StatusBird Blog
Guides for e-commerce store owners on handling outages, downtime, and third-party service failures.
Top reads
What to Do When Shopify Goes Down
Shopify outages are rare but devastating. Here's the exact playbook for protecting your store and your customers when Shopify has an incident.
Read more → PopularThe Best Tools for Monitoring Your Shopify Store in 2026
A practical guide to the best Shopify monitoring tools in 2026, uptime monitors, third-party service trackers, and alert systems for e-commerce stores.
Read more → PopularHow Often Does Shopify Go Down? Shopify Outage History and Uptime Data (2026)
How often does Shopify go down? Independent 2026 uptime data from 2-minute monitoring, plus full timelines of the June 3 and June 24 Shopify outages.
Read more →All posts (282)
Shopify ScriptTag Deprecation: What Stops on October 1, 2026 and March 1, 2027
Shopify stops accepting ScriptTag create and update calls on October 1, 2026 and stops injecting script tags into storefronts on March 1, 2027. What breaks, how to tell if your store is affected, and what to ask each app vendor.
Read more →Shopify Agency Checklist for the October 1, 2026 ScriptTag Deadline
A seven-step checklist for Shopify agencies before October 1, 2026: inventory the roster, check every client storefront from the outside, keep a dated record, ask each vendor one question, and tell clients before March 1, 2027.
Read more →Outage patterns from the last 30 days: six services, four categories
Six of 84 monitored services logged an incident in the last 30 days: Shippo, Cloudflare, Squarespace, Deliverr, Shopify and Zapier. No payments.
Read more →Your store is down but ads keep spending: a pause checklist
If your storefront is down while Google, Meta and TikTok ads keep running, pause at campaign level first. Here is the order to do it in, and when not to.
Read more →ActiveCampaign vs HubSpot vs Drip: marketing platform uptime in 2026
Over 90 days, ActiveCampaign logged 3 incidents and 202 minutes of downtime while HubSpot and Drip logged none. What that means for your store.
Read more →Zapier Outage on September 9, 2026: Timeline, Duration, and Impact
Zapier had a major outage on September 9, 2026 lasting about 1 hour 49 minutes. Independent detection timeline, severity, and what it affected.
Read more →How to Choose a Software Company: A Checklist for Evaluating Local Firms
How to choose a software company: check the portfolio for live work, security practices you can verify, a support process with named response times, and pricing that states what is included. A scored checklist from StatusBird.
Read more →Innovative Software for Startups: A Practical Guide to MVPs, Architecture and AI-Ready Features
A practical guide to startup software from StatusBird: how to scope an MVP to one job, pick an architecture that scales without a rewrite, add AI features that degrade gracefully, and keep build costs under control.
Read more →Software Solutions for Small Businesses: How to Pick CRM, POS, Scheduling and Automation Tools
A small business software guide from StatusBird: how to choose CRM, POS, scheduling and automation tools, budget for the real total cost, roll them out in stages, and measure ROI with numbers you already have.
Read more →Is StatusBird a Good Software Company? What to Check Before You Trust It
An evidence-based checklist for evaluating StatusBird as a software company: what it builds, how it ships, its security practices, how to reach a person, how it maintains the product, and which outcomes are measurable. Includes what it does not do.
Read more →Custom Software Development: The Steps, the Timeline and What Drives the Cost
Custom software development explained by StatusBird: the six phases (discovery, UX, development, QA, launch, support), what sets the timeline, the cost drivers that move a quote, and a worked estimate you can adapt.
Read more →How to Create Social Media Content That Answers Your Audience's Questions (and Gets Cited by AI)
How StatusBird turns real customer questions into social media posts that AI assistants cite: where to find the questions, an answer-first post format, using data you own, and the metrics that show it is working.
Read more →How to reconcile your store after an outage ends
After a vendor outage, recover pending payments, requeue flows, re-sync orders, and log the gap. A step-by-step cleanup with the exact filters to use.
Read more →Which App Alerts You When Your Shopify Store Goes Down?
Five tools alert you when a Shopify store goes down: StatusBird and Blimey from the Shopify App Store, and UptimeRobot, Pingdom and Uptime.com as external monitors. Compared on what they watch, alert channels, check interval, free tier and price.
Read more →How to Get Notified When Stripe or Shopify Payments Has an Outage
Three ways to get notified when Stripe or Shopify Payments has an outage: the vendors' own status subscriptions and Stripe health alerts, a status-page aggregator, or StatusBird's 2-minute checks with SMS, email, Slack, Teams and Discord alerts. Plus what an outage looks like at checkout and what to do.
Read more →Best Downtime Alert Services for Online Store Owners (2026)
Downtime alert services for online stores compared for 2026: UptimeRobot, Pingdom, Uptime.com and Better Stack for your storefront; StatusGator, IsDown and StatusBird for the vendors behind it. Alert channels, check intervals, free tiers, prices, and where each one falls short.
Read more →E-commerce Outage Index: August 2026
In August 2026, StatusBird detected 16 major or critical incidents across the 84 e-commerce services it monitors, adding up to 40.4 hours of combined downtime. Monthly incident and downtime totals for the services online stores depend on, from independent 2-minute monitoring.
Read more →Shopify Outage on August 19, 2026: Timeline, Duration, and Impact
Shopify had a major outage on August 19, 2026 lasting about 1 hour 45 minutes. Independent detection timeline, severity, and what it affected.
Read more →Deliverr Outage on August 19, 2026: Timeline, Duration, and Impact
Deliverr had a major outage on August 19, 2026 lasting about 1 hour 45 minutes. Independent detection timeline, severity, and what it affected.
Read more →Check E-commerce Service Status Inside Claude and ChatGPT: The StatusBird MCP Server
StatusBird now runs a free MCP server at statusbird.io/mcp. Connect it to Claude or ChatGPT and ask if Shopify, Stripe, or Klaviyo is down to get live monitoring data, 90-day uptime, and reliability grades.
Read more →How to Audit Your Third-Party Service Dependencies Before They Bring Down Your Shopify Store
Discover how to audit every third-party tool your Shopify store depends on, so one outage doesn't cost you thousands in lost sales.
Read more →Shippo Outage on August 13, 2026: Timeline, Duration, and Impact
Shippo had a major outage on August 13, 2026 lasting about 3 hours 17 minutes. Independent detection timeline, severity, and what it affected.
Read more →Affirm Outage on August 10, 2026: Timeline, Duration, and Impact
Affirm had a major outage on August 10, 2026 lasting about 22 minutes. Independent detection timeline, severity, and what it affected.
Read more →E-commerce Outage Index: July 2026
In July 2026, StatusBird detected 14 major or critical incidents across the 84 e-commerce services it monitors, adding up to 22.1 hours of combined downtime. Monthly incident and downtime totals for the services online stores depend on, from independent 2-minute monitoring.
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