Is Yotpo down?
Updated Oct 08, 2026 15:42 UTC. StatusBird re-checks Yotpo's status page every 2 minutes.
- Current state
- Operational
- Changed
- Sep 24, 2026 09:10 UTC
- Held for
- 14 days 6 hours
Yotpo is currently operational as of Oct 08, 2026 15:42 UTC, with no outage reported on its official status page. StatusBird reads Yotpo's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when Yotpo goes down
Free email alert. No account required.
Yotpo uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 0 major or critical Yotpo incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade, across 64,236 independent checks. Full history: Yotpo reliability report.
Yotpo's 90-day uptime of 100.00% is in line with the Reviews category average of 100.00% across the 5 services StatusBird monitors in that category.
Yotpo risk in the next 24 hours
StatusBird's stack risk model puts the chance of any Yotpo degradation in the next 24 hours at 10% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often Yotpo has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- 19 degraded-or-worse episodes in the last 180 days
- no major outages in the last 180 days
Scored Oct 08, 2026 15:36 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when Yotpo has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.yotpo.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when Yotpo enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- Yotpo's own status page. status.yotpo.com offers the subscription options on status.yotpo.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when Yotpo confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About Yotpo
Reviews, loyalty, and SMS marketing platform for e-commerce. Yotpo outages affect review collection, display widgets, and customer loyalty programs.
StatusBird monitors Yotpo every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
Yotpo last five incidents
Every non-operational episode StatusBird measured in the last 90 days, newest first, labelled by the worst status reached. The availability figures above count major and critical outages only.
| Started (UTC) | Ended (UTC) | Duration | Worst status |
|---|---|---|---|
| Sep 24, 2026 09:06 | Sep 24, 2026 09:10 | 4 minutes | degraded |
| Sep 22, 2026 01:18 | Sep 22, 2026 01:20 | 2 minutes | degraded |
| Jul 29, 2026 20:14 | Jul 29, 2026 20:24 | 10 minutes | degraded |
| Jul 10, 2026 17:32 | Jul 10, 2026 18:34 | 1 hour 2 minutes | degraded |
4 episodes in total over the last 90 days, 0 of them major or critical.
What to do when Yotpo is down
A Yotpo outage is not something you can fix, but how you respond in the first 15 minutes decides how much it costs you. This guide covers confirming the outage, limiting the damage, and keeping customers informed.
How do I confirm Yotpo is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live Yotpo status page, which is based on independent checks every 2 minutes. Second, Yotpo's own status page at status.yotpo.com. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a Yotpo outage look like?
- Review widgets and star ratings blank or stuck loading on product pages
- Loyalty widget not displaying points or rewards redemption failing
- Yotpo admin dashboard unreachable or erroring
- Review request emails or SMS sends delayed or not going out
- Yotpo API errors in any custom integration pulling reviews
What breaks in your store
When Yotpo goes down, review widgets and star ratings on product pages can fail to load, stripping social proof from the pages where buying decisions happen. Loyalty widgets may not show point balances or let customers redeem rewards, and redemption-based discount codes may fail at checkout. Review request emails and SMS campaigns can be delayed, and the Yotpo admin becomes unavailable for moderating reviews or managing campaigns. Rich snippet star ratings in Google results are generally unaffected short-term since they are crawled, not live.
For context, Yotpo has had no major incidents in the last 90 days of StatusBird's independent monitoring (100.0% availability), so a real outage is unusual. That makes it easy to mistake one for a problem on your end, which is why confirming first matters.
What to do during the outage
- Verify failing widgets collapse gracefully instead of breaking your product page layout.
- Honor loyalty redemptions manually with a standard discount code if customers ask.
- Delay planned SMS or email campaigns rather than sending into a degraded system.
- Moderate and respond to reviews after recovery; nothing requires real-time action.
- Cache or hard-code your aggregate star rating in the template if outage-proof display matters to you.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
Are my collected reviews gone if the Yotpo widget stops showing them?
No. Reviews live in Yotpo's database and the widget simply cannot fetch them during the outage. They reappear automatically when service is restored, with no re-import needed on your side.
Will an outage affect my star ratings in Google search results?
Not immediately. Google shows review snippets from structured data it previously crawled, so short outages do not change search listings. Only a long-lasting failure that leaves rating markup missing across many crawls could eventually affect them.
After the outage
Once Yotpo recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid Yotpo plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks Yotpo's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the Yotpo reliability page and current status on the Yotpo status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live Yotpo status it applies to.
Yotpo status FAQ
Is Yotpo down right now?
No. Yotpo is operational in StatusBird's independent monitoring. That state began Sep 24, 2026 at 09:10 UTC and has lasted 14 days 6 hours. Last checked Oct 08, 2026 at 15:42 UTC.
How often does Yotpo go down?
StatusBird recorded zero major or critical Yotpo incidents in the last 90 days, at 100.00% availability and a A+ reliability grade. Minor degradation is excluded from that figure.
How long do Yotpo outages usually last?
StatusBird measured no major or critical Yotpo outages in the last 90 days. Counting every non-operational episode, including degraded performance, the average length was 20 minutes.
What is the chance Yotpo has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any Yotpo degradation in the next 24 hours at 10% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often Yotpo has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when Yotpo goes down?
Confirm the outage is on Yotpo's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a Yotpo outage is on this page, under 'What to do when Yotpo is down'.
How do I get notified when Yotpo goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to Yotpo's own status page at status.yotpo.com.
What should I do when Yotpo goes down? The full playbook is on this page.
Related services
Monitor Yotpo as part of a collection
Yotpo guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/yotpo, accessed October 08, 2026. See the methodology for how these numbers are measured.
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