Privacy Policy

Last Updated: February 12, 2026

StatusBird LLC ("we," "us," or "our") operates the statusbird.io website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information, including:

• Email Address: Used for account login, password resets, and critical service alerts.
• Phone Number: Used strictly for sending SMS alerts when your monitored website goes down or comes back up.
• First and Last Name: Used for account management.
• Cookies and Usage Data: We verify your session so you stay logged in.

Payment Data

We use Stripe to process payments. We do not store your card data on our servers. Payment data is securely transmitted directly to Stripe, whose use of your personal information is governed by their Privacy Policy.

2. How We Use Your Data

StatusBird LLC uses the collected data for various purposes:

• To provide and maintain the Service (checking your URLs).
• To notify you about changes to our Service.
• To provide customer support.
• To monitor the usage of the Service so we can detect and fix technical issues.
• To send you alerts via email or SMS (only if you have enabled them).

3. Sharing Your Data (Third Parties)

We do not sell your personal data. We only share data with third-party service providers to the extent necessary to run the Service:

• Twilio: We use Twilio to send SMS notifications. Your phone number is shared with Twilio for the sole purpose of delivering these alerts.
• Stripe: We use Stripe for payment processing.
• Render: Our application is hosted on Render's infrastructure.

SMS Compliance (A2P 10DLC)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. If you delete your account, we will delete your personal data from our active databases, though some historical logs may be retained for a limited time for technical auditing.

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. We use commercially acceptable means (encryption, HTTPS, secure providers) to protect your Personal Data.

6. Your Data Rights

You have the right to:

• Access: Request a copy of the data we hold about you.
• Update: Correct any incomplete or inaccurate data.
• Delete: Request that we delete your account and all associated data.
• Opt-Out: You can opt out of SMS alerts at any time by replying STOP to any message or adjusting your settings in the dashboard.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: support@statusbird.io