Shippo experienced a major outage on August 13, 2026. StatusBird's independent monitoring first detected the problem at 12:52 UTC and observed recovery at 16:10 UTC, an incident lasting about 3 hours 17 minutes.
This page is based on StatusBird's own checks of Shippo's status every 2 minutes, not on the official status page, and was published the day of the incident. Times are UTC.
Shippo outage timeline
| Event | Time |
|---|---|
| First detected non-operational | 12:52 UTC, August 13, 2026 |
| Worst observed severity | major |
| Recovery observed | 16:10 UTC, August 13, 2026 |
| Approximate duration | 3 hours 17 minutes |
| Failed checks during incident | 99 (2-minute interval) |
Detection resolution is 2 minutes, so the true start and end may be up to 2 minutes earlier or later than the times above.
What a Shippo outage affects
For online stores using Shippo, label creation, rate quotes, and tracking updates stall, delaying fulfillment and triggering where-is-my-order tickets. If you were affected, the step-by-step response guide is here: what to do when Shippo goes down.
How unusual is this for Shippo?
Current uptime, the reliability grade, and Shippo's incident history over the last 90 days are on the Shippo reliability page, with more background in is Shippo reliable. Live status is always at statusbird.io/status/shippo.
Know before your customers do
StatusBird detected this incident automatically and alerted affected store owners by SMS, email, and Slack within minutes. It monitors Shippo and 83 other services online stores depend on, and Pro plans watch your own storefront too. Start monitoring free.