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StatusBird Blog

Guides for e-commerce store owners on handling outages, downtime, and third-party service failures.

Reliability Data and Uptime Reports (119) Outage Playbooks (89) Outage Reports and Postmortems (23) Monitoring Guides (60)

All posts (291)

Best Downtime Alert Services for Online Store Owners (2026)

September 4, 2026

Downtime alert services for online stores compared for 2026: UptimeRobot, Pingdom, Uptime.com and Better Stack for your storefront; StatusGator, IsDown and StatusBird for the vendors behind it. Alert channels, check intervals, free tiers, prices, and where each one falls short.

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E-commerce Outage Index: August 2026

September 01, 2026

In August 2026, StatusBird detected 16 major or critical incidents across the 84 e-commerce services it monitors, adding up to 40.4 hours of combined downtime. Monthly incident and downtime totals for the services online stores depend on, from independent 2-minute monitoring.

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Shopify Outage on August 19, 2026: Timeline, Duration, and Impact

August 20, 2026

Shopify had a major outage on August 19, 2026 lasting about 1 hour 45 minutes. Independent detection timeline, severity, and what it affected.

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Deliverr Outage on August 19, 2026: Timeline, Duration, and Impact

August 20, 2026

Deliverr had a major outage on August 19, 2026 lasting about 1 hour 45 minutes. Independent detection timeline, severity, and what it affected.

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Check E-commerce Service Status Inside Claude and ChatGPT: The StatusBird MCP Server

August 16, 2026

StatusBird now runs a free MCP server at statusbird.io/mcp. Connect it to Claude or ChatGPT and ask if Shopify, Stripe, or Klaviyo is down to get live monitoring data, 90-day uptime, and reliability grades.

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How to Audit Your Third-Party Service Dependencies Before They Bring Down Your Shopify Store

August 16, 2026

Discover how to audit every third-party tool your Shopify store depends on, so one outage doesn't cost you thousands in lost sales.

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Shippo Outage on August 13, 2026: Timeline, Duration, and Impact

August 13, 2026

Shippo had a major outage on August 13, 2026 lasting about 3 hours 17 minutes. Independent detection timeline, severity, and what it affected.

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Affirm Outage on August 10, 2026: Timeline, Duration, and Impact

August 10, 2026

Affirm had a major outage on August 10, 2026 lasting about 22 minutes. Independent detection timeline, severity, and what it affected.

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E-commerce Outage Index: July 2026

August 01, 2026

In July 2026, StatusBird detected 14 major or critical incidents across the 84 e-commerce services it monitors, adding up to 22.1 hours of combined downtime. Monthly incident and downtime totals for the services online stores depend on, from independent 2-minute monitoring.

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The Best Shopify Apps to Monitor Uptime in 2026

July 27, 2026

The best Shopify App Store apps for uptime monitoring in 2026, compared honestly: StatusBird for third-party service outages, Uptime for automated store tests, Blimey for free storefront pings, AppPulse for installed-app health, TestingBot for browser tests.

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The Best UptimeRobot Alternatives in 2026

July 21, 2026

UptimeRobot is great for free URL pings, but weaker on status pages, alerting, and third-party service monitoring. The best UptimeRobot alternatives in 2026, compared honestly with current pricing.

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The Best StatusGator Alternatives in 2026

July 21, 2026

StatusGator aggregates thousands of status pages for IT teams, with paid plans from $79/mo. The best StatusGator alternatives in 2026: IsDown for IT, StatusBird for e-commerce, UptimeRobot for your own URLs.

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The Best IsDown Alternatives in 2026

July 21, 2026

IsDown aggregates third-party status pages with per-plan monitor caps and no free plan. The best IsDown alternatives in 2026: StatusGator, StatusBird for e-commerce, and Better Stack or UptimeRobot for your own site.

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The Best Uptime Monitoring Tools for E-commerce Stores in 2026

July 21, 2026

The best uptime monitoring for e-commerce in 2026, by need: UptimeRobot or Better Stack for your storefront, StatusBird or IsDown for the third-party services your store runs on, Uptime Kuma for self-hosting.

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Why Is My Shopify Checkout Not Working? A 5-Minute Diagnostic

July 20, 2026

Checkout broken on your Shopify store? Work through this 5-minute diagnostic: platform status, payment provider, apps, theme, and how to tell which one it is.

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Klaviyo vs Omnisend: Which Is More Reliable in 2026?

July 20, 2026

Klaviyo vs Omnisend uptime compared over 180 days of monitoring: 99.81% vs 100%, incident counts, downtime minutes, and what the difference means for your store.

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Stripe vs PayPal vs Square: Payment Processor Reliability in 2026

July 20, 2026

Stripe, PayPal, and Square uptime compared over 180 days: Stripe and PayPal at 100%, Square at 99.39% with one 17-hour incident. Data and what it means.

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ShipStation vs Shippo vs ShipBob: Shipping Software Reliability in 2026

July 20, 2026

ShipStation, Shippo, and ShipBob uptime over 180 days of monitoring: grades, incident counts, and downtime compared, plus what shipping outages cost stores.

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Shopify vs BigCommerce vs Squarespace: Platform Reliability in 2026

July 20, 2026

Shopify, BigCommerce, and Squarespace uptime compared over 180 days: two platforms at 100%, Squarespace at 99.08% with 25+ hours of downtime. Full data inside.

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Mailchimp vs Klaviyo: Which Is More Reliable in 2026?

July 20, 2026

Mailchimp vs Klaviyo uptime over 180 days of monitoring: 100% vs 99.81%, incident counts, and the May 2026 Klaviyo outage. Real data for your platform decision.

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Gorgias vs Zendesk vs Intercom: Helpdesk Reliability in 2026

July 20, 2026

Gorgias, Zendesk, and Intercom uptime compared over 180 days: Zendesk at 100%, Gorgias at 99.89%, Intercom at 99.39% with 4 incidents. Data for support teams.

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Attentive vs Postscript: SMS Marketing Reliability in 2026

July 20, 2026

Attentive vs Postscript uptime over 180 days of independent monitoring: both at 100% with zero major incidents. What that tie means and what to watch anyway.

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Stripe vs Authorize.net vs Braintree: Payment Gateway Reliability in 2026

July 20, 2026

Stripe, Authorize.net, and Braintree uptime over 180 days: two clean records and one 486-minute incident. Real monitoring data for choosing a payment gateway.

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The Least Reliable E-commerce Services of 2026 (So Far)

July 20, 2026

Ranked by real downtime: the 10 least reliable e-commerce services over 180 days of monitoring, from AfterShip's 59 hours down to Klaviyo's 326 minutes.

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