Know before your
customers do.
StatusBird is uptime monitoring built for e-commerce stores. It watches Shopify, Stripe, Klaviyo, ShipStation, and 80+ services your store depends on, plus your own storefront, and alerts you by SMS, email, or Slack within 2 minutes of an outage. Most store owners find out from a customer complaint. You'll know first.
Free forever for 3 services · No credit card required
Your payment processor could be down right now. Would you know?
Stripe, Shopify Payments, Klaviyo, and ShipStation all have outages. They don't text you when they do. You find out from a failed checkout, a spike in abandoned carts, or a customer asking why their order never arrived. By then, you've already lost revenue and spent your reputation.
Set up in 2 minutes. Runs forever in the background.
No code, no maintenance. Pick your services and we handle the rest.
Pick your services
Choose from 84 e-commerce services: Shopify, Stripe, Klaviyo, ShipStation, ReCharge, and more. Takes under 2 minutes.
We monitor 24/7
StatusBird checks every service every 2 minutes around the clock, tracking outages, degraded performance, and recovery.
You get alerted instantly
The moment something goes wrong you get an SMS, email, or Slack message. And another the moment it recovers, so you know when to re-enable ads.
Not just an alert. Context you can act on.
Most monitoring tools tell you something broke. StatusBird tells you what to do about it.
Smart SMS alerts
Your alert includes AI context: the specific action to take for that service right now, not just "Stripe is down." Uses 90 days of incident history to tell you what to expect.
Incident summary & pattern analysis
During an outage, your dashboard shows an AI-written summary and action list. Each service also has a 90-day pattern analysis: when it tends to fail and how long outages typically last.
Live revenue impact
Connect your Shopify store to see a live dollar estimate of revenue being lost during a payment or checkout outage, based on your actual 30-day sales average.
Customer communications pack
One click generates a store banner, customer email, social post, and support macro, ready to copy and use while the incident is still active.
"We had a Stripe outage on a Saturday afternoon during a flash sale. StatusBird texted me within minutes. I was able to post on social and email our list before a single customer complained. That's the difference between losing $4k and keeping your reputation intact."
Free to start. Scales with your store.
Monitor 3 services free forever. Upgrade when you need alerts.
Forever free. No card required.
- Monitor up to 3 services
- Real-time status dashboard
- Day-after incident digest
- Monthly value report email
- Your own storefront's live status Pro
- 2-minute SMS & Slack alerts Pro
- AI incident analysis Pro
- SLA credit claims Business
Cancel anytime.
- Monitor all 84 services
- Your own storefront monitored with instant down alerts
- SMS, email, Slack, Teams & Discord
- Smart AI alerts with context
- Incident summary & pattern analysis
- Public status page
- Alert thresholds & quiet hours
- Checks every 2 minutes, 24/7
Also available: Business ($49/mo), Agency ($99/mo, 10 client stores) and Enterprise with revenue impact, SLA claims, vendor scorecards, and correlated outage detection.
Purpose-built for e-commerce, at a fraction of the price
StatusBird monitors the 84 services that actually matter to online stores. No noise, no bloat, no enterprise pricing.
| Feature | StatusBird | StatusGator |
|---|---|---|
| Price | Free + from $29/mo | $79/mo (no free plan) |
| Services monitored | 84 e-commerce essentials | 7,160+ (mostly irrelevant) |
| E-commerce focus | Built for online stores | Generic & enterprise |
| Alert channels | SMS, email, Slack, Teams, Discord | SMS, email, Slack, Teams, Discord |
| Monitors your own storefront too | Yes | No |
| SLA credit claim generator | Yes (Business) | No |
| AI-powered alerts with context | Yes | No |
| Revenue impact calculator | Yes (Business) | No |
| Customer communications pack | Yes (Business) | No |
| Service pattern analysis | Yes | No |
| Free plan | Yes, 3 services | No |
| Setup time | 2 minutes | 5–10 minutes |
Switching from Freshping? See the full comparison → · vs StatusGator · vs PagerDuty
Monitor your entire stack in one click
Pre-built bundles for common Shopify setups. Pick one and start monitoring in seconds.
Essential E-commerce
The core services every online store needs monitored from day one.
5 servicesDTC Brand Stack
Everything a direct-to-consumer brand runs on, from subscriptions to reviews.
6 servicesPaid Ads Stack
All major ad platforms in one bundle so you know when campaigns can't spend.
6 servicesAI Stack
Cloud and edge infrastructure that powers AI-driven storefronts.
4 servicesDevOps Stack
Hosting, CDN, and automation tools your engineering team depends on.
5 servicesShopify Power Stack
Shopify plus every major app your Shopify store relies on.
7 servicesMarketplace Seller
Multi-channel sellers: monitor every marketplace and your shipping hub.
6 servicesEmail & SMS Marketing
Every email and SMS platform so you catch outages before campaigns fail.
7 servicesThird-party outages cost online stores real money
Shopify downtime alerts
When Shopify goes down, your store goes dark. StatusBird detects Shopify outages within minutes and alerts you immediately so you can communicate with customers before they assume your store is broken.
Stripe outage alerts
A Stripe outage means customers can't check out. StatusBird monitors Stripe's API, charges, and webhooks 24/7 and texts you the moment anything degrades, so you can pause ads and add a banner before orders are lost.
Shipping & fulfillment monitoring
ShipStation down? ShipBob delayed? StatusBird monitors your entire fulfillment stack and alerts you to disruptions before orders queue up and customers start emailing support.
Common questions about StatusBird
What is StatusBird?
StatusBird is uptime monitoring for e-commerce stores. It watches the third-party services an online store depends on, such as Shopify, Stripe, Klaviyo, and ShipStation, plus the store's own storefront, and sends an alert by SMS, email, Slack, Teams, or Discord when something goes down.
What services does StatusBird monitor?
StatusBird monitors 84 e-commerce services, including Shopify, Stripe, PayPal, Klaviyo, ShipStation, ReCharge, Gorgias, Cloudflare, Meta Ads, and Google Ads. It also monitors your own storefront URL with synthetic checks every 2 minutes.
How fast does StatusBird detect an outage?
StatusBird checks every monitored service every 2 minutes, around the clock. When a service goes down, Pro subscribers get an SMS, email, or Slack alert within about 2 minutes, usually before the first customer complaint.
Is there a free plan?
Yes. The free plan costs $0 forever, requires no credit card, and lets you monitor up to 3 services with a day-after incident digest email. Monitoring your own storefront's live status is part of Pro.
How much does StatusBird cost?
StatusBird starts free. Pro is $29 per month, Business is $49 per month, and Agency is $99 per month for up to 10 client stores. All paid plans are flat-rate with no per-alert charges and can be canceled anytime.
Does StatusBird work with Shopify?
Yes. StatusBird is built around Shopify stores: it monitors Shopify itself, the apps and services in your Shopify stack, and your storefront URL. Business plans can connect Shopify revenue data to show live dollar impact during an outage.
Stop finding out from customers.
Set up in 2 minutes. Monitor 3 services free forever. When you need SMS alerts, upgrade to Pro for $29/mo.
Is your service down right now?
Check real-time status for the services your store depends on.