Outage Reports and Postmortems
Same-day timelines and postmortems for real outages, based on StatusBird's independent detection data. 37 posts.
OpenAI Outage on October 7, 2026: Timeline, Duration, and Impact
OpenAI had a major outage on October 7, 2026 lasting about 6 hours 22 minutes. Independent timeline, 90-day context, and what to do.
Read more →Outage count vs outage length: patterns in 42 incidents
StatusBird data on 42 incidents in 90 days: May had 4 incidents and 21.9 hours down, July had 14 incidents and 22.1 hours. Count predicts little.
Read more →Zapier Outage on October 5, 2026: Timeline, Duration, and Impact
Zapier had a major outage on October 5, 2026 lasting about 50 minutes. Independent timeline, 90-day context, and what to do.
Read more →Triple Whale Outage on October 2, 2026: Timeline, Duration, and Impact
Triple Whale had a major outage on October 2, 2026 lasting about 20 minutes. Independent timeline, 90-day context, and what to do.
Read more →Shippo Outage on October 1, 2026: Timeline, Duration, and Impact
Shippo had a major outage on October 1, 2026 lasting about 8 hours 32 minutes. Independent timeline, 90-day context, and what to do.
Read more →E-commerce Outage Index: September 2026
In September 2026, StatusBird detected 11 major or critical incidents across the 88 e-commerce services it monitors, adding up to 12.6 hours of combined downtime. Monthly incident and downtime totals for the services online stores depend on, from independent 2-minute monitoring.
Read more →How Much Does an Outage Cost a Shopify Store? RevenueBird in Dollars
RevenueBird prices each outage against your store's own hour-of-week revenue baseline, so StatusBird alerts can say what each incident cost in real dollars.
Read more →Plaid Outage on September 26, 2026: Timeline, Duration, and Impact
Plaid had a major outage on September 26, 2026 lasting about 1 hour 34 minutes. Independent timeline, 90-day context, and what to do.
Read more →ShipStation Outage on September 25, 2026: Timeline, Duration, and Impact
ShipStation had a major outage on September 25, 2026 lasting about 4 hours 14 minutes. Independent timeline, 90-day context, and what to do.
Read more →Autopsy: the five longest outages of the last 90 days
The five longest incidents StatusBird recorded in 90 days ran from 216 minutes to 1322 minutes, with Plaid down across two calendar days.
Read more →Shippo Outage on September 24, 2026: Timeline, Duration, and Impact
Shippo had a major outage on September 24, 2026 lasting about 30 minutes. Independent timeline, 90-day context, and what to do.
Read more →Cloudflare vs Vercel: which outage hurts your store more
Over 90 days Cloudflare logged 99.89% uptime and 142 minutes down, Vercel 99.91% and 120 minutes. The real difference is blast radius, not uptime.
Read more →How to run an outage fire drill for your store
A step-by-step outage fire drill: pick a scenario, test every alert channel, time your response, and fix the gaps before a real incident hits.
Read more →Should outage alerts wake you up at night?
Only storefront, checkout, payment processor and platform outages justify a night alert. Here is how to split your alert list, using 90 days of data.
Read more →Which vendors drive most of your outage minutes right now
Five of 84 monitored services had a major incident in the last 30 days, and Shippo alone accounts for nearly 2.5x the downtime of the other four.
Read more →BigCommerce Outage on September 16, 2026: Timeline, Duration, and Impact
BigCommerce had a major outage on September 16, 2026 lasting about 1 hour 48 minutes. Independent timeline, 90-day context, and what to do.
Read more →How many outage alerts will I actually get each month?
Across 84 e-commerce services, August 2026 produced 16 major incidents affecting 9 services. Here is what that means for a typical store's alert volume.
Read more →Outage patterns from the last 30 days: six services, four categories
Six of 84 monitored services logged an incident in the last 30 days: Shippo, Cloudflare, Squarespace, Deliverr, Shopify and Zapier. No payments.
Read more →Zapier Outage on September 9, 2026: Timeline, Duration, and Impact
Zapier had a major outage on September 9, 2026 lasting about 1 hour 50 minutes. Independent timeline, 90-day context, and what to do.
Read more →How to reconcile your store after an outage ends
After a vendor outage, recover pending payments, requeue flows, re-sync orders, and log the gap. A step-by-step cleanup with the exact filters to use.
Read more →How to Get Notified When Stripe or Shopify Payments Has an Outage
Three ways to get notified when Stripe or Shopify Payments has an outage: the vendors' own status subscriptions and Stripe health alerts, a status-page aggregator, or StatusBird's 2-minute checks with SMS, email, Slack, Teams and Discord alerts. Plus what an outage looks like at checkout and what to do.
Read more →E-commerce Outage Index: August 2026
In August 2026, StatusBird detected 16 major or critical incidents across the 84 e-commerce services it monitors, adding up to 40.4 hours of combined downtime. Monthly incident and downtime totals for the services online stores depend on, from independent 2-minute monitoring.
Read more →Shopify Outage on August 19, 2026: Timeline, Duration, and Impact
Shopify had a major outage on August 19, 2026 lasting about 1 hour 46 minutes. Independent timeline, 90-day context, and what to do.
Read more →Deliverr Outage on August 19, 2026: Timeline, Duration, and Impact
Deliverr had a major outage on August 19, 2026 lasting about 1 hour 46 minutes. Independent timeline, 90-day context, and what to do.
Read more →Shippo Outage on August 13, 2026: Timeline, Duration, and Impact
Shippo had a major outage on August 13, 2026 lasting about 3 hours 18 minutes. Independent timeline, 90-day context, and what to do.
Read more →Affirm Outage on August 10, 2026: Timeline, Duration, and Impact
Affirm had a major outage on August 10, 2026 lasting about 22 minutes. Independent timeline, 90-day context, and what to do.
Read more →E-commerce Outage Index: July 2026
In July 2026, StatusBird detected 14 major or critical incidents across the 84 e-commerce services it monitors, adding up to 22.1 hours of combined downtime. Monthly incident and downtime totals for the services online stores depend on, from independent 2-minute monitoring.
Read more →Status Page Lag: Why Vendors Acknowledge Outages 20 to 120 Minutes Late
Official status pages often update 20 to 120 minutes after problems start. Why vendors acknowledge outages late, and what merchants should rely on instead.
Read more →Marketplace Outage Risk for Multichannel Sellers: Amazon, eBay, Etsy, Faire, Walmart
All five marketplaces measured 100% uptime over 90 days of 2026 monitoring, but multichannel sellers still carry outage risk. What breaks and how to hedge.
Read more →Email, SMS, or Slack for Outage Alerts? How to Choose the Right Channel
SMS wins for urgent outage alerts, Slack for team triage, email for records and digests. How to pick alert channels by severity and store size.
Read more →How to Build an Outage Runbook for Your E-commerce Store (With Template)
An outage runbook tells your store exactly what to do when something breaks: detection, triage, customer comms, escalation, and review. Template included.
Read more →BFCM 2026 Outage Readiness Guide: Prepare Your Store for Black Friday Weekend
BFCM 2026 outage readiness: what to check in payments, email, SMS, shipping, and ads before Black Friday (Nov 27) and Cyber Monday (Nov 30), plus a checklist.
Read more →ShipStation's April 2026 Outages: What Happened and What They Cost Shopify Stores
In April 2026, ShipStation had multiple outages: a 16-hour degraded performance incident on April 8 and a 21-hour confirmed downtime event on April 14. Here's what happened and what it cost stores.
Read more →Meta Ads' March 2026 Outage: 17 Hours of Ad Delivery Disruption and What It Cost Stores
On March 3, 2026, Meta had a platform-wide outage that disrupted ad delivery for 17 hours. Here's what happened, what stores lost, and why Meta's status updates made it worse.
Read more →Klaviyo's May 2026 Outage: 49 Hours Down and What It Cost Shopify Stores
On May 5, 2026, Klaviyo went down for 49 hours in a critical platform-wide outage affecting 13 components. Data was lost. Here's what happened and what it cost stores.
Read more →Shopify Payments vs Stripe: How Their Outages Affect Your Store Differently
Shopify Payments and Stripe are both built on Stripe infrastructure, but their outages don't affect your store the same way. Here's what you need to know.
Read more →Stripe's February 2026 Payment Outage: What Happened and What Shopify Stores Lost
On February 12, 2026, Stripe's Global Payments went down for over an hour during peak evening hours. Here's what happened, what stores experienced, and what to do next time.
Read more →