Shopify does not go down often, but when it does, every store on the platform feels it at once. In 2026 Shopify has already had two platform-wide outages: a roughly two-hour incident on June 3 that broke storefronts, checkouts, and the admin, and a shorter multi-region incident on June 24 that lasted about 22 minutes. StatusBird's independent monitoring, which checks Shopify's official status feed every 2 minutes, measured 99.44% Shopify uptime over the 30 days ending July 6, 2026 when degraded-performance windows are included.
This post lays out the actual numbers: how often Shopify has outages, exactly what happened in the June 2026 incidents, and why different trackers report different totals.
How often does Shopify go down?
Full platform outages that block checkout happen a few times per year. Smaller disruptions are far more common: StatusGator, which has watched Shopify's status page since March 2015, has logged more than 2,656 Shopify status events in that time. The overwhelming majority were minor component warnings, not storewide downtime.
The distinction matters. Shopify publishes status across nine components (storefront, checkout, admin, APIs, and more) using four levels: up, warn, down, and maintenance, as Omnisend's guide to Shopify status explains. A warn on report generation is a non-event for most merchants. A down on checkout is an emergency for every merchant simultaneously.
By StatusBird's stricter measure, Shopify recorded zero major or critical severity incidents in the 90 days ending July 6, 2026: 61,395 consecutive healthy checks at 2-minute intervals, 100.0% major-incident availability, and an A+ grade on the Shopify reliability page. Shorter degraded-performance windows did occur (details below), which is why the 30-day figure that includes them sits at 99.44% rather than 100%.
Shopify outage log: what monitoring detected in June 2026
StatusBird's live Shopify status page shows a rolling 30 days of incidents. As of July 6, 2026, it lists three degraded-performance events, all detected from Shopify's own status feed at 2-minute polling intervals:
- June 17, 2026, 05:48 UTC: degraded performance lasting 3 hours 12 minutes
- June 17, 2026, 09:04 UTC: degraded performance lasting 1 minute
- June 24, 2026, 11:39 UTC: degraded performance lasting 16 minutes (the multi-region outage covered below)
The June 3 outage predates that rolling 30-day window, so it no longer appears on the live page. Here is what happened in both June outages.
What happened in the June 3, 2026 Shopify outage?
On the morning of June 3, 2026, Shopify went down for roughly two hours. Merchants could not access their admin, customers could not complete checkouts, and many storefronts failed to load entirely, with visitors seeing the error message "This store does not exist," as reported by Search Engine Land.
- Before 9:00 AM EDT: more than 3,000 problem reports flood Downdetector
- 9:27 AM EDT: Shopify first acknowledges the issue on its status page
- 10:37 AM EDT: Shopify reports the root cause identified and recovery underway
- 11:31 AM EDT: Shopify marks the incident resolved
Affected services included storefronts, checkouts, the Shopify admin, Retail POS, and access to Shopify Support, per PYMNTS. Shopify has not publicly confirmed the root cause.
What happened in the June 24, 2026 Shopify outage?
On June 24, 2026, between 11:13 and 11:35 UTC, merchants experienced errors accessing the admin, checkout, storefronts, and POS. Shopify confirmed the incident and the fix in an official Shopify Community update. Reports came in from multiple regions and continents, per StatusGator's timeline of the outage.
The June 24 incident also illustrates status-page lag. User impact began at 11:13 UTC, but Shopify's own status feed did not reflect the incident until 11:39 UTC by StatusBird's 2-minute polling, 26 minutes after impact started. StatusGator reports detecting the outage 21 minutes before Shopify's official acknowledgment. If your only alarm is the official status page, you hear about outages after your customers do.
Have there been other Shopify incidents in 2026?
Yes, smaller ones. On March 31, 2026, Shopify experienced service degradation beginning around 6:10 PM PDT, documented by API Status Check. And the two June 17 degraded-performance windows above passed largely without headlines, which is typical: most incidents are short enough that vendors never publicize them, but long enough to cost a store its busiest hour.
Why do Shopify outage counts differ between trackers?
Because each tracker counts a different thing. Downdetector counts user complaint volume, so it spikes on big outages and stays quiet on partial ones. StatusGator counts every status-page change since 2015, including minor warns, which is how its total exceeds 2,600. StatusBird's public availability grades count only major and critical outage windows, while shorter degraded events are tracked on the live status pages. StatusGator also rates Shopify's acknowledgment delay at 30 to 120 minutes, so any tracker that relies solely on the official feed records incidents late.
The honest summary of all the data: Shopify's core reliability is excellent, with multi-hour platform-wide outages happening roughly a few times per year. But when they happen, they take every storefront, checkout, and admin with them, and the official status page is often the last place to say so.
How do I get alerted the moment Shopify goes down?
Use an automated monitor rather than checking status pages manually. StatusBird checks Shopify every 2 minutes, around the clock, and sends an SMS, email, Slack, Teams, or Discord alert the moment the status changes, along with the specific actions to take, like pausing paid ads before they burn spend on a broken checkout. It monitors 83 other services your store depends on too, including Stripe, Klaviyo, and ShipStation.
When the next Shopify outage hits, the playbook in what to do when Shopify goes down only works if you execute it in minutes. Start monitoring Shopify free: 3 services, no credit card required. Pro is $29/month for all 84 services and instant alerts.