Is Omnisend down?
Updated Oct 08, 2026 11:38 UTC. StatusBird re-checks Omnisend's status page every 2 minutes.
- Current state
- Operational
- Changed
- Jul 10, 2026 11:40 UTC
- Held for
- 89 days 23 hours
Omnisend is currently operational as of Oct 08, 2026 11:38 UTC, with no outage reported on its official status page. StatusBird reads Omnisend's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when Omnisend goes down
Free email alert. No account required.
Omnisend uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 0 major or critical Omnisend incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade, across 64,213 independent checks. Full history: Omnisend reliability report.
Omnisend's 90-day uptime of 100.00% is above the Marketing category average of 99.99% across the 10 services StatusBird monitors in that category.
Omnisend risk in the next 24 hours
StatusBird's stack risk model puts the chance of any Omnisend degradation in the next 24 hours at 3% (normal) and the chance of a major or critical outage at 1% (normal). It is scored every 10 minutes from four inputs: how often Omnisend has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- 6 degraded-or-worse episodes in the last 180 days
- 2 major outages in the last 180 days
Scored Oct 08, 2026 11:36 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when Omnisend has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.omnisend.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when Omnisend enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- Omnisend's own status page. status.omnisend.com offers the subscription options on status.omnisend.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when Omnisend confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About Omnisend
Email and SMS marketing automation for e-commerce. Omnisend outages interrupt automated campaigns and customer journeys at critical points in the buying cycle.
StatusBird monitors Omnisend every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
Omnisend last five incidents
StatusBird recorded zero non-operational Omnisend readings in the last 90 days, across 64,213 checks every 2 minutes.
What to do when Omnisend is down
First, confirm it is actually Omnisend and not your store. Then contain the damage and communicate. Here is exactly how to do that during a Omnisend outage, plus what usually breaks and how long incidents tend to last.
How do I confirm Omnisend is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live Omnisend status page, which is based on independent checks every 2 minutes. Second, Omnisend's own status page at status.omnisend.com. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a Omnisend outage look like?
- The Omnisend dashboard is unreachable or shows loading errors
- A scheduled campaign shows as stuck in sending or never leaves draft
- Abandoned cart and welcome flow sends stop appearing in reports
- Signup popups and forms stop rendering on the storefront
- New store orders and contacts stop syncing into Omnisend
What breaks in your store
When Omnisend goes down, scheduled campaigns may not send and automation flows stall, so abandoned cart emails and texts that normally recover revenue quietly stop firing. Signup popups and embedded forms served by Omnisend scripts can fail to appear, so list growth pauses. Order and contact syncing from the store can also fall behind, which means segments and triggers work from stale data once sending resumes. Your storefront and checkout are unaffected.
For context, Omnisend has had no major incidents in the last 90 days of StatusBird's independent monitoring (100.0% availability), so a real outage is unusual. That makes it easy to mistake one for a problem on your end, which is why confirming first matters.
What to do during the outage
- Check status.omnisend.com to confirm the outage and its scope before rescheduling anything.
- Delay time-sensitive campaign sends rather than retrying repeatedly, which can cause duplicate sends after recovery.
- Watch for duplicate emails once service resumes and pause flows briefly if customers report doubles.
- Export any urgent one-off announcement and send it through a backup channel like your transactional email provider.
- Verify after recovery that automation flows re-enter contacts correctly and that order sync has caught up.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
My abandoned cart emails stopped sending. Am I losing that revenue permanently?
Partially. Carts abandoned during the outage may miss their trigger window, and Omnisend does not always retroactively fire missed automation sends. Once service resumes, consider a one-off campaign to recent non-purchasers to recapture some of that revenue.
I scheduled a big promo email and Omnisend went down. Will it send twice when it recovers?
Usually queued campaigns send once after recovery, but duplicates can happen if you manually retried the send. Do not re-click send during the outage; instead wait for the status page to clear, then check the campaign's sent count against your list size before taking further action.
After the outage
Once Omnisend recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid Omnisend plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks Omnisend's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the Omnisend reliability page and current status on the Omnisend status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live Omnisend status it applies to.
Omnisend status FAQ
Is Omnisend down right now?
No. Omnisend is operational in StatusBird's independent monitoring. That state began Jul 10, 2026 at 11:40 UTC and has lasted 89 days 23 hours. Last checked Oct 08, 2026 at 11:38 UTC.
How often does Omnisend go down?
StatusBird recorded zero major or critical Omnisend incidents in the last 90 days, at 100.00% availability and a A+ reliability grade. Minor degradation is excluded from that figure.
What is the chance Omnisend has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any Omnisend degradation in the next 24 hours at 3% (normal) and the chance of a major or critical outage at 1% (normal). It is scored every 10 minutes from four inputs: how often Omnisend has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when Omnisend goes down?
Confirm the outage is on Omnisend's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a Omnisend outage is on this page, under 'What to do when Omnisend is down'.
How do I get notified when Omnisend goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to Omnisend's own status page at status.omnisend.com.
What should I do when Omnisend goes down? The full playbook is on this page.
Related services
Monitor Omnisend as part of a collection
Omnisend guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/omnisend, accessed October 08, 2026. See the methodology for how these numbers are measured.
Get alerted when Omnisend goes down
StatusBird monitors Omnisend and 83 other services your store depends on. Alerts by SMS, email, Slack, Teams or Discord on Pro.
Get started free