The short answer: wix has been highly reliable recently: StatusBird's independent monitoring recorded 100.0% availability and zero major incidents over the last 90 days.
Below is the data behind that answer and how Wix compares to its peers.
What is Wix?
Wix is a hosted website builder with a full e-commerce offering, letting merchants run an online store with product catalogs, cart, checkout, payments via Wix Payments or other gateways, and marketing tools, all on Wix's infrastructure. Small and mid-size stores often run their entire business on Wix, including the domain, email capture, bookings, and order management.
Wix uptime and outage history
| Metric (90 days, as of July 2026) | Value |
|---|---|
| Availability | 100.0% |
| Reliability grade | A+ |
| Major incidents | 0 |
| Total major-outage downtime | 0 minutes |
| Average incident duration | n/a |
| Most recent major incident | None in the last 90 days |
| Checks in window | 43,448 |
Among the 7 e-commerce platform services StatusBird monitors, Wix ranks number 5 for 90-day availability. See the full ranking of e-commerce platform tools by reliability.
What happens to your store when Wix goes down?
Because Wix hosts everything, a Wix outage can mean your whole store is down: product pages, cart, and checkout all become unreachable and every visitor during the window is a lost sale. Partial incidents can break only some layers, for example the storefront loads but checkout or Wix Payments fails, or the site works while the Wix dashboard and editor are down so you cannot manage orders or make changes. You have no server-level access, so there is nothing to restart on your side.
Typical symptoms during a Wix outage:
- Store URL not loading, timing out, or showing a Wix error page
- Checkout or payment step failing while product pages still load
- Wix dashboard or editor unreachable so orders and settings cannot be managed
- Wix-hosted images or assets failing to load, breaking page layouts
- Sudden drop of traffic and orders to zero in analytics
If you are in the middle of an incident right now, see what to do when Wix goes down for a step-by-step playbook.
Frequently asked questions
Is my Wix store data safe during an outage?
Yes. Outages affect availability, not stored data, so your products, orders, and customer records are intact when service returns. Wix manages backups of its platform infrastructure; you do not need to rebuild anything.
Can I do anything to bring my Wix site back up faster?
No, and that is the tradeoff of fully hosted platforms. There is no server you can restart or setting you can flip. Verify the outage on Wix's status channels, communicate with customers through channels you control, and wait for Wix to resolve it.
How this data is measured
StatusBird checks Wix's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the Wix reliability page and current status on the Wix status page, or browse all 84 service grades.
Know before your customers do
StatusBird monitors Wix and 83 other services online stores depend on, plus your own storefront, every 2 minutes. When something goes down you get an SMS, email, or Slack alert with plain-English context, usually before the official status page catches up. Start monitoring free, no card required for the free plan.