Is Tidio down?
Updated Sep 09, 2026 00:14 UTC. StatusBird re-checks Tidio's status page every 2 minutes.
Tidio is currently operational as of Sep 09, 2026 00:14 UTC, with no outage reported on its official status page. StatusBird reads Tidio's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when Tidio goes down
Free email alert. No account required.
Tidio 30-day uptime
Based on checks every 2 minutes over the past 30 days.
Tidio's 90-day uptime of 100.00% is above the Customer Support category average of 99.97% across the 4 services StatusBird monitors in that category.
Over the past 90 days StatusBird recorded 0 major or critical Tidio incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade. Full history: Tidio reliability report.
How do I get notified when Tidio has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.tidio.com as of September 09, 2026.
- Free email alert on this page. The form above emails you when Tidio enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- Tidio's own status page. status.tidio.com offers the subscription options on status.tidio.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when Tidio confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About Tidio
Live chat and chatbot platform for e-commerce stores. Tidio downtime removes live chat from your store, leaving customers without real-time support.
StatusBird monitors Tidio every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
Tidio recent incidents
StatusBird recorded zero major or critical Tidio incidents between August 10, 2026 and September 09, 2026, across checks every 2 minutes.
Tidio status FAQ
Is Tidio down right now?
No. As of Sep 09, 2026 00:14 UTC, Tidio is fully operational with no outages reported.
Is Tidio having an outage today?
No incidents have been detected for Tidio in the past 30 days.
Why is Tidio not working?
If Tidio is not working for you, first check the status above to confirm whether it is a widespread outage or something specific to your account. If Tidio shows as operational but you are still having issues, the problem may be on your end. Try clearing your cache, checking your API keys, or contacting Tidio support.
How do I get notified when Tidio goes down?
Use the free email alert form on this page (no account), open a StatusBird account (free for 1 service with a next-day digest; Pro at $29/month checks every 2 minutes and alerts by SMS, email, Slack, Teams or Discord), or subscribe to Tidio's own status page.
What should I do when Tidio goes down?
When Tidio goes down, the first step is to confirm it is a widespread outage and not isolated to your account. Check this page for live status, notify your team, and if customer-facing features are affected, consider posting a status update to your customers while you wait for the service to recover. StatusBird will alert you automatically the moment Tidio comes back online.
How reliable is Tidio?
Tidio has maintained 100.00% uptime over the past 30 days based on StatusBird’s monitoring. That is excellent reliability.
Related services
Tidio guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/tidio, accessed September 09, 2026. See the methodology for how these numbers are measured.
Get alerted when Tidio goes down
StatusBird monitors Tidio and 83 other services your store depends on. Alerts by SMS, email, Slack, Teams or Discord on Pro.
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