What is Intercom's uptime?

Intercom's measured uptime over the last 90 days is 99.97%, counting major and critical outages, based on StatusBird checks every 2 minutes. The average incident lasted about 40 minutes.

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Is Intercom reliable?

Q: Is Intercom reliable?

Intercom earns an A+ reliability grade from StatusBird based on the last 90 days of independent monitoring at 2-minute intervals, with 99.97% uptime and 1 detected incident.

A+ StatusBird reliability grade
based on 90 days of monitoring

Data updated: July 28, 2026 · Methodology

99.97%

90-day uptime

Incidents (90 days)

40 min

Avg incident length

Jun 11, 2026

Last incident

Over the last 90 days, StatusBird's independent monitoring detected 1 incident affecting Intercom, with a typical disruption lasting about 40 minutes. If your store depends on Intercom, each of those windows is time when customers may have hit errors before you heard about it.

Live status: is Intercom down right now? Embed this status on your site

Intercom guides

Is Intercom reliable? Uptime data and outage history
What to do when Intercom goes down: a store owner's playbook

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