Simple, transparent pricing.
Start free. Add AI features as your store grows.
Forever free. No card required.
- Monitor up to 3 services
- Your own storefront's live status
- Real-time status dashboard
- Day-after incident digest email
- 7-day incident history
- Monthly value report email
- 2-minute alerts Pro
- AI incident summary Pro
- Pattern analysis Pro
Cancel anytime.
- Monitor all 84 services
- Your own storefront monitored with instant down alerts
- SMS, email, Slack, Teams & Discord
- Smart SMS with AI context
- AI incident summary card
- Service pattern analysis
- Public status page
- Alert thresholds & quiet hours
- Weekly AI digest email
- Stack Risk Calculator
- Checks every 2 minutes, 24/7
Everything in Pro, plus:
- SLA credit claim generator
- Revenue impact calculator
- Customer communications pack
- Shopify revenue integration
- Live $ lost during outage
- Personalized Stack Risk Report
Everything in Business, plus:
- Monitor up to 10 client storefronts
- 5 team alert seats (email & SMS)
- White-label alert branding
- SLA claims for every client
- One dashboard for all clients
Everything in Business, plus:
- Early warning alerts — know before it fails
- Correlated outage detection
- Vendor reliability scorecards
- BFCM readiness planning
- Vulnerability risk score
- Priority support
Not ready to subscribe? Start with our free BFCM Readiness Checker and Stack Risk Calculator — no account required.
Frequently asked questions
What does the free plan include?
The free plan lets you monitor up to 3 services plus your own storefront, see live status on your dashboard, and get a day-after email digest when incidents occur. Real-time 2-minute alerts and AI features require a paid subscription. The difference is latency: free tells you what broke yesterday, Pro tells you while it's still happening.
Can I cancel anytime?
Yes. Cancel any time from your billing page. You won't be charged again and your account reverts to the free plan immediately.
What is the Stack Risk Calculator?
The Stack Risk Calculator shows you how much annual revenue your service stack puts at risk based on real outage frequency and duration data. Pro plan members get the full calculator pre-loaded with their monitored services. Business plan members get a personalized report that connects to their actual Shopify revenue instead of requiring a manual estimate.
What is the revenue impact calculator?
The Business plan connects to your Shopify store and shows you a live dollar estimate of revenue being lost during a payment or checkout outage, based on your real 30-day sales average.
What is the customer communications pack?
During an outage, the Business plan generates a ready-to-use store banner, customer email, social post, and support macro in one click. Copy and paste while the issue is still active.
What is the SLA credit claim generator?
Many vendors owe you service credits when they have outages, but almost nobody claims them because they lack evidence. The Business plan turns your documented outage history into a dated incident log and a ready-to-send claim email for any vendor you monitor. One approved claim can cover months of StatusBird.
Can StatusBird monitor my own store, not just third-party services?
Yes. Add your storefront URL and StatusBird checks it every 2 minutes alongside the services it depends on. Every plan shows your store's live status on the dashboard; paid plans alert you the moment it stops responding.
Who is the Agency plan for?
Agencies and freelancers who run multiple client stores. One $99/mo account monitors up to 10 client storefronts plus all 84 services, sends alerts to 5 team members or client contacts by email and SMS, and white-labels those alerts with your agency's name. You can also generate SLA credit claims on behalf of any client.
What are early warning alerts?
Enterprise plan compares each service's last 7 days of uptime against the prior 7 days. When reliability is declining — even if the service hasn't fully gone down yet — you get an email alert so you can prepare contingency plans before customers are affected. No other monitoring tool sends pre-failure warnings.
What is correlated outage detection?
Enterprise plan AI analyzes when multiple services go down at once, identifies whether they share a common infrastructure root cause, and gives you a single action to take.
Are there per-service or per-alert charges?
No. Each plan is flat-rate and covers all services and all alert channels.