Is Bold Subscriptions down?
Updated Oct 08, 2026 12:18 UTC. StatusBird re-checks Bold Subscriptions's status page every 2 minutes.
- Current state
- Operational
- Changed
- Aug 13, 2026 12:26 UTC
- Held for
- 55 days 23 hours
Bold Subscriptions is currently operational as of Oct 08, 2026 12:18 UTC, with no outage reported on its official status page. StatusBird reads Bold Subscriptions's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when Bold Subscriptions goes down
Free email alert. No account required.
Bold Subscriptions uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 0 major or critical Bold Subscriptions incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade, across 64,652 independent checks. Full history: Bold Subscriptions reliability report.
Bold Subscriptions's 90-day uptime of 100.00% is above the Subscriptions category average of 99.99% across the 4 services StatusBird monitors in that category.
Bold Subscriptions risk in the next 24 hours
StatusBird's stack risk model puts the chance of any Bold Subscriptions degradation in the next 24 hours at 2% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often Bold Subscriptions has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- 1 degraded-or-worse episodes in the last 180 days
- no major outages in the last 180 days
Scored Oct 08, 2026 12:16 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when Bold Subscriptions has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.boldcommerce.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when Bold Subscriptions enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- Bold Subscriptions's own status page. status.boldcommerce.com offers the subscription options on status.boldcommerce.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when Bold Subscriptions confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About Bold Subscriptions
Subscription app for Shopify stores. Bold Subscriptions outages interrupt recurring orders and prevent customers from managing their subscriptions.
StatusBird monitors Bold Subscriptions every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
Bold Subscriptions last five incidents
Every non-operational episode StatusBird measured in the last 90 days, newest first, labelled by the worst status reached. The availability figures above count major and critical outages only.
| Started (UTC) | Ended (UTC) | Duration | Worst status |
|---|---|---|---|
| Aug 13, 2026 12:12 | Aug 13, 2026 12:26 | 14 minutes | degraded |
1 episode in total over the last 90 days, 0 of them major or critical.
What to do when Bold Subscriptions is down
First, confirm it is actually Bold Subscriptions and not your store. Then contain the damage and communicate. Here is exactly how to do that during a Bold Subscriptions outage, plus what usually breaks and how long incidents tend to last.
How do I confirm Bold Subscriptions is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live Bold Subscriptions status page, which is based on independent checks every 2 minutes. Second, Bold Subscriptions's own status page at status.boldcommerce.com. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a Bold Subscriptions outage look like?
- Subscribe-and-save option missing or broken on product pages
- Customers unable to log in to the subscription management portal
- Recurring orders not generating on their expected schedule
- Support tickets from subscribers trying to skip or cancel
- Bold Subscriptions admin dashboard failing to load
What breaks in your store
When Bold Subscriptions is down, the subscription option can disappear from product pages, so new subscribers cannot sign up and only one-time purchase remains available. Existing subscribers lose access to the customer portal, so they cannot skip, pause, or update payment methods, which drives support tickets. Recurring billing runs scheduled during the outage may be delayed, and the resulting subscription orders arrive late in your store. One-time purchases and the rest of your checkout continue working normally.
For context, Bold Subscriptions has had no major incidents in the last 90 days of StatusBird's independent monitoring (100.0% availability), so a real outage is unusual. That makes it easy to mistake one for a problem on your end, which is why confirming first matters.
What to do during the outage
- Check status.boldcommerce.com to confirm the outage before troubleshooting your theme integration.
- Handle subscriber requests (skip, pause, cancel) manually via support tickets and apply them in the admin once it is back.
- Post a notice on the account or FAQ page that subscription management is temporarily unavailable.
- Reassure subscribers that delayed renewal charges will process once service recovers and no duplicate charges should occur.
- After recovery, verify the billing queue caught up, check for skipped or duplicated renewal orders, and reconcile against payment records.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
Will my subscribers get charged twice because of the outage?
Delayed billing runs normally process once, just late, rather than duplicating. Even so, after recovery you should scan renewal orders and your payment gateway from the outage window for duplicates, and proactively refund any you find before customers notice.
Can customers still buy from my store while Bold Subscriptions is down?
Yes. One-time purchases go through your platform's normal checkout and are unaffected. What breaks is the subscription-specific layer: new subscription signups, the subscriber portal, and possibly the timing of recurring billing runs.
After the outage
Once Bold Subscriptions recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid Bold Subscriptions plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks Bold Subscriptions's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the Bold Subscriptions reliability page and current status on the Bold Subscriptions status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live Bold Subscriptions status it applies to.
Bold Subscriptions status FAQ
Is Bold Subscriptions down right now?
No. Bold Subscriptions is operational in StatusBird's independent monitoring. That state began Aug 13, 2026 at 12:26 UTC and has lasted 55 days 23 hours. Last checked Oct 08, 2026 at 12:18 UTC.
How often does Bold Subscriptions go down?
StatusBird recorded zero major or critical Bold Subscriptions incidents in the last 90 days, at 100.00% availability and a A+ reliability grade. Minor degradation is excluded from that figure.
How long do Bold Subscriptions outages usually last?
StatusBird measured no major or critical Bold Subscriptions outages in the last 90 days. Counting every non-operational episode, including degraded performance, the average length was 14 minutes.
What is the chance Bold Subscriptions has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any Bold Subscriptions degradation in the next 24 hours at 2% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often Bold Subscriptions has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when Bold Subscriptions goes down?
Confirm the outage is on Bold Subscriptions's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a Bold Subscriptions outage is on this page, under 'What to do when Bold Subscriptions is down'.
How do I get notified when Bold Subscriptions goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to Bold Subscriptions's own status page at status.boldcommerce.com.
What should I do when Bold Subscriptions goes down? The full playbook is on this page.
Related services
Bold Subscriptions guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/bold-subscriptions, accessed October 08, 2026. See the methodology for how these numbers are measured.
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