Shopify experienced a major outage on August 19, 2026. StatusBird's independent monitoring first detected the problem at 23:23 UTC and observed recovery at 01:09 UTC, an incident lasting about 1 hour 45 minutes.
This page is based on StatusBird's own checks of Shopify's status every 2 minutes, not on the official status page, and was published the day of the incident. Times are UTC.
Shopify outage timeline
| Event | Time |
|---|---|
| First detected non-operational | 23:23 UTC, August 19, 2026 |
| Worst observed severity | major |
| Recovery observed | 01:09 UTC, August 20, 2026 |
| Approximate duration | 1 hour 45 minutes |
| Failed checks during incident | 53 (2-minute interval) |
Detection resolution is 2 minutes, so the true start and end may be up to 2 minutes earlier or later than the times above.
What a Shopify outage affects
For online stores using Shopify, storefronts, checkouts, and admin dashboards on the platform can go down entirely. If you were affected, the step-by-step response guide is here: what to do when Shopify goes down.
How unusual is this for Shopify?
Current uptime, the reliability grade, and Shopify's incident history over the last 90 days are on the Shopify reliability page, with more background in is Shopify reliable. Live status is always at statusbird.io/status/shopify.
Know before your customers do
StatusBird detected this incident automatically and alerted affected store owners by SMS, email, and Slack within minutes. It monitors Shopify and 83 other services online stores depend on, and Pro plans watch your own storefront too. Start monitoring free.