The E-commerce Outage Index
How many major and critical incidents hit the services online stores depend on, month by month, from StatusBird's independent 2-minute interval monitoring of 84 services.
Updated August 24, 2026 · Reports full calendar months only
By StatusBird Research, reviewed by Sydney Murphy
July 2026: the latest month in numbers
In July 2026, StatusBird detected 14 major or critical incidents across the 84 e-commerce services it monitors, adding up to 22.1 hours of combined downtime, with Shippo accumulating the most downtime (13.4 hours).
Month-by-month archive
| Month | Incidents | Downtime | Services affected | Worst service |
|---|---|---|---|---|
| July 2026 | 14 | 22.1 hrs | 8 | Shippo (13.4 hrs) |
| June 2026 | 8 | 37.0 hrs | 8 | Squarespace (24.3 hrs) |
| May 2026 | 4 | 21.9 hrs | 4 | Square (16.1 hrs) |
| April 2026 | 20 | 122.1 hrs | 11 | AfterShip (59.1 hrs) |
| March 2026 | 2 | 8.3 hrs | 2 | Authorize.net (8.1 hrs) |
An incident is one continuous window of major or critical outage checks; minor degradation is excluded. Durations are accurate to within the 2-minute polling interval. The earliest month shown may cover a partial month of data collection. Read the full methodology. Free to cite with a link to this page.
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Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/reports/outage-index, accessed August 24, 2026. See the methodology for how these numbers are measured.