Is ShipMonk down?
Updated Oct 08, 2026 12:22 UTC. StatusBird re-checks ShipMonk's status page every 2 minutes.
- Current state
- Operational
- Changed
- Jul 29, 2026 20:12 UTC
- Held for
- 70 days 16 hours
ShipMonk is currently operational as of Oct 08, 2026 12:22 UTC, with no outage reported on its official status page. StatusBird reads ShipMonk's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when ShipMonk goes down
Free email alert. No account required.
ShipMonk uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 0 major or critical ShipMonk incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade, across 64,136 independent checks. Full history: ShipMonk reliability report.
ShipMonk's 90-day uptime of 100.00% is in line with the Fulfillment category average of 100.00% across the 3 services StatusBird monitors in that category.
ShipMonk risk in the next 24 hours
StatusBird's stack risk model puts the chance of any ShipMonk degradation in the next 24 hours at 2% (normal) and the chance of a major or critical outage at 1% (normal). It is scored every 10 minutes from four inputs: how often ShipMonk has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- 4 degraded-or-worse episodes in the last 180 days
- 1 major outage in the last 180 days
Scored Oct 08, 2026 12:16 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when ShipMonk has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.shipmonk.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when ShipMonk enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- ShipMonk's own status page. status.shipmonk.com offers the subscription options on status.shipmonk.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when ShipMonk confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About ShipMonk
Fulfillment center and warehouse management platform. ShipMonk downtime delays order processing, picking, and shipping for your customers.
StatusBird monitors ShipMonk every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
ShipMonk last five incidents
Every non-operational episode StatusBird measured in the last 90 days, newest first, labelled by the worst status reached. The availability figures above count major and critical outages only.
| Started (UTC) | Ended (UTC) | Duration | Worst status |
|---|---|---|---|
| Jul 29, 2026 20:08 | Jul 29, 2026 20:12 | 4 minutes | degraded |
1 episode in total over the last 90 days, 0 of them major or critical.
What to do when ShipMonk is down
A ShipMonk outage is not something you can fix, but how you respond in the first 15 minutes decides how much it costs you. This guide covers confirming the outage, limiting the damage, and keeping customers informed.
How do I confirm ShipMonk is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live ShipMonk status page, which is based on independent checks every 2 minutes. Second, ShipMonk's own status page at status.shipmonk.com. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a ShipMonk outage look like?
- ShipMonk dashboard unreachable or erroring on login
- New orders missing from the ShipMonk order queue
- Store orders stuck in unfulfilled status beyond the normal SLA
- No tracking numbers posting back to your store or customers
- Stock levels not updating after sales
What breaks in your store
During a ShipMonk platform outage, new orders stop flowing from your store to the fulfillment center, so anything sold during the outage sits unprocessed. Tracking numbers and fulfillment confirmations stop posting back to your store, delaying customer shipping emails. Inventory sync freezes, so your storefront can oversell items ShipMonk has already run out of. Orders already picked and handed to carriers are unaffected.
For context, StatusBird's independent monitoring recorded 1 major ShipMonk incident in the last 90 days, with an average duration of 12 minutes. Details are on the ShipMonk reliability page.
What to do during the outage
- Continue accepting orders; the integration should sync the backlog to ShipMonk after recovery.
- Log the outage window and audit that every order from it appears in ShipMonk afterward.
- Manually reduce listed stock on nearly sold out SKUs to avoid overselling while sync is down.
- Flag urgent or expedited orders to ShipMonk support so they are prioritized when processing resumes.
- Proactively email customers awaiting shipment confirmations if the outage lasts more than a few hours.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
Will ShipMonk still ship my orders today if their software is down?
Orders that already reached the warehouse floor before the outage are usually picked and shipped, since fulfillment center staff can keep working from batches already released. Orders placed during the outage will not reach the warehouse until sync is restored, so same-day shipment for those is unlikely.
Do I need to re-enter orders that were placed during the outage?
Usually not. The store integration queues orders and syncs them once ShipMonk is back online. Rather than re-entering anything immediately, wait for recovery, then compare your store's order list to ShipMonk's and manually push only the specific orders that failed to sync.
After the outage
Once ShipMonk recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid ShipMonk plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks ShipMonk's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the ShipMonk reliability page and current status on the ShipMonk status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live ShipMonk status it applies to.
ShipMonk status FAQ
Is ShipMonk down right now?
No. ShipMonk is operational in StatusBird's independent monitoring. That state began Jul 29, 2026 at 20:12 UTC and has lasted 70 days 16 hours. Last checked Oct 08, 2026 at 12:22 UTC.
How often does ShipMonk go down?
StatusBird recorded zero major or critical ShipMonk incidents in the last 90 days, at 100.00% availability and a A+ reliability grade. Minor degradation is excluded from that figure.
How long do ShipMonk outages usually last?
StatusBird measured no major or critical ShipMonk outages in the last 90 days. Counting every non-operational episode, including degraded performance, the average length was 4 minutes.
What is the chance ShipMonk has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any ShipMonk degradation in the next 24 hours at 2% (normal) and the chance of a major or critical outage at 1% (normal). It is scored every 10 minutes from four inputs: how often ShipMonk has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when ShipMonk goes down?
Confirm the outage is on ShipMonk's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a ShipMonk outage is on this page, under 'What to do when ShipMonk is down'.
How do I get notified when ShipMonk goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to ShipMonk's own status page at status.shipmonk.com.
What should I do when ShipMonk goes down? The full playbook is on this page.
Related services
ShipMonk guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/shipmonk, accessed October 08, 2026. See the methodology for how these numbers are measured.
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