Is Klarna down?
Updated Oct 08, 2026 10:30 UTC. StatusBird re-checks Klarna's status page every 2 minutes.
- Current state
- Operational
- Changed
- Sep 18, 2026 07:15 UTC
- Held for
- 20 days 3 hours
Klarna is currently operational as of Oct 08, 2026 10:30 UTC, with no outage reported on its official status page. StatusBird reads Klarna's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when Klarna goes down
Free email alert. No account required.
Klarna uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 0 major or critical Klarna incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade, across 64,639 independent checks. Full history: Klarna reliability report.
Klarna's 90-day uptime of 100.00% is above the Payments category average of 99.88% across the 11 services StatusBird monitors in that category.
Klarna risk in the next 24 hours
StatusBird's stack risk model puts the chance of any Klarna degradation in the next 24 hours at 9% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often Klarna has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- 17 degraded-or-worse episodes in the last 180 days
- no major outages in the last 180 days
Scored Oct 08, 2026 10:26 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when Klarna has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.klarna.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when Klarna enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- Klarna's own status page. status.klarna.com offers the subscription options on status.klarna.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when Klarna confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About Klarna
Buy now, pay later provider used by thousands of online stores. Klarna disruptions reduce checkout options and can lead to abandoned carts from budget-conscious shoppers.
StatusBird monitors Klarna every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
Klarna last five incidents
Every non-operational episode StatusBird measured in the last 90 days, newest first, labelled by the worst status reached. The availability figures above count major and critical outages only.
| Started (UTC) | Ended (UTC) | Duration | Worst status |
|---|---|---|---|
| Sep 18, 2026 00:45 | Sep 18, 2026 07:15 | 6 hours 30 minutes | degraded |
| Sep 03, 2026 15:23 | Sep 03, 2026 20:11 | 4 hours 48 minutes | degraded |
| Sep 03, 2026 15:01 | Sep 03, 2026 15:19 | 18 minutes | degraded |
| Sep 02, 2026 15:50 | Sep 03, 2026 14:09 | 22 hours 18 minutes | degraded |
| Aug 31, 2026 20:37 | Aug 31, 2026 20:39 | 2 minutes | degraded |
10 episodes in total over the last 90 days, 0 of them major or critical.
What to do when Klarna is down
First, confirm it is actually Klarna and not your store. Then contain the damage and communicate. Here is exactly how to do that during a Klarna outage, plus what usually breaks and how long incidents tend to last.
How do I confirm Klarna is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live Klarna status page, which is based on independent checks every 2 minutes. Second, Klarna's own status page at status.klarna.com. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a Klarna outage look like?
- Checkout fails or hangs specifically when Klarna is the selected payment method
- Klarna authorization popup or redirect not loading
- Klarna installment messaging missing from product pages
- Refunds and captures through Klarna failing in the order admin
- Spike in abandoned checkouts while other payment methods still work
What breaks in your store
When Klarna is down, customers who select it at checkout hit errors or endless loading during the Klarna authorization flow, and their purchase fails unless they switch payment methods. Stores where a large share of customers pay with Klarna see an immediate drop in completed checkouts. On-site messaging widgets showing installment pricing may also fail to render, and order management calls like captures and refunds against the Klarna API error out.
For context, Klarna has had no major incidents in the last 90 days of StatusBird's independent monitoring (100.0% availability), so a real outage is unusual. That makes it easy to mistake one for a problem on your end, which is why confirming first matters.
What to do during the outage
- Verify other payment methods like cards and PayPal still complete, since a Klarna outage usually leaves the rest of checkout healthy.
- Add a checkout notice suggesting customers use another payment method temporarily.
- Temporarily hide or deprioritize Klarna at checkout if your platform allows it, and restore it after recovery.
- Queue Klarna refunds and captures to retry once the API recovers instead of retrying immediately.
- Email customers who abandoned checkout during the outage with a recovery link once Klarna is back.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
Are customers charged when their Klarna checkout fails during an outage?
Generally no. If Klarna's authorization never completed, no purchase agreement was created and there is no charge. If a customer believes they were charged for a failed order, check for an authorized Klarna order on your side; genuine mismatches should be resolved through Klarna merchant support once service recovers.
Should I disable Klarna at checkout during an outage?
If the failing option is confusing customers or causing repeated failed attempts, temporarily hiding it can save conversions by pushing shoppers to working payment methods. Just remember to re-enable it promptly, since BNPL availability itself drives conversion for many stores.
After the outage
Once Klarna recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid Klarna plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks Klarna's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the Klarna reliability page and current status on the Klarna status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live Klarna status it applies to.
Klarna status FAQ
Is Klarna down right now?
No. Klarna is operational in StatusBird's independent monitoring. That state began Sep 18, 2026 at 07:15 UTC and has lasted 20 days 3 hours. Last checked Oct 08, 2026 at 10:30 UTC.
How often does Klarna go down?
StatusBird recorded zero major or critical Klarna incidents in the last 90 days, at 100.00% availability and a A+ reliability grade. Minor degradation is excluded from that figure.
How long do Klarna outages usually last?
StatusBird measured no major or critical Klarna outages in the last 90 days. Counting every non-operational episode, including degraded performance, the average length was 2 days 3 hours.
What is the chance Klarna has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any Klarna degradation in the next 24 hours at 9% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often Klarna has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when Klarna goes down?
Confirm the outage is on Klarna's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a Klarna outage is on this page, under 'What to do when Klarna is down'.
How do I get notified when Klarna goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to Klarna's own status page at status.klarna.com.
What should I do when Klarna goes down? The full playbook is on this page.
Related services
Klarna guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/klarna, accessed October 08, 2026. See the methodology for how these numbers are measured.
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