Is Recharge down?
Updated Oct 08, 2026 15:40 UTC. StatusBird re-checks Recharge's status page every 2 minutes.
- Current state
- Operational
- Changed
- Oct 08, 2026 15:36 UTC
- Held for
- 6 minutes
Recharge is currently operational as of Oct 08, 2026 15:40 UTC, with no outage reported on its official status page. StatusBird reads Recharge's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when Recharge goes down
Free email alert. No account required.
Recharge uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 1 major or critical Recharge incident totalling 46 minutes of downtime, for 99.96% availability and a A+ reliability grade, across 64,478 independent checks. Full history: Recharge reliability report.
Recharge's 90-day uptime of 99.96% is below the Subscriptions category average of 99.99% across the 4 services StatusBird monitors in that category.
Recharge risk in the next 24 hours
StatusBird's stack risk model puts the chance of any Recharge degradation in the next 24 hours at 63% (high) and the chance of a major or critical outage at 45% (high). It is scored every 10 minutes from four inputs: how often Recharge has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- 28 degraded-or-worse episodes in the last 180 days
- 1 major outage in the last 180 days
- currently degraded; about a quarter of degradations become major within 6 hours
- runs on cloudflare, which is in a major incident now; downstream services misbehave about twice as often in the following hour
Scored Oct 08, 2026 15:36 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when Recharge has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.getrecharge.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when Recharge enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- Recharge's own status page. status.getrecharge.com offers the subscription options on status.getrecharge.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when Recharge confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About Recharge
Subscription billing platform for Shopify and BigCommerce stores. Recharge outages interrupt recurring billing, customer portals, and subscription management.
StatusBird monitors Recharge every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
Recharge last five incidents
Every non-operational episode StatusBird measured in the last 90 days, newest first, labelled by the worst status reached. The availability figures above count major and critical outages only.
| Started (UTC) | Ended (UTC) | Duration | Worst status |
|---|---|---|---|
| Oct 08, 2026 14:52 | Oct 08, 2026 15:36 | 44 minutes | degraded |
| Sep 28, 2026 14:02 | Sep 28, 2026 15:59 | 1 hour 57 minutes | degraded |
| Sep 25, 2026 18:09 | Sep 25, 2026 20:39 | 2 hours 30 minutes | degraded |
| Sep 18, 2026 18:47 | Sep 18, 2026 21:44 | 2 hours 57 minutes | degraded |
| Sep 18, 2026 13:41 | Sep 18, 2026 14:03 | 22 minutes | degraded |
15 episodes in total over the last 90 days, 1 of them major or critical.
What to do when Recharge is down
ReCharge powers subscription billing for tens of thousands of Shopify stores. For stores with a subscription product, whether it's a monthly box, a consumable on auto-replenishment, or a membership, ReCharge isn't an optional add-on. It's the core of your recurring revenue model.
When ReCharge has an outage, the impact depends heavily on timing. A platform issue during your scheduled renewal processing window is far more damaging than one in the middle of a quiet afternoon.
Step 1: Confirm it's ReCharge, not your Stripe integration
Check status.rechargepayments.com. ReCharge's status page breaks down issues by component: the Checkout widget, the Customer Portal, the API, and Webhook delivery.
Signs of a ReCharge outage:
- Subscription checkout widget not loading or throwing errors
- Customers unable to access the Customer Portal to manage their subscriptions
- Renewal charges failing across multiple customers simultaneously
- Webhooks not firing to Klaviyo or your fulfillment system after renewals
- ReCharge admin dashboard loading errors or missing subscription data
Note: ReCharge uses Stripe as its payment processor. If Stripe is also experiencing issues, the combined effect can be harder to diagnose, check both status pages.
Step 2: Determine whether active renewal processing is affected
ReCharge processes subscription renewals in batches throughout the day. If the outage coincides with your renewal processing window (visible in your ReCharge admin), renewals may fail silently, no charge, no fulfillment trigger, no customer notification.
In your ReCharge admin, check:
- Orders section for any "failed" renewal attempts during the outage window
- Whether failed renewals will be automatically retried or need manual intervention
- Whether webhooks for completed renewals were delivered to your downstream systems
Step 3: Pause subscription-specific ads if the checkout is broken
If the ReCharge checkout widget is non-functional and you're running ads promoting your subscription product, pause them. Sending paid traffic to a broken subscription checkout wastes spend and creates frustrated potential customers.
Your regular (non-subscription) product checkout on Shopify may still work normally, only the ReCharge-powered subscription checkout is affected.
Step 4: Check your Klaviyo and fulfillment triggers
ReCharge typically triggers email flows and fulfillment orders via webhooks. During an outage, those webhooks may fail to deliver even for renewals that did succeed. After recovery, check:
- Whether renewal confirmation emails went out via Klaviyo for charges processed during the outage
- Whether fulfillment orders were created in ShipStation or your 3PL for subscription renewals
- Manually trigger any missing fulfillment orders for renewals that didn't generate a shipment
Step 5: Communicate with affected subscribers if renewals failed
If customer renewals failed during the outage and ReCharge's retry logic doesn't catch them within 24-48 hours, reach out proactively. Subscribers whose renewal failed may not know, and may be expecting a shipment that won't arrive. A short email explaining the technical issue and confirming their next renewal date is far better than a complaint about a missing order two weeks later.
How to get alerted when ReCharge goes down
ReCharge doesn't push notifications to merchants when their platform has an incident. You find out from a subscriber's complaint, a missing renewal, or a fulfillment gap.
StatusBird monitors ReCharge every 2 minutes and sends you an SMS when any status change is detected, so you know about a checkout or billing issue before it affects your renewal batch. Start monitoring free.
ReCharge outage checklist
- Confirm on status.rechargepayments.com (and status.stripe.com if billing is affected)
- Check whether the outage overlaps with your renewal processing window
- Pause subscription-specific ads if checkout is broken
- After recovery, audit failed renewals and missing webhooks
- Manually trigger missing fulfillment orders for renewals that succeeded without webhook delivery
- Contact subscribers whose renewals failed and won't auto-retry
The playbook above follows the same structure Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is happening, contain the damage, and communicate clearly while the incident is still running.
This playbook was published separately until September 2026. It now lives here, alongside the live Recharge status it applies to.
Recharge status FAQ
Is Recharge down right now?
No. Recharge is operational in StatusBird's independent monitoring. That state began Oct 08, 2026 at 15:36 UTC and has lasted 6 minutes. Last checked Oct 08, 2026 at 15:40 UTC.
How often does Recharge go down?
StatusBird recorded 1 major or critical Recharge incident in the last 90 days, totalling 46 minutes of downtime. That is 99.96% availability and a A+ reliability grade.
How long do Recharge outages usually last?
Across the major and critical Recharge incidents StatusBird measured in the last 90 days, the average length was 46 minutes. Counting every non-operational episode, including degraded performance, the average was 2 hours 2 minutes.
What is the chance Recharge has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any Recharge degradation in the next 24 hours at 63% (high) and the chance of a major or critical outage at 45% (high). It is scored every 10 minutes from four inputs: how often Recharge has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when Recharge goes down?
Confirm the outage is on Recharge's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a Recharge outage is on this page, under 'What to do when Recharge is down'.
How do I get notified when Recharge goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to Recharge's own status page at status.getrecharge.com.
What should I do when Recharge goes down? The full playbook is on this page.
Related services
Monitor Recharge as part of a collection
Recharge guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/recharge, accessed October 08, 2026. See the methodology for how these numbers are measured.
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