The short answer: adyen has been highly reliable recently: StatusBird's independent monitoring recorded 100.0% availability and zero major incidents over the last 90 days.
Below is the data behind that answer and how Adyen compares to its peers.
What is Adyen?
Adyen is a global payment processor that handles card payments, digital wallets like Apple Pay and Google Pay, and dozens of local payment methods through a single platform. E-commerce stores use it as the payment gateway behind their checkout, either through direct API integration, hosted checkout pages, or as a payment provider inside platforms like Shopify and BigCommerce, and larger merchants also use it for unified online and in-store payments.
Adyen uptime and outage history
| Metric (90 days, as of July 2026) | Value |
|---|---|
| Availability | 100.0% |
| Reliability grade | A+ |
| Major incidents | 0 |
| Total major-outage downtime | 0 minutes |
| Average incident duration | n/a |
| Most recent major incident | None in the last 90 days |
| Checks in window | 45,549 |
Among the 11 payment processing services StatusBird monitors, Adyen currently holds the top reliability position for the 90-day window. See the full ranking of payment processing tools by reliability.
What happens to your store when Adyen goes down?
An Adyen outage hits the most critical point of your store: payment authorization. Customers can fill their carts and reach checkout, but card and wallet payments fail to authorize, time out, or return gateway errors, so orders cannot complete. If Adyen also powers your in-store terminals, physical card payments fail at the same time. Refunds, captures, and payout processing through Adyen are also delayed until service recovers.
Typical symptoms during a Adyen outage:
- Customers report card declines or payment errors at checkout despite valid cards
- Checkout spinner hangs or times out at the payment step
- Sudden drop in completed orders while site traffic stays normal
- Adyen Customer Area dashboard slow or unreachable
- Refunds and captures stuck in a pending state
If you are in the middle of an incident right now, see what to do when Adyen goes down for a step-by-step playbook.
Frequently asked questions
Does an Adyen outage affect my checkout?
Yes, directly. If Adyen is your payment gateway, customers cannot complete card or wallet payments while it is down, even though the rest of your site works. Any payment method routed through a different provider, such as a standalone PayPal integration, may still function.
Were customers charged for orders that failed during the Adyen outage?
Usually not, because a failed authorization means no charge went through, but some customers may see temporary pending holds from attempted authorizations. Those holds normally drop off automatically within a few days. After recovery, reconcile your Adyen transaction list against your store orders to catch any payments that succeeded without creating an order.
How this data is measured
StatusBird checks Adyen's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the Adyen reliability page and current status on the Adyen status page, or browse all 84 service grades.
Know before your customers do
StatusBird monitors Adyen and 83 other services online stores depend on, plus your own storefront, every 2 minutes. When something goes down you get an SMS, email, or Slack alert with plain-English context, usually before the official status page catches up. Start monitoring free, no card required for the free plan.