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StatusBird Blog

Guides for e-commerce store owners on handling outages, downtime, and third-party service failures.

Reliability Data and Uptime Reports (119) Outage Playbooks (5) Outage Reports and Postmortems (44) Monitoring Guides (75)

All posts (243)

Your store is down but ads keep spending: a pause checklist

September 10, 2026

If your storefront is down while Google, Meta and TikTok ads keep running, pause at campaign level first. Here is the order to do it in, and when not to.

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Zapier Outage on September 9, 2026: Timeline, Duration, and Impact

September 09, 2026

Zapier had a major outage on September 9, 2026 lasting about 1 hour 50 minutes. Independent timeline, 90-day context, and what to do.

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ActiveCampaign vs HubSpot vs Drip: marketing platform uptime in 2026

September 09, 2026

Over 90 days, ActiveCampaign logged 3 incidents and 202 minutes of downtime while HubSpot and Drip logged none. What that means for your store.

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How to Choose a Software Company: A Checklist for Evaluating Local Firms

September 8, 2026

How to choose a software company: check the portfolio for live work, security practices you can verify, a support process with named response times, and pricing that states what is included. A scored checklist from StatusBird.

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Innovative Software for Startups: A Practical Guide to MVPs, Architecture and AI-Ready Features

September 8, 2026

A practical guide to startup software from StatusBird: how to scope an MVP to one job, pick an architecture that scales without a rewrite, add AI features that degrade gracefully, and keep build costs under control.

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Software Solutions for Small Businesses: How to Pick CRM, POS, Scheduling and Automation Tools

September 8, 2026

A small business software guide from StatusBird: how to choose CRM, POS, scheduling and automation tools, budget for the real total cost, roll them out in stages, and measure ROI with numbers you already have.

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Is StatusBird a Good Software Company? What to Check Before You Trust It

September 8, 2026

An evidence-based checklist for evaluating StatusBird as a software company: what it builds, how it ships, its security practices, how to reach a person, how it maintains the product, and which outcomes are measurable. Includes what it does not do.

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Custom Software Development: The Steps, the Timeline and What Drives the Cost

September 8, 2026

Custom software development explained by StatusBird: the six phases (discovery, UX, development, QA, launch, support), what sets the timeline, the cost drivers that move a quote, and a worked estimate you can adapt.

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How to Create Social Media Content That Answers Your Audience's Questions (and Gets Cited by AI)

September 8, 2026

How StatusBird turns real customer questions into social media posts that AI assistants cite: where to find the questions, an answer-first post format, using data you own, and the metrics that show it is working.

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How to reconcile your store after an outage ends

September 08, 2026

After a vendor outage, recover pending payments, requeue flows, re-sync orders, and log the gap. A step-by-step cleanup with the exact filters to use.

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Which App Alerts You When Your Shopify Store Goes Down?

September 4, 2026

Five tools alert you when a Shopify store goes down: StatusBird and Blimey from the Shopify App Store, and UptimeRobot, Pingdom and Uptime.com as external monitors. Compared on what they watch, alert channels, check interval, free tier and price.

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How to Get Notified When Stripe or Shopify Payments Has an Outage

September 4, 2026

Three ways to get notified when Stripe or Shopify Payments has an outage: the vendors' own status subscriptions and Stripe health alerts, a status-page aggregator, or StatusBird's 2-minute checks with SMS, email, Slack, Teams and Discord alerts. Plus what an outage looks like at checkout and what to do.

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Best Downtime Alert Services for Online Store Owners (2026)

September 4, 2026

Downtime alert services for online stores compared for 2026: UptimeRobot, Pingdom, Uptime.com and Better Stack for your storefront; StatusGator, IsDown and StatusBird for the vendors behind it. Alert channels, check intervals, free tiers, prices, and where each one falls short.

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E-commerce Outage Index: August 2026

September 01, 2026

In August 2026, StatusBird detected 16 major or critical incidents across the 84 e-commerce services it monitors, adding up to 40.4 hours of combined downtime. Monthly incident and downtime totals for the services online stores depend on, from independent 2-minute monitoring.

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Deliverr Outage on August 19, 2026: Timeline, Duration, and Impact

August 20, 2026

Deliverr had a major outage on August 19, 2026 lasting about 1 hour 46 minutes. Independent timeline, 90-day context, and what to do.

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Shopify Outage on August 19, 2026: Timeline, Duration, and Impact

August 20, 2026

Shopify had a major outage on August 19, 2026 lasting about 1 hour 46 minutes. Independent timeline, 90-day context, and what to do.

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Check E-commerce Service Status Inside Claude and ChatGPT: The StatusBird MCP Server

August 16, 2026

StatusBird now runs a free MCP server at statusbird.io/mcp. Connect it to Claude or ChatGPT and ask if Shopify, Stripe, or Klaviyo is down to get live monitoring data, 90-day uptime, and reliability grades.

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How to Audit Your Third-Party Service Dependencies Before They Bring Down Your Shopify Store

August 16, 2026

Discover how to audit every third-party tool your Shopify store depends on, so one outage doesn't cost you thousands in lost sales.

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Shippo Outage on August 13, 2026: Timeline, Duration, and Impact

August 13, 2026

Shippo had a major outage on August 13, 2026 lasting about 3 hours 18 minutes. Independent timeline, 90-day context, and what to do.

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Affirm Outage on August 10, 2026: Timeline, Duration, and Impact

August 10, 2026

Affirm had a major outage on August 10, 2026 lasting about 22 minutes. Independent timeline, 90-day context, and what to do.

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E-commerce Outage Index: July 2026

August 01, 2026

In July 2026, StatusBird detected 14 major or critical incidents across the 84 e-commerce services it monitors, adding up to 22.1 hours of combined downtime. Monthly incident and downtime totals for the services online stores depend on, from independent 2-minute monitoring.

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The Best Shopify Apps to Monitor Uptime in 2026

July 27, 2026

The best Shopify App Store apps for uptime monitoring in 2026, compared honestly: StatusBird for third-party service outages, Uptime for automated store tests, Blimey for free storefront pings, AppPulse for installed-app health, TestingBot for browser tests.

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The Best UptimeRobot Alternatives in 2026

July 21, 2026

UptimeRobot is great for free URL pings, but weaker on status pages, alerting, and third-party service monitoring. The best UptimeRobot alternatives in 2026, compared honestly with current pricing.

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The Best StatusGator Alternatives in 2026

July 21, 2026

StatusGator aggregates thousands of status pages for IT teams, with paid plans from $79/mo. The best StatusGator alternatives in 2026: IsDown for IT, StatusBird for e-commerce, UptimeRobot for your own URLs.

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