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Enterprise and Shopify Plus

Know which vendor is slipping before it fails, and prove it afterwards

At scale the question is not "is it down" but "which of our thirty vendors is becoming a liability, and what did their last quarter cost us". The Enterprise plan adds the forward-looking layer: declining-reliability warnings, correlation across simultaneous failures, and scorecards you can take into a vendor review.

Sound familiar?

  • “Our ops lead keeps a spreadsheet of vendor outages. Nobody trusts it.”
  • “When four things break at once we waste the first hour finding the common cause.”
  • “Security asked for MFA, audit logs and a data retention policy before they would approve the tool.”

How StatusBird helps

Early warning alerts

Each service's last seven days are compared with the seven before. When reliability is declining, you get an email before the service fully fails, with time to arrange a fallback.

Correlated outage detection

When several services fail in the same cycle the alert names the shared infrastructure layer (Cloudflare, AWS, Google Cloud, Vercel) where one exists, and gives one action rather than four.

How the risk model works

Vendor reliability scorecards

Per-vendor scorecards built from StatusBird's own check history, with availability counted on major and critical incidents only, so a vendor cannot hide behind a permanent "minor" banner.

Public Reliability Grades

API tokens and CRM delivery

Scoped, expiring API tokens for the v1 API, and outbound delivery of incidents and risk changes to HubSpot, Salesforce, Zendesk or a signed webhook, so the outage lands in the system your team already works in.

Security and API posture

Controls your security team will ask about

TOTP multi-factor authentication, an audit log of account actions, per-account data retention, encrypted credentials and a daily integrity digest. The security page documents each one.

Read the security page
Plan fit

Enterprise, custom pricing

Enterprise includes everything in Business plus early warnings, correlation, scorecards, BFCM readiness planning and priority support. API tokens and CRM delivery are available from Business upward.

See every plan

Tools worth opening first

Questions

Can we get a data processing agreement or security questionnaire answered?

Yes. Contact us with the questionnaire and we will return it with the security posture document.

Do you offer SSO?

Not yet. Accounts support TOTP multi-factor authentication and role-based team access today.

Other teams

Know before your customers do.

Start free. No card for the free plan, two minutes to the first check.