In the last 90 days, ShipStation had 1 major incident totaling 2 hours 46 minutes of downtime, per StatusBird's independent 2-minute monitoring. That works out to 99.87% availability and a B+ reliability grade.
Short-term numbers only tell part of the story, so below is the full data, how ShipStation compares to its category, and how to track future incidents without watching a status page all day.
ShipStation outage history: the last 90 days
| Metric (90 days, as of July 2026) | Value |
|---|---|
| Availability | 99.87% |
| Reliability grade | B+ |
| Major incidents | 1 |
| Total major-outage downtime | 2 hours 46 minutes |
| Average incident duration | 2 hours 46 minutes |
| Most recent major incident | June 30, 2026 |
| Checks in window | 61,567 |
Among the 11 shipping and logistics services StatusBird monitors, ShipStation ranks number 9 for 90-day availability. See the full ranking of shipping and logistics tools by reliability.
Does a ShipStation outage affect your store?
When ShipStation goes down, label printing stops, which halts the shipping step of fulfillment across every connected sales channel at once. Orders stop importing from your stores, batch workflows and automation rules do not run, and tracking numbers stop writing back to marketplaces, which can threaten marketplace shipping-time metrics. For warehouses built around ShipStation batches, the whole outbound operation stalls until it recovers or staff fall back to manual carrier tools.
How can I track ShipStation outages?
Three ways, from slowest to fastest. ShipStation's official status page at status.shipstation.com is authoritative but often acknowledges incidents late. StatusBird's live ShipStation status page reflects independent checks every 2 minutes. Fastest is an alert: StatusBird sends SMS, email, or Slack notifications the moment ShipStation's status changes, so you find out before customer emails do.
Frequently asked questions
Will I miss my Amazon or eBay shipping deadlines because ShipStation is down?
Not necessarily. Marketplaces measure whether you shipped and uploaded tracking on time, not which tool you used. Buy labels directly from the carrier for at-risk orders and paste the tracking numbers into Seller Central or eBay manually so your late shipment rate is protected.
What happens to orders that came in while ShipStation was down?
They stay safely in your stores and marketplaces and import into ShipStation on the next successful sync after recovery. If some orders do not appear, trigger a manual store refresh in ShipStation for each channel and they should pull in.
How this data is measured
StatusBird checks ShipStation's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the ShipStation reliability page and current status on the ShipStation status page, or browse all 84 service grades.
Know before your customers do
StatusBird monitors ShipStation and 83 other services online stores depend on, plus your own storefront, every 2 minutes. When something goes down you get an SMS, email, or Slack alert with plain-English context, usually before the official status page catches up. Start monitoring free, no card required for the free plan.