Is Intercom down?
Updated Sep 12, 2026 04:48 UTC. StatusBird re-checks Intercom's status page every 2 minutes.
Intercom is currently operational as of Sep 12, 2026 04:48 UTC, with no outage reported on its official status page. StatusBird reads Intercom's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when Intercom goes down
Free email alert. No account required.
Intercom 30-day uptime
Based on checks every 2 minutes over the past 30 days.
Intercom's 90-day uptime of 100.00% is above the Marketing category average of 99.98% across the 10 services StatusBird monitors in that category.
Over the past 90 days StatusBird recorded 0 major or critical Intercom incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade. Full history: Intercom reliability report.
How do I get notified when Intercom has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and www.intercomstatus.com as of September 12, 2026.
- Free email alert on this page. The form above emails you when Intercom enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- Intercom's own status page. www.intercomstatus.com offers the subscription options on www.intercomstatus.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when Intercom confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About Intercom
Customer messaging and support platform. Intercom outages prevent live chat, automated messages, and support tickets from functioning on your storefront.
StatusBird monitors Intercom every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
Intercom recent incidents & outages
Intercom status FAQ
Is Intercom down right now?
No. As of Sep 12, 2026 04:48 UTC, Intercom is fully operational with no outages reported.
Is Intercom having an outage today?
Intercom has had 1 incident in the past 30 days. See the incident log above for exact dates and durations.
Why is Intercom not working?
If Intercom is not working for you, first check the status above to confirm whether it is a widespread outage or something specific to your account. If Intercom shows as operational but you are still having issues, the problem may be on your end. Try clearing your cache, checking your API keys, or contacting Intercom support.
How do I get notified when Intercom goes down?
Use the free email alert form on this page (no account), open a StatusBird account (free for 1 service with a next-day digest; Pro at $29/month checks every 2 minutes and alerts by SMS, email, Slack, Teams or Discord), or subscribe to Intercom's own status page.
What should I do when Intercom goes down?
When Intercom goes down, the first step is to confirm it is a widespread outage and not isolated to your account. Check this page for live status, notify your team, and if customer-facing features are affected, consider posting a status update to your customers while you wait for the service to recover. StatusBird will alert you automatically the moment Intercom comes back online.
How reliable is Intercom?
Intercom has maintained 99.99% uptime over the past 30 days based on StatusBird’s monitoring. That is excellent reliability.
Related services
Intercom guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/intercom, accessed September 12, 2026. See the methodology for how these numbers are measured.
Get alerted when Intercom goes down
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