Get 2 weeks of Pro free

Is BigCommerce down?

No — BigCommerce is up and operating normally

Last checked: Aug 24, 2026 07:55 UTC

BigCommerce status is currently operational with no reported outages or disruptions. StatusBird checks BigCommerce every 2 minutes and will alert you the moment anything changes.

Get alerted when BigCommerce goes down

Free email alert. No account required.

BigCommerce 30-day uptime

99.90%

Based on checks every 2 minutes over the past 30 days.

BigCommerce's 90-day uptime of 100.00% is above the E-commerce category average of 99.82% across the 7 services StatusBird monitors in that category.

About BigCommerce

Enterprise e-commerce platform powering thousands of online stores. BigCommerce downtime takes your storefront offline and stops all transactions until service is restored.

StatusBird monitors BigCommerce every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.

BigCommerce recent incidents & outages

Degraded
Aug 21, 2026 00:36 UTC — lasted 5m
Degraded
Aug 13, 2026 10:02 UTC — lasted 24m
Degraded
Aug 07, 2026 17:12 UTC — lasted 12m

BigCommerce status FAQ

Is BigCommerce down right now?

No. As of the last check, BigCommerce is fully operational with no outages reported.

Is BigCommerce having an outage today?

BigCommerce has had 3 incidents in the past 30 days. See the incident log above for exact dates and durations.

Why is BigCommerce not working?

If BigCommerce is not working for you, first check the status above to confirm whether it is a widespread outage or something specific to your account. If BigCommerce shows as operational but you are still having issues, the problem may be on your end. Try clearing your cache, checking your API keys, or contacting BigCommerce support.

How do I get notified when BigCommerce goes down?

StatusBird monitors BigCommerce every 2 minutes and sends instant alerts via SMS, email, Slack, Teams, or Discord the moment an outage is detected. Sign up free to get alerted automatically.

What should I do when BigCommerce goes down?

When BigCommerce goes down, the first step is to confirm it is a widespread outage and not isolated to your account. Check this page for live status, notify your team, and if customer-facing features are affected, consider posting a status update to your customers while you wait for the service to recover. StatusBird will alert you automatically the moment BigCommerce comes back online.

How reliable is BigCommerce?

BigCommerce has maintained 99.90% uptime over the past 30 days based on StatusBird’s monitoring. That is excellent reliability.

Related services

BigCommerce guides

"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."

Sydney Murphy, founder of StatusBird

Cite this data: StatusBird monitoring data, https://statusbird.io/status/bigcommerce, accessed August 24, 2026. See the methodology for how these numbers are measured.

Get alerted when BigCommerce goes down

StatusBird monitors BigCommerce and 75+ other services your store depends on. Instant alerts via SMS, email, or Slack.

Get started free