Is ActiveCampaign down?
Updated Oct 08, 2026 16:38 UTC. StatusBird re-checks ActiveCampaign's status page every 2 minutes.
- Current state
- Degraded
- Changed
- Oct 08, 2026 14:08 UTC
- Held for
- 2 hours 30 minutes
ActiveCampaign is currently reporting degraded performance as of Oct 08, 2026 16:38 UTC; some users may see slow responses or partial failures. StatusBird reads ActiveCampaign's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when ActiveCampaign goes down
Free email alert. No account required.
ActiveCampaign uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 4 major or critical ActiveCampaign incidents totalling 158 minutes of downtime, for 99.88% availability and a B+ reliability grade, across 64,605 independent checks. Full history: ActiveCampaign reliability report.
ActiveCampaign's 90-day uptime of 99.88% is below the Marketing category average of 99.99% across the 10 services StatusBird monitors in that category.
ActiveCampaign risk in the next 24 hours
StatusBird's stack risk model puts the chance of any ActiveCampaign degradation in the next 24 hours at 35% (high) and the chance of a major or critical outage at 25% (high). It is scored every 10 minutes from four inputs: how often ActiveCampaign has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- 13 degraded-or-worse episodes in the last 180 days
- 4 major outages in the last 180 days
- currently degraded; about a quarter of degradations become major within 6 hours
Scored Oct 08, 2026 16:36 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when ActiveCampaign has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.activecampaign.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when ActiveCampaign enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- ActiveCampaign's own status page. status.activecampaign.com offers the subscription options on status.activecampaign.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when ActiveCampaign confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About ActiveCampaign
Marketing automation and CRM platform. ActiveCampaign downtime interrupts automated email sequences and customer engagement workflows.
StatusBird monitors ActiveCampaign every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
ActiveCampaign last five incidents
Every non-operational episode StatusBird measured in the last 90 days, newest first, labelled by the worst status reached. The availability figures above count major and critical outages only.
| Started (UTC) | Ended (UTC) | Duration | Worst status |
|---|---|---|---|
| Oct 08, 2026 14:08 | Ongoing | 2 hours 30 minutes so far | degraded |
| Sep 28, 2026 15:07 | Sep 28, 2026 18:57 | 3 hours 50 minutes | major |
| Sep 14, 2026 21:30 | Sep 14, 2026 21:56 | 26 minutes | degraded |
| Aug 03, 2026 19:34 | Aug 31, 2026 14:05 | 27 days 18 hours | major |
| Jul 30, 2026 22:26 | Jul 30, 2026 23:18 | 52 minutes | degraded |
7 episodes in total over the last 90 days, 3 of them major or critical.
What to do when ActiveCampaign is down
When ActiveCampaign goes down, do three things first: confirm the outage is on their side, protect whatever the outage is breaking in your store, and tell affected customers before they find out the hard way. This playbook walks through each step for ActiveCampaign specifically.
How do I confirm ActiveCampaign is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live ActiveCampaign status page, which is based on independent checks every 2 minutes. Second, ActiveCampaign's own status page at status.activecampaign.com. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a ActiveCampaign outage look like?
- Abandoned cart and welcome emails stop arriving for test orders
- The ActiveCampaign dashboard will not load or logs you out
- Scheduled campaigns stuck in a sending or queued state
- New Shopify or WooCommerce contacts and orders not appearing in ActiveCampaign
- Embedded signup forms error out or fail to record submissions
What breaks in your store
When ActiveCampaign is down, automated email and SMS flows stop firing, so abandoned cart reminders, order follow-ups, and welcome sequences do not go out. Scheduled campaign sends can be delayed or fail entirely, and the store integration stops syncing new contacts, orders, and site tracking events. Signup forms hosted or powered by ActiveCampaign may fail to submit, silently losing new subscribers. Your storefront and checkout keep working, but revenue from lifecycle marketing pauses and some triggered flows may skip contacts whose trigger events occurred during the outage.
For context, StatusBird's independent monitoring recorded 3 major ActiveCampaign incidents in the last 90 days, with an average duration of 1 hour 7 minutes. Details are on the ActiveCampaign reliability page.
What to do during the outage
- Check status.activecampaign.com to confirm whether the issue is platform-wide or specific to your account.
- Pause any time-sensitive campaign sends so they do not go out late or duplicated when service recovers.
- Capture new email signups in a backup form tool or a simple spreadsheet until the API recovers.
- Note the outage window so you can manually re-trigger or send catch-up emails to contacts who missed automated flows.
- Send any urgent one-off announcement through a secondary channel such as your transactional email provider or SMS platform.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
Does an ActiveCampaign outage affect my checkout?
No. ActiveCampaign runs alongside your store, not inside the checkout path, so customers can still browse and buy normally. What stops is your marketing layer: automated flows, campaign sends, and contact syncing.
Will my abandoned cart emails send after ActiveCampaign comes back?
Queued sends usually resume after recovery, but automations triggered by events that happened during the outage may be missed if the sync events never arrived. After service is restored, check your automation reports for the outage window and consider a manual catch-up send to affected contacts.
After the outage
Once ActiveCampaign recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid ActiveCampaign plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks ActiveCampaign's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the ActiveCampaign reliability page and current status on the ActiveCampaign status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live ActiveCampaign status it applies to.
ActiveCampaign status FAQ
Is ActiveCampaign down right now?
Yes. ActiveCampaign is reporting a degraded state in StatusBird's independent monitoring. That state began Oct 08, 2026 at 14:08 UTC and has lasted 2 hours 30 minutes. Last checked Oct 08, 2026 at 16:38 UTC.
How often does ActiveCampaign go down?
StatusBird recorded 4 major or critical ActiveCampaign incidents in the last 90 days, totalling 158 minutes of downtime. That is 99.88% availability and a B+ reliability grade.
How long do ActiveCampaign outages usually last?
Across the major and critical ActiveCampaign incidents StatusBird measured in the last 90 days, the average length was 9 days 7 hours. Counting every non-operational episode, including degraded performance, the average was 5 days 12 hours.
What is the chance ActiveCampaign has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any ActiveCampaign degradation in the next 24 hours at 35% (high) and the chance of a major or critical outage at 25% (high). It is scored every 10 minutes from four inputs: how often ActiveCampaign has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when ActiveCampaign goes down?
Confirm the outage is on ActiveCampaign's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a ActiveCampaign outage is on this page, under 'What to do when ActiveCampaign is down'.
How do I get notified when ActiveCampaign goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to ActiveCampaign's own status page at status.activecampaign.com.
What should I do when ActiveCampaign goes down? The full playbook is on this page.
Related services
ActiveCampaign guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/activecampaign, accessed October 08, 2026. See the methodology for how these numbers are measured.
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