Your storefront platform is the one service where downtime means revenue stops completely, and this quarter six of the seven platforms we track delivered perfection. Shopify, BigCommerce, Bold Commerce, Magento, Wix, and WooCommerce all recorded 100% uptime with zero major or critical incidents over the past 90 days, while Squarespace finished last at 98.74% after two incidents totaling nearly 26 hours of downtime.
These rankings come from StatusBird's independent monitoring, which probes each platform's status every 2 minutes. The window covered is the 90 days ending July 2026.
E-commerce platform reliability rankings, 90 days to July 2026
| Rank | Service | 90-Day Uptime | Grade | Incidents |
|---|---|---|---|---|
| 1 (tie) | BigCommerce | 100% | A+ | 0 |
| 1 (tie) | Bold Commerce | 100% | A+ | 0 |
| 1 (tie) | Magento / Adobe Commerce | 100% | A+ | 0 |
| 1 (tie) | Shopify | 100% | A+ | 0 |
| 1 (tie) | Wix | 100% | A+ | 0 |
| 1 (tie) | WooCommerce | 100% | A+ | 0 |
| 7 | Squarespace | 98.74% | C | 2 |
How each platform performed
Shopify: 100% uptime, 0 incidents
Shopify hosts more independent online stores than any other platform, so its reliability is effectively a public utility for e-commerce. Across 61,000+ checks this quarter, we recorded zero major or critical incidents. Shopify does have incidents in other windows, and we have written before about how often Shopify actually goes down, but this was a genuinely clean 90 days.
BigCommerce: 100% uptime, 0 incidents
BigCommerce is the main hosted alternative to Shopify for mid-market stores, with stronger native B2B features. It matched Shopify probe for probe: 100% uptime across 61,000+ checks, zero incidents.
WooCommerce: 100% uptime, 0 incidents
WooCommerce is the open-source plugin that turns WordPress into a store, running an enormous share of self-hosted shops. Its central services posted a perfect record. Note that with WooCommerce, your real-world uptime depends heavily on your own hosting, which no platform-level number can capture.
Magento / Adobe Commerce: 100% uptime, 0 incidents
Magento, now Adobe Commerce, serves large catalogs and enterprise merchants with complex requirements. Zero major or critical incidents this window. Like WooCommerce, self-hosted Magento stores also inherit their own infrastructure risk on top of this.
Wix: 100% uptime, 0 incidents
Wix serves smaller stores that want a site builder first and commerce second. Its 90-day record was flawless, a useful counterpoint to the assumption that entry-level platforms are less dependable.
Bold Commerce: 100% uptime, 0 incidents
Bold Commerce provides checkout and commerce tooling that many merchants run in front of or alongside their main platform. It went the full quarter without an incident.
Squarespace: 98.74% uptime, 2 incidents
Squarespace is a design-led site builder with commerce built in, popular with creative brands and side businesses. Its two incidents totaled 1,548 minutes of downtime, an average of 774 minutes each, which means each outage ran around 13 hours. The most recent was June 5, 2026. Two half-day outages in a single quarter is the worst platform result we measured, and for a storefront it is the most expensive kind of failure: nobody can buy anything while it lasts. The C grade reflects that.
A note on the self-hosted asterisk
Two platforms in this table, WooCommerce and Magento, measure differently from the rest even when the number looks identical. For hosted platforms like Shopify, BigCommerce, Wix, and Squarespace, the vendor's status is your store's status. For self-hosted platforms, our monitoring reflects the health of the platform's central services, while your actual storefront lives on hosting you chose and maintain. A WooCommerce store on a $10 shared host will not experience 100% uptime no matter what this table says. If you run self-hosted, monitor your own storefront URL directly rather than relying on platform-level numbers alone; that is a separate check with a separate failure profile.
The stakes are different in this category
A marketing tool going down delays emails. A storefront platform going down sets revenue to zero for the duration, breaks ad campaigns mid-spend, and produces a wave of customer confusion. Using Squarespace's numbers as the example: 1,548 minutes is nearly 26 hours, so a store doing $5,000 a day would have had roughly $5,400 of sales windows go dark this quarter, before counting the paid traffic that landed on an error page. That is the calculation to run when you weigh platform choice, and it is why we track this category more closely than any other in our 2026 infrastructure reliability report.
How we measure reliability
StatusBird checks each platform's status independently every 2 minutes, 24 hours a day. The data above covers the trailing 90 days as of July 2026. Availability counts major and critical outages only; minor degradation is excluded from the uptime number. Grades run from A+ to F. Live per-service data is on the StatusBird reliability tracker, and the full report is at State of E-commerce Infrastructure 2026.
Know the moment your platform has a problem
StatusBird monitors Shopify, BigCommerce, Squarespace, and every platform on this list every 2 minutes, plus your own storefront URL, and sends you an SMS the moment a status change is detected. Monitor your platform alongside Stripe, Klaviyo, and 80+ other e-commerce services in one dashboard. Start monitoring free.