StatusBird Blog
Guides for e-commerce store owners on handling outages, downtime, and third-party service failures.
All posts (243)
How Much Does an Outage Cost a Shopify Store? RevenueBird in Dollars
RevenueBird prices each outage against your store's own hour-of-week revenue baseline, so StatusBird alerts can say what each incident cost in real dollars.
Read more →ShipStation Outage on September 25, 2026: Timeline, Duration, and Impact
ShipStation had a major outage on September 25, 2026 lasting about 4 hours 14 minutes. Independent timeline, 90-day context, and what to do.
Read more →Autopsy: the five longest outages of the last 90 days
The five longest incidents StatusBird recorded in 90 days ran from 216 minutes to 1322 minutes, with Plaid down across two calendar days.
Read more →Is AI Wrong About Your Store? How the PositionBird Accuracy Scan Works
PositionBird Accuracy Alerts check what ChatGPT, Perplexity, Gemini and Claude say about your business against your fact sheet and alert on a repeated pattern.
Read more →Does ChatGPT Recommend My Store? ShopBird, the AI Mystery Shopper
ShopBird is an AI mystery shopper for Shopify. It asks ChatGPT, Perplexity, Gemini, Claude and Google AI buying questions weekly and checks who is recommended.
Read more →Shippo Outage on September 24, 2026: Timeline, Duration, and Impact
Shippo had a major outage on September 24, 2026 lasting about 30 minutes. Independent timeline, 90-day context, and what to do.
Read more →Cloudflare vs Vercel: which outage hurts your store more
Over 90 days Cloudflare logged 99.89% uptime and 142 minutes down, Vercel 99.91% and 120 minutes. The real difference is blast radius, not uptime.
Read more →We measured 234 stores built with AI. Half of them hand Google an empty page.
The first edition of the AI-Built Store Index: 234 web stores built with Lovable, Bolt, v0, Replit and Base44, measured the way a crawler and a shopper see them. 52.6% give search engines an empty page, 84.6% have no sitemap, 97.9% have no product data. Method and data included.
Read more →Free AI Shopping Scan: Does AI Recommend Your Store or a Competitor?
The free AI shopping scan asks ChatGPT, Perplexity, Gemini, Claude and Google AI three buying questions about your category and shows how many recommend you.
Read more →How to run an outage fire drill for your store
A step-by-step outage fire drill: pick a scenario, test every alert channel, time your response, and fix the gaps before a real incident hits.
Read more →Payment uptime vs recovery time: 90 days of incident lengths
Plaid logged 1,548 minutes of downtime in 4 incidents over 90 days, averaging 387 minutes each. Eight of 11 payment services logged none.
Read more →Should outage alerts wake you up at night?
Only storefront, checkout, payment processor and platform outages justify a night alert. Here is how to split your alert list, using 90 days of data.
Read more →How to run a Q4 change freeze for your e-commerce store
A change freeze stops risky edits during peak season. Here is a phased Q4 plan, the exemptions to write down, and which vendors to ask about theirs.
Read more →Which vendors drive most of your outage minutes right now
Five of 84 monitored services had a major incident in the last 30 days, and Shippo alone accounts for nearly 2.5x the downtime of the other four.
Read more →Shipping rates aren't showing at checkout: a 15-minute checklist
When shipping rates vanish at checkout, switch to a flat-rate fallback first, then diagnose the rate chain. Step-by-step checklist with 90-day uptime data.
Read more →Shippo vs EasyPost: shipping label API reliability in 2026
Over 90 days of 2-minute checks, EasyPost logged 100% uptime and zero major incidents while Shippo logged 98.97% and 9 incidents.
Read more →BigCommerce Outage on September 16, 2026: Timeline, Duration, and Impact
BigCommerce had a major outage on September 16, 2026 lasting about 1 hour 48 minutes. Independent timeline, 90-day context, and what to do.
Read more →How to set up a customer-facing status page for your store
A step-by-step guide to building a status page customers can reach when checkout, shipping, or email breaks, with copy templates and update cadence.
Read more →Fulfillment software uptime in 2026: Printful, ShipHero, ShipMonk
Over the 90 days ending September 14, 2026, Printful and ShipHero recorded 100% uptime and ShipMonk 99.99% with a single 12-minute incident.
Read more →How many outage alerts will I actually get each month?
Across 84 e-commerce services, August 2026 produced 16 major incidents affecting 9 services. Here is what that means for a typical store's alert volume.
Read more →How to vet a new e-commerce app's reliability before you install it
Before installing a Shopify app, check its incident shape, failure mode, and SLA terms. Here is a 30-minute vetting process with real uptime data.
Read more →Shopify ScriptTag Deprecation: What Stops on October 1, 2026 and March 1, 2027
Shopify stops accepting ScriptTag create and update calls on October 1, 2026 and stops injecting script tags into storefronts on March 1, 2027. What breaks, how to tell if your store is affected, and what to ask each app vendor.
Read more →Shopify Agency Checklist for the October 1, 2026 ScriptTag Deadline
A seven-step checklist for Shopify agencies before October 1, 2026: inventory the roster, check every client storefront from the outside, keep a dated record, ask each vendor one question, and tell clients before March 1, 2027.
Read more →Outage patterns from the last 30 days: six services, four categories
Six of 84 monitored services logged an incident in the last 30 days: Shippo, Cloudflare, Squarespace, Deliverr, Shopify and Zapier. No payments.
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