StatusBird Blog
Guides for e-commerce store owners on handling outages, downtime, and third-party service failures.
All posts (259)
E-commerce Outage Statistics 2026: 90 Days of Data Across 84 Services
19 of 84 e-commerce services had a major incident in 90 days: 31 outages, 10,906 minutes of downtime. Key 2026 outage statistics from StatusBird's monitoring.
Read more →How to Claim SLA Credits From Your E-commerce SaaS Vendors
Most SaaS vendors owe service credits after qualifying downtime, but merchants must document and claim them. How SLA credits work and how to file a claim.
Read more →BFCM 2026 Outage Readiness Guide: Prepare Your Store for Black Friday Weekend
BFCM 2026 outage readiness: what to check in payments, email, SMS, shipping, and ads before Black Friday (Nov 27) and Cyber Monday (Nov 30), plus a checklist.
Read more →Free Uptime Monitoring Tools for Small E-commerce Stores: An Honest Guide
You can monitor a small store's uptime for $0 using official status pages, Downdetector, Uptime Kuma, UptimeRobot's free tier, and StatusBird's free plan.
Read more →Status Page Lag: Why Vendors Acknowledge Outages 20 to 120 Minutes Late
Official status pages often update 20 to 120 minutes after problems start. Why vendors acknowledge outages late, and what merchants should rely on instead.
Read more →How Uptime Is Measured and Why the Numbers Differ Between Sources
One source says 99.99% uptime, another says 99.5% for the same service. Measurement windows, check intervals, and severity rules explain the gap.
Read more →How to Build an Outage Runbook for Your E-commerce Store (With Template)
An outage runbook tells your store exactly what to do when something breaks: detection, triage, customer comms, escalation, and review. Template included.
Read more →Marketplace Outage Risk for Multichannel Sellers: Amazon, eBay, Etsy, Faire, Walmart
All five marketplaces measured 100% uptime over 90 days of 2026 monitoring, but multichannel sellers still carry outage risk. What breaks and how to hedge.
Read more →Why 2-Minute Check Intervals Matter for Uptime Monitoring
A 10-minute check interval can miss short outages entirely and adds minutes of delay to every detection. The math on why 2-minute monitoring checks matter.
Read more →Is ActiveCampaign Reliable? Uptime Data and Outage History (2026)
Is ActiveCampaign reliable? Independent 2-minute monitoring shows 99.94% uptime and 2 major incidents in 90 days. Full data and grade inside.
Read more →Is Adyen Reliable? What 90 Days of Monitoring Data Says
Is Adyen reliable? Independent 2-minute monitoring shows 100.0% uptime and 0 major incidents in 90 days. Full data and grade inside.
Read more →Is Afterpay Reliable? Uptime Data and Outage History (2026)
Is Afterpay reliable? Independent 2-minute monitoring shows 99.98% uptime and 2 major incidents in 90 days. Full data and grade inside.
Read more →Is AfterShip Reliable? What 90 Days of Monitoring Data Says
Is AfterShip reliable? Independent 2-minute monitoring shows 100.0% uptime and 0 major incidents in 90 days. Full data and grade inside.
Read more →Is AWS Reliable? What 90 Days of Monitoring Data Says
Is AWS reliable? Independent 2-minute monitoring shows 100.0% uptime and 0 major incidents in 90 days. Full data and grade inside.
Read more →Email, SMS, or Slack for Outage Alerts? How to Choose the Right Channel
SMS wins for urgent outage alerts, Slack for team triage, email for records and digests. How to pick alert channels by severity and store size.
Read more →Is Loop Returns Reliable? Uptime Data and Outage History (2026)
Is Loop Returns reliable? Independent 2-minute monitoring shows 100.0% uptime and 0 major incidents in 90 days. Full data and grade inside.
Read more →Is Magento / Adobe Commerce Reliable? Uptime Data and Outage History (2026)
Is Magento / Adobe Commerce reliable? Independent 2-minute monitoring shows 100.0% uptime and 0 major incidents in 90 days. Full data and grade inside.
Read more →Is Meta Ads Reliable? Uptime Data and Outage History (2026)
Is Meta Ads reliable? Independent 2-minute monitoring shows 100.0% uptime and 0 major incidents in 90 days. Full data and grade inside.
Read more →Is Northbeam Reliable? Uptime Data and Outage History (2026)
Is Northbeam reliable? Independent 2-minute monitoring shows 100.0% uptime and 0 major incidents in 90 days. Full data and grade inside.
Read more →Is Loox Reliable? What 90 Days of Monitoring Data Says
Is Loox reliable? Independent 2-minute monitoring shows 100.0% uptime and 0 major incidents in 90 days. Full data and grade inside.
Read more →Is Mailchimp Reliable? What 90 Days of Monitoring Data Says
Is Mailchimp reliable? Independent 2-minute monitoring shows 100.0% uptime and 0 major incidents in 90 days. Full data and grade inside.
Read more →Is Microsoft Advertising Reliable? What 90 Days of Monitoring Data Says
Is Microsoft Advertising reliable? Independent 2-minute monitoring shows 100.0% uptime and 0 major incidents in 90 days. Full data and grade inside.
Read more →What to Do When Amazon Seller Central Goes Down: A Store Owner's Playbook
Amazon Seller Central down? How to confirm the outage, what breaks in your store, step-by-step damage control, and how to get alerted within 2 minutes next time.
Read more →What to Do When Bold Commerce Goes Down: A Store Owner's Playbook
Bold Commerce down? How to confirm the outage, what breaks in your store, step-by-step damage control, and how to get alerted within 2 minutes next time.
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