Is TaxJar down?
Updated Oct 08, 2026 15:42 UTC. StatusBird re-checks TaxJar's status page every 2 minutes.
- Current state
- Operational
- Changed
- Sep 29, 2026 15:38 UTC
- Held for
- 9 days
TaxJar is currently operational as of Oct 08, 2026 15:42 UTC, with no outage reported on its official status page. StatusBird reads TaxJar's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when TaxJar goes down
Free email alert. No account required.
TaxJar uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 0 major or critical TaxJar incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade, across 64,241 independent checks. Full history: TaxJar reliability report.
TaxJar's 90-day uptime of 100.00% is above the Tax category average of 99.98% across the 3 services StatusBird monitors in that category.
TaxJar risk in the next 24 hours
StatusBird's stack risk model puts the chance of any TaxJar degradation in the next 24 hours at 3% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often TaxJar has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- 6 degraded-or-worse episodes in the last 180 days
- no major outages in the last 180 days
Scored Oct 08, 2026 15:36 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when TaxJar has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.taxjar.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when TaxJar enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- TaxJar's own status page. status.taxjar.com offers the subscription options on status.taxjar.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when TaxJar confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About TaxJar
Automated sales tax calculation and filing. TaxJar outages can affect tax calculation at checkout, potentially causing compliance issues or incorrect tax collection.
StatusBird monitors TaxJar every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
TaxJar last five incidents
Every non-operational episode StatusBird measured in the last 90 days, newest first, labelled by the worst status reached. The availability figures above count major and critical outages only.
| Started (UTC) | Ended (UTC) | Duration | Worst status |
|---|---|---|---|
| Sep 29, 2026 15:30 | Sep 29, 2026 15:38 | 8 minutes | degraded |
| Sep 29, 2026 14:54 | Sep 29, 2026 15:00 | 6 minutes | degraded |
| Sep 22, 2026 01:18 | Sep 22, 2026 01:22 | 4 minutes | degraded |
3 episodes in total over the last 90 days, 0 of them major or critical.
What to do when TaxJar is down
A TaxJar outage is not something you can fix, but how you respond in the first 15 minutes decides how much it costs you. This guide covers confirming the outage, limiting the damage, and keeping customers informed.
How do I confirm TaxJar is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live TaxJar status page, which is based on independent checks every 2 minutes. Second, TaxJar's own status page at status.taxjar.com. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a TaxJar outage look like?
- Checkout erroring or hanging at the tax calculation step
- Orders completing with zero or obviously wrong sales tax
- TaxJar API calls timing out or returning errors in your logs
- TaxJar dashboard or reports unreachable
- Sales data from your channels not syncing into TaxJar
What breaks in your store
When TaxJar's API is down, real-time tax calculation at checkout fails. Depending on how your store handles the failure, checkout either blocks entirely with a tax calculation error, or completes while charging zero or fallback tax, which means undercollecting tax you still owe the state. Reporting and filing dashboards can also be unavailable, which matters most near filing deadlines. Stores whose platform calculates tax natively, like Shopify's built-in tax engine, are unaffected.
For context, TaxJar has had no major incidents in the last 90 days of StatusBird's independent monitoring (100.0% availability), so a real outage is unusual. That makes it easy to mistake one for a problem on your end, which is why confirming first matters.
What to do during the outage
- Configure or activate your platform's fallback tax behavior, such as backup flat rates for your nexus states, so checkout keeps working.
- If checkout is hard-blocked, temporarily switch tax calculation to your platform's built-in rate tables.
- Keep a record of orders completed during the outage so you can recalculate their correct tax afterward.
- Remember that undercollected tax is still owed; plan to cover small gaps from margin rather than rebilling customers.
- If a filing deadline is imminent and the dashboard is down, pull sales data from your store platform and be ready to file directly with the state.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
My checkout charged no sales tax during the TaxJar outage. Am I still liable for that tax?
Yes. The obligation to remit sales tax to the state does not disappear because your calculation service was down. Identify the affected orders, compute what should have been collected, and remit it with your next filing. For most short outages the amount is small enough to absorb rather than trying to bill customers after the fact.
Should I block checkout entirely if tax calculation is failing?
Usually not. Losing every sale is almost always more costly than absorbing a small tax undercollection on a few orders. A better pattern is falling back to approximate flat rates for your nexus states during the outage, then reconciling exact amounts from TaxJar once it recovers.
After the outage
Once TaxJar recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid TaxJar plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks TaxJar's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the TaxJar reliability page and current status on the TaxJar status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live TaxJar status it applies to.
TaxJar status FAQ
Is TaxJar down right now?
No. TaxJar is operational in StatusBird's independent monitoring. That state began Sep 29, 2026 at 15:38 UTC and has lasted 9 days. Last checked Oct 08, 2026 at 15:42 UTC.
How often does TaxJar go down?
StatusBird recorded zero major or critical TaxJar incidents in the last 90 days, at 100.00% availability and a A+ reliability grade. Minor degradation is excluded from that figure.
How long do TaxJar outages usually last?
StatusBird measured no major or critical TaxJar outages in the last 90 days. Counting every non-operational episode, including degraded performance, the average length was 6 minutes.
What is the chance TaxJar has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any TaxJar degradation in the next 24 hours at 3% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often TaxJar has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when TaxJar goes down?
Confirm the outage is on TaxJar's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a TaxJar outage is on this page, under 'What to do when TaxJar is down'.
How do I get notified when TaxJar goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to TaxJar's own status page at status.taxjar.com.
What should I do when TaxJar goes down? The full playbook is on this page.
Related services
TaxJar guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/taxjar, accessed October 08, 2026. See the methodology for how these numbers are measured.
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