Is Shopify down?

Updated Sep 12, 2026 05:06 UTC. StatusBird re-checks Shopify's status page every 2 minutes.

Shopify is currently operational as of Sep 12, 2026 05:06 UTC, with no outage reported on its official status page. StatusBird reads Shopify's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.

Done. You'll get an email the moment Shopify has an outage.

Shopify 30-day uptime

Based on checks every 2 minutes over the past 30 days.

Shopify's 90-day uptime of 99.90% is below the E-commerce category average of 99.98% across the 7 services StatusBird monitors in that category.

Over the past 90 days StatusBird recorded 2 major or critical Shopify incidents totalling 124 minutes of downtime, for 99.90% availability and a A reliability grade. Full history: Shopify reliability report.

How do I get notified when Shopify has an outage?

Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and shopifystatus.com as of September 12, 2026.

1. Free email alert on this page. The form above emails you when Shopify enters a major or critical outage and again when it recovers. No account, no card.
2. A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
3. Shopify's own status page. shopifystatus.com offers a Subscribe to Updates button with email and other Statuspage subscription channels. It is the official record and worth subscribing to alongside any monitor; it updates when Shopify confirms an incident.

Shopify's status page reports nine components (Admin, Checkout, Storefront, API and Mobile, Point of Sale, Reports and Dashboards, Third party services, Support, Oxygen). Shopify Payments is not listed as its own component; payment incidents are reported under Checkout, and because Shopify Payments runs on Stripe's rails, a Stripe incident can surface there too. StatusBird keeps a separate Shopify Payments status page that combines both signals.

Full guide: Which app alerts you when your Shopify store goes down?.

What usually breaks for Shopify stores when Shopify is down?

• The storefront returns errors or times out for visitors in several locations at once
• Checkout loads but cannot complete orders, across every payment method at the same time
• The admin will not load, so nobody can fulfil orders, print labels or change inventory
• Apps that call the Shopify API (email flows, shipping, subscriptions) stall on their next sync
• Ad traffic keeps spending while sessions and revenue fall to zero

Step-by-step response: What to Do When Shopify Goes Down.

Shopify status by component

Shopify runs as separate components that can fail independently. Check the part of Shopify your store actually depends on:

• Is Shopify Checkout down?
• Is Shopify Admin down?
• Is Shopify Storefront down?
• Is Shopify API down?
• Is Shopify POS down?
• Is Shopify Payments down?

About Shopify

The world's most popular e-commerce platform. Shopify outages can take your entire store offline, blocking every purchase and making your site inaccessible to customers.

StatusBird monitors Shopify every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.

"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."

Sydney Murphy, founder of StatusBird

Cite this data: StatusBird monitoring data, https://statusbird.io/status/shopify, accessed September 12, 2026. See the methodology for how these numbers are measured.