Judge.me has been highly reliable recently: StatusBird's independent monitoring recorded 100.0% availability and zero major incidents over the last 90 days.
Here is the full picture behind that verdict, and what an outage would mean for your store.
What is Judge.me?
Judge.me is a product review app, most popular on Shopify, that collects reviews via automatic post-purchase emails and displays them through on-site widgets like star ratings, review carousels, and the main review list on product pages. Stores also use it to push review data into Google Shopping feeds and show trust badges.
Judge.me uptime and outage history
| Metric (90 days, as of July 2026) | Value |
|---|---|
| Availability | 100.0% |
| Reliability grade | A+ |
| Major incidents | 0 |
| Total major-outage downtime | 0 minutes |
| Average incident duration | n/a |
| Most recent major incident | None in the last 90 days |
| Checks in window | 61,455 |
Among the 5 reviews services StatusBird monitors, Judge.me currently holds the top reliability position for the 90-day window. See the full ranking of reviews tools by reliability.
What happens to your store when Judge.me goes down?
When Judge.me is down, its widgets fail to load, so product pages show missing star ratings and empty spaces where the review list should render. Shoppers see products with no social proof, which can depress conversion, especially for stores that lean heavily on review counts. Review request emails scheduled during the outage may be delayed, and customers clicking review links from past emails may hit errors. Your existing reviews are not deleted; they are just temporarily undisplayable.
Typical symptoms during a Judge.me outage:
- Star ratings missing under product titles across the store
- Review widget area on product pages blank or showing a loading spinner
- Judge.me admin dashboard unreachable
- Customers reporting errors when submitting a review
- Slower product page rendering while the widget script times out
If you are in the middle of an incident right now, see what to do when Judge.me goes down for a step-by-step playbook.
Frequently asked questions
Are my product reviews gone when Judge.me widgets stop showing?
No. Reviews are stored on Judge.me's servers and reappear automatically once the service recovers. The outage only affects the widget's ability to fetch and display them on your storefront.
Will a Judge.me outage slow down or break my product pages?
Pages should still load because the widget script loads asynchronously, but you will see empty rating areas and possibly a brief loading placeholder. If your theme was customized to load the script synchronously, an outage can slow page rendering, which is worth fixing regardless.
How this data is measured
StatusBird checks Judge.me's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the Judge.me reliability page and current status on the Judge.me status page, or browse all 84 service grades.
Know before your customers do
StatusBird monitors Judge.me and 83 other services online stores depend on, plus your own storefront, every 2 minutes. When something goes down you get an SMS, email, or Slack alert with plain-English context, usually before the official status page catches up. Start monitoring free, no card required for the free plan.