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Founders and finance

What did that outage actually cost, and which vendor owes us for it

Monitoring tools report minutes. Founders and finance teams need dollars: how much a checkout outage cost against a normal Tuesday afternoon, which vendor's contract owes a service credit for it, and whether the monitoring is paying for itself. The Business plan reports in those terms.

Sound familiar?

  • “The board asked what the Stripe outage cost us and I guessed.”
  • “Our vendors have SLAs. We have never claimed a credit from any of them.”
  • “I want one number a month that tells me whether this subscription is worth it.”

How StatusBird helps

Live dollars lost during an outage

Connect Shopify and the alert for a payment or checkout outage carries a running estimate of revenue lost, based on your own thirty-day sales average for that hour and weekday.

Business plan details

SLA credit claim generator

StatusBird's own timestamped check history for the vendor becomes a dated incident log and a ready-to-send claim email. Most vendors publish credit terms; almost nobody files because nobody has the evidence.

Downtime cost before it happens

The Downtime Cost Calculator and the personalised Stack Risk Report turn your revenue and your vendor list into an annual revenue-at-risk figure, which is the number that justifies a fallback processor.

Downtime Cost Calculator

A monthly value receipt

On the first of each month you get an email with the incidents StatusBird caught, how early, and what the Business tools produced, so the subscription is reviewed on evidence.

RevenueBird for the full ledger

On the Suite plan, RevenueBird keeps a weekly ledger of AI-referred revenue and outage cost side by side, fed by StatusBird's own alerts.

About RevenueBird
Plan fit

Business, $49 a month

Business is Pro plus the money tools: live loss figures, the revenue impact calculator, SLA claims, the communications pack, Shopify revenue integration and the Stack Risk Report. The Suite plan at $79 adds RevenueBird.

See every plan

Tools worth opening first

Questions

How accurate is the revenue-loss figure?

It is an estimate from your own Shopify order history for the same hour of the week, not an industry average. It is conservative on purpose, so it holds up in a vendor claim.

Which vendors pay SLA credits?

Terms vary. Stripe, Shopify Plus, AWS, Cloudflare and most paid SaaS tools publish credit schedules. The claim generator produces the evidence; the vendor's contract decides the amount.

Other teams

Know before your customers do.

Start free. No card for the free plan, two minutes to the first check.