StatusBird Blog
Guides for e-commerce store owners on handling outages, downtime, and third-party service failures.
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How Do I Know When Shopify Is Down? 6 Ways to Find Out Before Your Customers Do
Six ways to find out Shopify is down before your customers do: status pages, Downdetector, X, community forums, and automated SMS alerts compared.
Read more → PopularThe Best Tools for Monitoring Your Shopify Store in 2026
A practical guide to the best Shopify monitoring tools in 2026, uptime monitors, third-party service trackers, and alert systems for e-commerce stores.
Read more → PopularHow Often Does Shopify Go Down? Shopify Outage History and Uptime Data (2026)
How often does Shopify go down? Independent 2026 uptime data from 2-minute monitoring, plus full timelines of the June 3 and June 24 Shopify outages.
Read more →All posts (243)
E-commerce Outage Index: October 2026
In October 2026, StatusBird detected 28 major or critical incidents across the 88 e-commerce services it monitors, adding up to 764.2 hours of combined downtime. Monthly incident and downtime totals for the services online stores depend on, from independent 2-minute monitoring.
Read more →What Is the Best Uptime Monitoring Tool for Shopify Stores? How to Choose in 2026
How to choose an uptime monitoring tool for a Shopify store: what it should watch beyond your storefront, how often it should check, which alert channels matter, and how StatusBird, UptimeRobot, Blimey and the Uptime app differ on each point.
Read more →How to Check If Stripe Is Down Right Now (and What to Do While It Is)
Three ways to check whether Stripe is down right now: Stripe's own status page, an independent monitor that re-checks it every 2 minutes, and a test charge in your own dashboard. Plus what to do while a payments outage is running.
Read more →Is Shopify Down Right Now? How to Check in 30 Seconds
How to check whether Shopify is down right now in 30 seconds, why Shopify's own status page is often the last to say so (it acknowledged neither of its last two major outages within four hours), and what to do during a platform outage.
Read more →How to Check If ChatGPT Recommends Your Store (Manual Method and a Free Scan)
A manual method to check whether ChatGPT, Perplexity, Gemini and Claude recommend your store when shoppers ask buying questions, what to record, and a free scan that asks five engines for you with no account.
Read more →What Is an AI Mystery Shopper for Ecommerce, and Should Your Store Run One?
An AI mystery shopper sends buying questions to ChatGPT, Perplexity, Gemini, Claude and Google on a schedule and records whether your store is found, recommended first, or beaten by a competitor, and whether the price and stock quoted are right. What it measures, what it costs, and how to run one.
Read more →Plaid Outage on October 21, 2026: Timeline, Duration, and Impact
Plaid had a major outage on October 21, 2026 lasting about 1 hour 20 minutes. Independent timeline, 90-day context, and what to do.
Read more →Triple Whale vs Northbeam vs Google Analytics: analytics uptime
Triple Whale logged 99.98% uptime and one 20-minute outage in 90 days, while Northbeam and Google Analytics both logged 100.0% and zero incidents.
Read more →Outage autopsies: the longest windows and what stores saw
StatusBird's longest incidents in 90 days: Cloudflare ran 15636 minutes, Plaid 1322, Shippo 560 and 512, OpenAI 382. Timelines and store impact.
Read more →Zapier Outage on October 16, 2026: Timeline, Duration, and Impact
Zapier had a major outage on October 16, 2026 lasting about 1 hour 14 minutes. Independent timeline, 90-day context, and what to do.
Read more →Shipping software uptime ranked by how often each service breaks
Shippo logged 13 incidents and 1808 minutes of downtime in 90 days, while eight of the shipping services we monitor recorded 100.0% uptime.
Read more →Plaid Outage on October 11, 2026: Timeline, Duration, and Impact
Plaid had a major outage on October 11, 2026 lasting about 44 minutes. Independent timeline, 90-day context, and what to do.
Read more →Which services are most likely to go down in the next 24 hours?
StatusBird's model puts Cloudflare at a 90.0% chance of a non-operational reading in the next 24 hours, BigCommerce at 63.7% and Shopify at 50.1%.
Read more →Klaviyo Outage on October 8, 2026: Timeline, Duration, and Impact
Klaviyo had a major outage on October 8, 2026 lasting about 1 hour 6 minutes. Independent timeline, 90-day context, and what to do.
Read more →Shippo Outage on October 8, 2026: Timeline, Duration, and Impact
Shippo had a major outage on October 8, 2026 lasting about 2 hours 10 minutes. Independent timeline, 90-day context, and what to do.
Read more →OpenAI Outage on October 7, 2026: Timeline, Duration, and Impact
OpenAI had a major outage on October 7, 2026 lasting about 6 hours 22 minutes. Independent timeline, 90-day context, and what to do.
Read more →Outage count vs outage length: patterns in 42 incidents
StatusBird data on 42 incidents in 90 days: May had 4 incidents and 21.9 hours down, July had 14 incidents and 22.1 hours. Count predicts little.
Read more →Zapier Outage on October 5, 2026: Timeline, Duration, and Impact
Zapier had a major outage on October 5, 2026 lasting about 50 minutes. Independent timeline, 90-day context, and what to do.
Read more →E-commerce Infrastructure Report: Q3 2026
Q3 2026 e-commerce infrastructure report: 34 major or critical incidents and 67.5 hours of downtime across 88 services, from independent 2-minute monitoring.
Read more →Triple Whale Outage on October 2, 2026: Timeline, Duration, and Impact
Triple Whale had a major outage on October 2, 2026 lasting about 20 minutes. Independent timeline, 90-day context, and what to do.
Read more →Shippo Outage on October 1, 2026: Timeline, Duration, and Impact
Shippo had a major outage on October 1, 2026 lasting about 8 hours 32 minutes. Independent timeline, 90-day context, and what to do.
Read more →E-commerce Outage Index: September 2026
In September 2026, StatusBird detected 11 major or critical incidents across the 88 e-commerce services it monitors, adding up to 12.6 hours of combined downtime. Monthly incident and downtime totals for the services online stores depend on, from independent 2-minute monitoring.
Read more →OpenAI vs Anthropic vs Perplexity: AI uptime for stores in 2026
StatusBird's 90-day readings: OpenAI logged 99.34% uptime and one 56-minute critical outage, while Anthropic and Perplexity both held 100.0%.
Read more →Plaid Outage on September 26, 2026: Timeline, Duration, and Impact
Plaid had a major outage on September 26, 2026 lasting about 1 hour 34 minutes. Independent timeline, 90-day context, and what to do.
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