Not often, recently: WooCommerce had zero major incidents in the last 90 days of StatusBird's independent 2-minute monitoring, with 100.0% availability and a A+ reliability grade.
Short-term numbers only tell part of the story, so below is the full data, how WooCommerce compares to its category, and how to track future incidents without watching a status page all day.
WooCommerce outage history: the last 90 days
| Metric (90 days, as of July 2026) | Value |
|---|---|
| Availability | 100.0% |
| Reliability grade | A+ |
| Major incidents | 0 |
| Total major-outage downtime | 0 minutes |
| Average incident duration | n/a |
| Most recent major incident | None in the last 90 days |
| Checks in window | 43,604 |
Among the 7 e-commerce platform services StatusBird monitors, WooCommerce ranks number 6 for 90-day availability. See the full ranking of e-commerce platform tools by reliability.
Does a WooCommerce outage affect your store?
Because a WooCommerce store runs on your own hosting, an outage of WooCommerce.com itself does not take your storefront down. What breaks are the connected services: WooPayments transactions can fail at checkout, extension license checks and updates stop working, WooCommerce Shipping label purchases fail, and marketplace downloads or docs become unavailable. If checkout depends on WooPayments and it is affected, customers cannot pay even though the rest of the site works. Storefront downtime, by contrast, usually traces to your own host, not WooCommerce.
How can I track WooCommerce outages?
Three ways, from slowest to fastest. WooCommerce's official status page at woo.com/ is authoritative but often acknowledges incidents late. StatusBird's live WooCommerce status page reflects independent checks every 2 minutes. Fastest is an alert: StatusBird sends SMS, email, or Slack notifications the moment WooCommerce's status changes, so you find out before customer emails do.
Frequently asked questions
WooCommerce.com is down. Why is my store still working?
Your store runs on your own web host, and the WooCommerce plugin executes there independently. WooCommerce.com is the company's website and services hub, so its outages mainly affect WooPayments, extension updates, licensing, and support resources rather than your storefront.
Customers cannot pay at checkout. Is that WooCommerce or my site?
If you use WooPayments, a service-side incident can block payment processing while everything else looks fine, so check the Woo status channels. If you use another gateway, check that gateway's status page and your own server logs. Enabling a backup gateway is the fastest way to restore sales either way.
How this data is measured
StatusBird checks WooCommerce's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the WooCommerce reliability page and current status on the WooCommerce status page, or browse all 84 service grades.
Know before your customers do
StatusBird monitors WooCommerce and 83 other services online stores depend on, plus your own storefront, every 2 minutes. When something goes down you get an SMS, email, or Slack alert with plain-English context, usually before the official status page catches up. Start monitoring free, no card required for the free plan.