StatusBird Blog
Guides for e-commerce store owners on handling outages, downtime, and third-party service failures.
Top reads
What to Do When Shopify Goes Down
Shopify outages are rare but devastating. Here's the exact playbook for protecting your store and your customers when Shopify has an incident.
Read more → PopularThe Best Tools for Monitoring Your Shopify Store in 2026
A practical guide to the best Shopify monitoring tools in 2026 — uptime monitors, third-party service trackers, and alert systems for e-commerce stores.
Read more → PopularHow Often Does Shopify Go Down? Shopify Outage History and Uptime Data (2026)
How often does Shopify go down? Independent 2026 uptime data from 2-minute monitoring, plus full timelines of the June 3 and June 24 Shopify outages.
Read more →All posts (259)
E-commerce Outage Index: July 2026
In July 2026, StatusBird detected 14 major or critical incidents across the 84 e-commerce services it monitors, adding up to 22.1 hours of combined downtime. Monthly incident and downtime totals for the services online stores depend on, from independent 2-minute monitoring.
Read more →The Best Shopify Apps to Monitor Uptime in 2026
The best Shopify App Store apps for uptime monitoring in 2026, compared honestly: StatusBird for third-party service outages, Uptime for automated store tests, Blimey for free storefront pings, AppPulse for installed-app health, TestingBot for browser tests.
Read more →The Best UptimeRobot Alternatives in 2026
UptimeRobot is great for free URL pings, but weaker on status pages, alerting, and third-party service monitoring. The best UptimeRobot alternatives in 2026, compared honestly with current pricing.
Read more →The Best StatusGator Alternatives in 2026
StatusGator aggregates thousands of status pages for IT teams, with paid plans from $79/mo. The best StatusGator alternatives in 2026: IsDown for IT, StatusBird for e-commerce, UptimeRobot for your own URLs.
Read more →The Best IsDown Alternatives in 2026
IsDown aggregates third-party status pages with per-plan monitor caps and no free plan. The best IsDown alternatives in 2026: StatusGator, StatusBird for e-commerce, and Better Stack or UptimeRobot for your own site.
Read more →The Best Uptime Monitoring Tools for E-commerce Stores in 2026
The best uptime monitoring for e-commerce in 2026, by need: UptimeRobot or Better Stack for your storefront, StatusBird or IsDown for the third-party services your store runs on, Uptime Kuma for self-hosting.
Read more →Why Is My Shopify Checkout Not Working? A 5-Minute Diagnostic
Checkout broken on your Shopify store? Work through this 5-minute diagnostic: platform status, payment provider, apps, theme, and how to tell which one it is.
Read more →Klaviyo vs Omnisend: Which Is More Reliable in 2026?
Klaviyo vs Omnisend uptime compared over 180 days of monitoring: 99.81% vs 100%, incident counts, downtime minutes, and what the difference means for your store.
Read more →Stripe vs PayPal vs Square: Payment Processor Reliability in 2026
Stripe, PayPal, and Square uptime compared over 180 days: Stripe and PayPal at 100%, Square at 99.39% with one 17-hour incident. Data and what it means.
Read more →ShipStation vs Shippo vs ShipBob: Shipping Software Reliability in 2026
ShipStation, Shippo, and ShipBob uptime over 180 days of monitoring: grades, incident counts, and downtime compared, plus what shipping outages cost stores.
Read more →Shopify vs BigCommerce vs Squarespace: Platform Reliability in 2026
Shopify, BigCommerce, and Squarespace uptime compared over 180 days: two platforms at 100%, Squarespace at 99.08% with 25+ hours of downtime. Full data inside.
Read more →Mailchimp vs Klaviyo: Which Is More Reliable in 2026?
Mailchimp vs Klaviyo uptime over 180 days of monitoring: 100% vs 99.81%, incident counts, and the May 2026 Klaviyo outage. Real data for your platform decision.
Read more →Gorgias vs Zendesk vs Intercom: Helpdesk Reliability in 2026
Gorgias, Zendesk, and Intercom uptime compared over 180 days: Zendesk at 100%, Gorgias at 99.89%, Intercom at 99.39% with 4 incidents. Data for support teams.
Read more →Attentive vs Postscript: SMS Marketing Reliability in 2026
Attentive vs Postscript uptime over 180 days of independent monitoring: both at 100% with zero major incidents. What that tie means and what to watch anyway.
Read more →Stripe vs Authorize.net vs Braintree: Payment Gateway Reliability in 2026
Stripe, Authorize.net, and Braintree uptime over 180 days: two clean records and one 486-minute incident. Real monitoring data for choosing a payment gateway.
Read more →The Least Reliable E-commerce Services of 2026 (So Far)
Ranked by real downtime: the 10 least reliable e-commerce services over 180 days of monitoring, from AfterShip's 59 hours down to Klaviyo's 326 minutes.
Read more →Recharge vs Bold Subscriptions vs Recurly: Subscription Platform Reliability in 2026
Recharge, Bold Subscriptions, and Recurly uptime over 180 days of monitoring: all three graded A+, one 46-minute incident between them. Data and what to watch.
Read more →Klarna vs Afterpay vs Affirm vs Sezzle: BNPL Reliability in 2026
Buy-now-pay-later reliability compared: Klarna, Afterpay, Affirm, and Sezzle uptime over 180 days of monitoring. All four graded A+, with the small gaps mapped.
Read more →TaxJar vs Avalara vs Vertex: Tax Software Reliability in 2026
TaxJar, Avalara, and Vertex uptime over 180 days of independent monitoring: 100% vs 99.87% vs 99.93%. Why tax calculation outages break checkouts silently.
Read more →AWS vs Google Cloud vs Cloudflare: Infrastructure Reliability in 2026
AWS, Google Cloud, and Cloudflare uptime over 180 days: the hyperscalers ran clean while Cloudflare logged 2 major incidents and 910 minutes of disruption.
Read more →Zapier vs Make: Automation Platform Reliability in 2026
Zapier vs Make (Integromat) uptime over 180 days of monitoring: 99.92% vs 100%. Why automation outages are silent and how to catch stalled workflows early.
Read more →UPS vs USPS vs FedEx: Carrier System Reliability in 2026
UPS, USPS, and FedEx online systems all ran 180 days without a major incident. The real weak link in shipping is the software layer on top. Data inside.
Read more →Wix vs Squarespace: E-commerce Reliability in 2026
Wix vs Squarespace uptime for online stores over 180 days: 100% vs 99.08%, with Squarespace logging nearly 26 hours of downtime. Independent monitoring data.
Read more →Why Are My Klaviyo Emails Not Sending? A Quick Diagnostic
Klaviyo campaigns or flows not sending? Work through this diagnostic: platform status, flow triggers, list issues, and deliverability, in the right order.
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