Is BigCommerce down?
Updated Sep 09, 2026 00:34 UTC. StatusBird re-checks BigCommerce's status page every 2 minutes.
BigCommerce is currently operational as of Sep 09, 2026 00:34 UTC, with no outage reported on its official status page. StatusBird reads BigCommerce's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when BigCommerce goes down
Free email alert. No account required.
BigCommerce 30-day uptime
Based on checks every 2 minutes over the past 30 days.
BigCommerce's 90-day uptime of 100.00% is above the E-commerce category average of 99.98% across the 7 services StatusBird monitors in that category.
Over the past 90 days StatusBird recorded 0 major or critical BigCommerce incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade. Full history: BigCommerce reliability report.
How do I get notified when BigCommerce has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.bigcommerce.com as of September 09, 2026.
- Free email alert on this page. The form above emails you when BigCommerce enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- BigCommerce's own status page. status.bigcommerce.com offers the subscription options on status.bigcommerce.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when BigCommerce confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About BigCommerce
Enterprise e-commerce platform powering thousands of online stores. BigCommerce downtime takes your storefront offline and stops all transactions until service is restored.
StatusBird monitors BigCommerce every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
BigCommerce recent incidents & outages
BigCommerce status FAQ
Is BigCommerce down right now?
No. As of Sep 09, 2026 00:34 UTC, BigCommerce is fully operational with no outages reported.
Is BigCommerce having an outage today?
BigCommerce has had 4 incidents in the past 30 days. See the incident log above for exact dates and durations.
Why is BigCommerce not working?
If BigCommerce is not working for you, first check the status above to confirm whether it is a widespread outage or something specific to your account. If BigCommerce shows as operational but you are still having issues, the problem may be on your end. Try clearing your cache, checking your API keys, or contacting BigCommerce support.
How do I get notified when BigCommerce goes down?
Use the free email alert form on this page (no account), open a StatusBird account (free for 1 service with a next-day digest; Pro at $29/month checks every 2 minutes and alerts by SMS, email, Slack, Teams or Discord), or subscribe to BigCommerce's own status page.
What should I do when BigCommerce goes down?
When BigCommerce goes down, the first step is to confirm it is a widespread outage and not isolated to your account. Check this page for live status, notify your team, and if customer-facing features are affected, consider posting a status update to your customers while you wait for the service to recover. StatusBird will alert you automatically the moment BigCommerce comes back online.
How reliable is BigCommerce?
BigCommerce has maintained 99.79% uptime over the past 30 days based on StatusBird’s monitoring. That is generally solid reliability with minor disruptions.
Related services
BigCommerce guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/bigcommerce, accessed September 09, 2026. See the methodology for how these numbers are measured.
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