Is Zendesk down?
Updated Sep 12, 2026 05:28 UTC. StatusBird re-checks Zendesk's status page every 2 minutes.
Zendesk is currently operational as of Sep 12, 2026 05:28 UTC, with no outage reported on its official status page. StatusBird reads Zendesk's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when Zendesk goes down
Free email alert. No account required.
Zendesk 30-day uptime
Based on checks every 2 minutes over the past 30 days.
Zendesk's 90-day uptime of 100.00% is in line with the Customer Support category average of 100.00% across the 4 services StatusBird monitors in that category.
Over the past 90 days StatusBird recorded 0 major or critical Zendesk incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade. Full history: Zendesk reliability report.
How do I get notified when Zendesk has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.zendesk.com as of September 12, 2026.
- Free email alert on this page. The form above emails you when Zendesk enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- Zendesk's own status page. status.zendesk.com offers the subscription options on status.zendesk.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when Zendesk confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About Zendesk
Enterprise customer support and ticketing platform. Zendesk downtime prevents your support team from managing and responding to customer requests.
StatusBird monitors Zendesk every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
Zendesk recent incidents
StatusBird recorded zero major or critical Zendesk incidents between August 13, 2026 and September 12, 2026, across checks every 2 minutes.
Zendesk status FAQ
Is Zendesk down right now?
No. As of Sep 12, 2026 05:28 UTC, Zendesk is fully operational with no outages reported.
Is Zendesk having an outage today?
No incidents have been detected for Zendesk in the past 30 days.
Why is Zendesk not working?
If Zendesk is not working for you, first check the status above to confirm whether it is a widespread outage or something specific to your account. If Zendesk shows as operational but you are still having issues, the problem may be on your end. Try clearing your cache, checking your API keys, or contacting Zendesk support.
How do I get notified when Zendesk goes down?
Use the free email alert form on this page (no account), open a StatusBird account (free for 1 service with a next-day digest; Pro at $29/month checks every 2 minutes and alerts by SMS, email, Slack, Teams or Discord), or subscribe to Zendesk's own status page.
What should I do when Zendesk goes down?
When Zendesk goes down, the first step is to confirm it is a widespread outage and not isolated to your account. Check this page for live status, notify your team, and if customer-facing features are affected, consider posting a status update to your customers while you wait for the service to recover. StatusBird will alert you automatically the moment Zendesk comes back online.
How reliable is Zendesk?
Zendesk has maintained 100.00% uptime over the past 30 days based on StatusBird’s monitoring. That is excellent reliability.
Related services
Zendesk guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/zendesk, accessed September 12, 2026. See the methodology for how these numbers are measured.
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