Outage Reports and Postmortems
Same-day timelines and postmortems for real outages, based on StatusBird's independent detection data. 15 posts.
Shopify Outage on August 19, 2026: Timeline, Duration, and Impact
Shopify had a major outage on August 19, 2026 lasting about 1 hour 45 minutes. Independent detection timeline, severity, and what it affected.
Read more →Deliverr Outage on August 19, 2026: Timeline, Duration, and Impact
Deliverr had a major outage on August 19, 2026 lasting about 1 hour 45 minutes. Independent detection timeline, severity, and what it affected.
Read more →Shippo Outage on August 13, 2026: Timeline, Duration, and Impact
Shippo had a major outage on August 13, 2026 lasting about 3 hours 17 minutes. Independent detection timeline, severity, and what it affected.
Read more →Affirm Outage on August 10, 2026: Timeline, Duration, and Impact
Affirm had a major outage on August 10, 2026 lasting about 22 minutes. Independent detection timeline, severity, and what it affected.
Read more →E-commerce Outage Index: July 2026
In July 2026, StatusBird detected 14 major or critical incidents across the 84 e-commerce services it monitors, adding up to 22.1 hours of combined downtime. Monthly incident and downtime totals for the services online stores depend on, from independent 2-minute monitoring.
Read more →Status Page Lag: Why Vendors Acknowledge Outages 20 to 120 Minutes Late
Official status pages often update 20 to 120 minutes after problems start. Why vendors acknowledge outages late, and what merchants should rely on instead.
Read more →Marketplace Outage Risk for Multichannel Sellers: Amazon, eBay, Etsy, Faire, Walmart
All five marketplaces measured 100% uptime over 90 days of 2026 monitoring, but multichannel sellers still carry outage risk. What breaks and how to hedge.
Read more →Email, SMS, or Slack for Outage Alerts? How to Choose the Right Channel
SMS wins for urgent outage alerts, Slack for team triage, email for records and digests. How to pick alert channels by severity and store size.
Read more →How to Build an Outage Runbook for Your E-commerce Store (With Template)
An outage runbook tells your store exactly what to do when something breaks: detection, triage, customer comms, escalation, and review. Template included.
Read more →BFCM 2026 Outage Readiness Guide: Prepare Your Store for Black Friday Weekend
BFCM 2026 outage readiness: what to check in payments, email, SMS, shipping, and ads before Black Friday (Nov 27) and Cyber Monday (Nov 30), plus a checklist.
Read more →ShipStation's April 2026 Outages: What Happened and What They Cost Shopify Stores
In April 2026, ShipStation had multiple outages: a 16-hour degraded performance incident on April 8 and a 21-hour confirmed downtime event on April 14. Here's what happened and what it cost stores.
Read more →Meta Ads' March 2026 Outage: 17 Hours of Ad Delivery Disruption and What It Cost Stores
On March 3, 2026, Meta had a platform-wide outage that disrupted ad delivery for 17 hours. Here's what happened, what stores lost, and why Meta's status updates made it worse.
Read more →Klaviyo's May 2026 Outage: 49 Hours Down and What It Cost Shopify Stores
On May 5, 2026, Klaviyo went down for 49 hours in a critical platform-wide outage affecting 13 components. Data was lost. Here's what happened and what it cost stores.
Read more →Shopify Payments vs Stripe: How Their Outages Affect Your Store Differently
Shopify Payments and Stripe are both built on Stripe infrastructure, but their outages don't affect your store the same way. Here's what you need to know.
Read more →Stripe's February 2026 Payment Outage: What Happened and What Shopify Stores Lost
On February 12, 2026, Stripe's Global Payments went down for over an hour during peak evening hours. Here's what happened, what stores experienced, and what to do next time.
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