Over the 180 days ending July 2026, Make ran clean: 100% uptime, zero major incidents. Zapier earned an A at 99.92% with one major incident totaling 142 minutes. Both records are strong; the operational difference between the two platforms is smaller than the difference between monitoring them and not.
The numbers, side by side
| Metric (180 days ending July 2026) | Zapier | Make |
|---|---|---|
| Uptime (major/critical incidents) | 99.92% | 100% |
| StatusBird reliability grade | A | A+ |
| Major or critical incidents | 1 | 0 |
| Total downtime | 142 minutes | 0 minutes |
How these numbers are measured: StatusBird checks each service's status every 2 minutes, around the clock. Uptime counts major and critical incidents over the 180 days ending July 2026; brief degraded periods are excluded so chronically noisy status pages do not distort the comparison. Full details on the methodology page.
How reliable is Zapier?
One incident in six months. History on the Zapier reliability page and in is Zapier reliable.
How reliable is Make?
Zero major incidents in the window. See the Make reliability page for live status.
Why automation outages are the quietest failures in your stack
When your email platform goes down, sends fail loudly. When your automation platform goes down, workflows simply stop: orders quietly stop syncing to spreadsheets, fulfillment notifications quietly stop firing, inventory updates quietly stall. Nothing errors on your storefront, so nothing tells you. Stores usually discover automation outages hours later, through a downstream symptom like an angry wholesale customer or a stock oversell. That delay, not the outage itself, is what does the damage: a 142-minute incident found in 2 minutes is an inconvenience; found in 2 days, it is a data-repair project.
Start monitoring your stack free with StatusBird: 1 service, no credit card required. Pro is $29/month for all 84 services with SMS, email, Slack, Teams, and Discord alerts within 2 minutes of a status change.