In August 2026, StatusBird detected 16 major or critical incidents across the 84 e-commerce services it monitors, adding up to 40.4 hours of combined downtime. That is up from 14 incidents and 22.1 hours of downtime in July 2026.
Plaid was the most affected service in StatusBird's August 2026 data, with about 22 hours of major or critical downtime.
These figures come from StatusBird's independent monitoring, which checks each service's status every 2 minutes around the clock. Only major and critical outages count toward the index; minor degradation is excluded. Every number on this page is free to cite with a link.
Recent months at a glance
| Month | Major/critical incidents | Combined downtime (hours) | Services affected |
|---|---|---|---|
| August 2026 | 16 | 40.4 | 9 |
| July 2026 | 14 | 22.1 | 8 |
| June 2026 | 8 | 37 | 8 |
| May 2026 | 4 | 21.9 | 4 |
| April 2026 | 20 | 122.1 | 11 |
| March 2026 | 2 | 8.3 | 2 |
About this index
The E-commerce Outage Index tracks every major and critical incident across the 84 third-party services online stores depend on, including payments, e-commerce platforms, shipping, and marketing tools. The always-current version lives at statusbird.io/reports/outage-index, with the measurement approach documented in the methodology. The most affected service's full history is on the Plaid reliability page.
Know before your customers do
Every incident in this index was detected automatically, and affected StatusBird users were alerted by SMS, email, and Slack within minutes. Start monitoring your stack free.