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Is Shopify Payments down?

No. Shopify Payments is up and operating normally

Component status from Shopify's official status feed, refreshed within the last few minutes.

Shopify Payments is currently operational with no reported disruption. StatusBird checks Shopify every 2 minutes and alerts subscribers the moment anything changes.

Get alerted when Shopify goes down

Free email alert. No account required.

What Shopify Payments does for your store

Shopify Payments is Shopify's built-in card processor, and it runs on Stripe's infrastructure. Shopify's own status page does not list Shopify Payments as a separate component: payment incidents are reported under Checkout, and a Stripe incident can affect Shopify Payments before Shopify's page reflects it. When Shopify Payments is down, shoppers reach the payment step and cannot complete card payments, while Shop Pay, PayPal and other gateways may keep working.

How to tell if Shopify Payments is down for your store

  • Card payments fail or hang at the final step of checkout while the rest of the store loads normally
  • Orders stop arriving in your admin, or arrive with a pending payment status that never clears
  • Stripe's status page (status.stripe.com) shows a payments incident at the same time

How do I get notified when Shopify Payments has an outage?

  1. Free email alert on this page. The form above emails you when Shopify enters a major or critical outage and again when it recovers. No account needed.
  2. A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord. Plan details.
  3. Shopify's own status page. shopifystatus.com offers a Subscribe to Updates button with email and other Statuspage subscription channels.

Full guide: How to get notified when Stripe or Shopify Payments has an outage.

Shopify 90-day reliability

99.90%

Shopify overall has maintained 99.90% uptime over the past 90 days with 2 major or critical incidents, based on StatusBird checks every 2 minutes. See the full Shopify status page for incident history.

Get alerted when Shopify goes down

StatusBird monitors Shopify and 80+ other services your store depends on. Instant alerts via SMS, email, or Slack.

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