Is Shopify down?

Updated Oct 08, 2026 08:44 UTC. StatusBird re-checks Shopify's status page every 2 minutes.

Current state

Operational

Changed

Sep 18, 2026 21:44 UTC

Held for

19 days 11 hours

Shopify is currently operational as of Oct 08, 2026 08:44 UTC, with no outage reported on its official status page. StatusBird reads Shopify's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.

Done. You'll get an email the moment Shopify has an outage.

Shopify uptime and incident history

30-day uptime, from checks every 2 minutes.

Over the past 90 days StatusBird recorded 2 major or critical Shopify incidents totalling 124 minutes of downtime, for 99.90% availability and a A reliability grade, across 64,602 independent checks. Full history: Shopify reliability report.

Shopify's 90-day uptime of 99.90% is below the E-commerce category average of 99.96% across the 7 services StatusBird monitors in that category.

Shopify risk in the next 24 hours

StatusBird's stack risk model puts the chance of any Shopify degradation in the next 24 hours at 24% (elevated) and the chance of a major or critical outage at 8% (elevated). It is scored every 10 minutes from four inputs: how often Shopify has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.

• 26 degraded-or-worse episodes in the last 180 days
• 2 major outages in the last 180 days
• runs on cloudflare, which is in a major incident now; downstream services misbehave about twice as often in the following hour

Scored Oct 08, 2026 08:36 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.

How do I get notified when Shopify has an outage?

Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and shopifystatus.com as of October 08, 2026.

1. Free email alert on this page. The form above emails you when Shopify enters a major or critical outage and again when it recovers. No account, no card.
2. A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
3. Shopify's own status page. shopifystatus.com offers a Subscribe to Updates button with email and other Statuspage subscription channels. It is the official record and worth subscribing to alongside any monitor; it updates when Shopify confirms an incident.

Shopify's status page reports nine components (Admin, Checkout, Storefront, API and Mobile, Point of Sale, Reports and Dashboards, Third party services, Support, Oxygen). Shopify Payments is not listed as its own component; payment incidents are reported under Checkout, and because Shopify Payments runs on Stripe's rails, a Stripe incident can surface there too. StatusBird keeps a separate Shopify Payments status page that combines both signals.

Full guide: Which app alerts you when your Shopify store goes down?.

What usually breaks for Shopify stores when Shopify is down?

• The storefront returns errors or times out for visitors in several locations at once
• Checkout loads but cannot complete orders, across every payment method at the same time
• The admin will not load, so nobody can fulfil orders, print labels or change inventory
• Apps that call the Shopify API (email flows, shipping, subscriptions) stall on their next sync
• Ad traffic keeps spending while sessions and revenue fall to zero

Step-by-step response: what to do when Shopify is down.

Shopify checkout, admin and storefront

Most "Shopify is down" reports are really one component failing. Checkout can break while the storefront serves fine, the admin can be unreachable while customers buy normally, and the API can stall while everything a shopper sees looks healthy. Each component has its own live page:

• Is Shopify Checkout down? (Checkout)
• Is Shopify Admin down? (Admin)
• Is Shopify Storefront down? (Storefront)
• Is Shopify API down? (API)
• Is Shopify POS down? (POS)
• Is Shopify Payments down? (Payments)

Related: Shopify reliability report, Stripe status and Klaviyo status for the rest of a typical Shopify stack, and the essential e-commerce collection to monitor them together.

About Shopify

The world's most popular e-commerce platform. Shopify outages can take your entire store offline, blocking every purchase and making your site inaccessible to customers.

StatusBird monitors Shopify every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.

Shopify last five incidents

Every non-operational episode StatusBird measured in the last 90 days, newest first, labelled by the worst status reached. The availability figures above count major and critical outages only.

15 episodes in total over the last 90 days, 2 of them major or critical.

What to do when Shopify is down

This playbook was published separately until September 2026. It now lives here, alongside the live Shopify status it applies to.

"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."

Sydney Murphy, founder of StatusBird

Cite this data: StatusBird monitoring data, https://statusbird.io/status/shopify, accessed October 08, 2026. See the methodology for how these numbers are measured.