For stores choosing between the two big website builders, the current reliability gap is unusually wide. Over the 180 days ending July 2026, Wix ran at 100% with zero major incidents, while Squarespace posted 99.08% (B grade) with 2 major incidents totaling 1,548 minutes, nearly 26 hours, the weakest platform record in StatusBird's dataset.
The numbers, side by side
| Metric (180 days ending July 2026) | Wix | Squarespace |
|---|---|---|
| Uptime (major/critical incidents) | 100% | 99.08% |
| StatusBird reliability grade | A+ | B |
| Major or critical incidents | 0 | 2 |
| Total downtime | 0 minutes | 1,548 minutes |
How these numbers are measured: StatusBird checks each service's status every 2 minutes, around the clock. Uptime counts major and critical incidents over the 180 days ending July 2026; brief degraded periods are excluded so chronically noisy status pages do not distort the comparison. Full details on the methodology page.
How reliable is Wix?
Zero major incidents in the window. History on the Wix reliability page and in is Wix reliable.
How reliable is Squarespace?
Two major incidents totaling nearly 26 hours. For a portfolio site that is an annoyance; for a store it is a closed front door with the lights off. Details: Squarespace reliability page and is Squarespace reliable.
How do both compare to dedicated commerce platforms?
In the same window, Shopify and BigCommerce also ran clean at 100%; the full comparison is in Shopify vs BigCommerce vs Squarespace. If commerce is your primary business rather than an add-on to a content site, platform reliability is a legitimate reason to prefer a dedicated commerce platform, and whatever you choose, an independent monitor tells you about downtime before your customers do.
Start monitoring your stack free with StatusBird: 1 service, no credit card required. Pro is $29/month for all 84 services with SMS, email, Slack, Teams, and Discord alerts within 2 minutes of a status change.