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Is BigCommerce down?

No — BigCommerce is up and operating normally

Last checked: May 23, 2026 18:48 UTC

BigCommerce status is currently operational with no reported outages or disruptions. StatusBird checks BigCommerce every 2 minutes and will alert you the moment anything changes.

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BigCommerce 30-day uptime

91.67%

Based on checks every 2 minutes over the past 30 days.

About BigCommerce

Enterprise e-commerce platform powering thousands of online stores. BigCommerce downtime takes your storefront offline and stops all transactions until service is restored.

StatusBird monitors BigCommerce every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.

BigCommerce recent incidents & outages

Degraded
May 21, 2026 17:40 UTC — lasted 38m
Degraded
May 19, 2026 03:41 UTC — lasted 4h 11m
Degraded
May 14, 2026 15:12 UTC — lasted 3h 56m
Degraded
May 01, 2026 22:38 UTC — lasted 1d 23h
Degraded
May 01, 2026 02:04 UTC — lasted 1h 16m
Degraded
Apr 24, 2026 13:08 UTC — lasted 2h 8m

BigCommerce status FAQ

Is BigCommerce down right now?

No. As of the last check, BigCommerce is fully operational with no outages reported.

Is BigCommerce having an outage today?

BigCommerce has had 6 incidents in the past 30 days. See the incident log above for exact dates and durations.

Why is BigCommerce not working?

If BigCommerce is not working for you, first check the status above to confirm whether it is a widespread outage or something specific to your account. If BigCommerce shows as operational but you are still having issues, the problem may be on your end — try clearing your cache, checking your API keys, or contacting BigCommerce support.

How do I get notified when BigCommerce goes down?

StatusBird monitors BigCommerce every 2 minutes and sends instant alerts via SMS, email, Slack, Teams, or Discord the moment an outage is detected. Sign up free to get alerted automatically.

What should I do when BigCommerce goes down?

When BigCommerce goes down, the first step is to confirm it is a widespread outage and not isolated to your account. Check this page for live status, notify your team, and if customer-facing features are affected, consider posting a status update to your customers while you wait for the service to recover. StatusBird will alert you automatically the moment BigCommerce comes back online.

How reliable is BigCommerce?

BigCommerce has maintained 91.67% uptime over the past 30 days based on StatusBird’s monitoring. That is below average — consider setting up alerts to stay informed of outages.

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