Is WooCommerce down?
Updated Oct 08, 2026 16:38 UTC. StatusBird re-checks WooCommerce's status page every 2 minutes.
- Current state
- Operational
- Changed
- Jul 10, 2026 16:32 UTC
- Held for
- 90 days
WooCommerce is currently operational as of Oct 08, 2026 16:38 UTC, with no outage reported on its official status page. StatusBird reads WooCommerce's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when WooCommerce goes down
Free email alert. No account required.
WooCommerce uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 0 major or critical WooCommerce incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade, across 64,585 independent checks. Full history: WooCommerce reliability report.
WooCommerce's 90-day uptime of 100.00% is above the E-commerce category average of 99.96% across the 7 services StatusBird monitors in that category.
WooCommerce risk in the next 24 hours
StatusBird's stack risk model puts the chance of any WooCommerce degradation in the next 24 hours at 15% (elevated) and the chance of a major or critical outage at 8% (elevated). It is scored every 10 minutes from four inputs: how often WooCommerce has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- no degraded-or-worse episodes in the last 180 days
- no major outages in the last 180 days
- runs on cloudflare, which is in a major incident now; downstream services misbehave about twice as often in the following hour
Scored Oct 08, 2026 16:36 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when WooCommerce has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and woo.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when WooCommerce enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- WooCommerce's own status page. woo.com offers the subscription options on woo.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when WooCommerce confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About WooCommerce
WordPress-based e-commerce solution used by millions of stores worldwide. WooCommerce issues can affect your checkout, product pages, and store admin functions.
StatusBird monitors WooCommerce every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
WooCommerce last five incidents
StatusBird recorded zero non-operational WooCommerce readings in the last 90 days, across 64,585 checks every 2 minutes.
What to do when WooCommerce is down
First, confirm it is actually WooCommerce and not your store. Then contain the damage and communicate. Here is exactly how to do that during a WooCommerce outage, plus what usually breaks and how long incidents tend to last.
How do I confirm WooCommerce is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live WooCommerce status page, which is based on independent checks every 2 minutes. Second, WooCommerce's own status page at woo.com/. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a WooCommerce outage look like?
- WooPayments checkout failing or payment authorization errors while the site otherwise works
- WooCommerce Shipping label purchases failing in the order screen
- Extension update checks or license activations erroring in wp-admin
- WooCommerce.com marketplace, docs, or account pages not loading
- Connected services like Woo tax rates returning errors
What breaks in your store
Because a WooCommerce store runs on your own hosting, an outage of WooCommerce.com itself does not take your storefront down. What breaks are the connected services: WooPayments transactions can fail at checkout, extension license checks and updates stop working, WooCommerce Shipping label purchases fail, and marketplace downloads or docs become unavailable. If checkout depends on WooPayments and it is affected, customers cannot pay even though the rest of the site works. Storefront downtime, by contrast, usually traces to your own host, not WooCommerce.
For context, WooCommerce has had no major incidents in the last 90 days of StatusBird's independent monitoring (100.0% availability), so a real outage is unusual. That makes it easy to mistake one for a problem on your end, which is why confirming first matters.
What to do during the outage
- Enable a second payment gateway such as PayPal or Stripe so checkout is not dependent on WooPayments alone.
- Buy shipping labels directly from carrier websites or another label tool until Woo Shipping recovers.
- Postpone plugin and extension updates until license servers respond again.
- Check your own hosting first: if the whole storefront is down, the cause is usually your server, not WooCommerce.
- Keep a local copy of critical extension zip files so reinstalls never depend on marketplace availability.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
WooCommerce.com is down. Why is my store still working?
Your store runs on your own web host, and the WooCommerce plugin executes there independently. WooCommerce.com is the company's website and services hub, so its outages mainly affect WooPayments, extension updates, licensing, and support resources rather than your storefront.
Customers cannot pay at checkout. Is that WooCommerce or my site?
If you use WooPayments, a service-side incident can block payment processing while everything else looks fine, so check the Woo status channels. If you use another gateway, check that gateway's status page and your own server logs. Enabling a backup gateway is the fastest way to restore sales either way.
After the outage
Once WooCommerce recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid WooCommerce plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks WooCommerce's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the WooCommerce reliability page and current status on the WooCommerce status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live WooCommerce status it applies to.
WooCommerce status FAQ
Is WooCommerce down right now?
No. WooCommerce is operational in StatusBird's independent monitoring. That state began Jul 10, 2026 at 16:32 UTC and has lasted 90 days. Last checked Oct 08, 2026 at 16:38 UTC.
How often does WooCommerce go down?
StatusBird recorded zero major or critical WooCommerce incidents in the last 90 days, at 100.00% availability and a A+ reliability grade. Minor degradation is excluded from that figure.
What is the chance WooCommerce has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any WooCommerce degradation in the next 24 hours at 15% (elevated) and the chance of a major or critical outage at 8% (elevated). It is scored every 10 minutes from four inputs: how often WooCommerce has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when WooCommerce goes down?
Confirm the outage is on WooCommerce's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a WooCommerce outage is on this page, under 'What to do when WooCommerce is down'.
How do I get notified when WooCommerce goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to WooCommerce's own status page at woo.com.
What should I do when WooCommerce goes down? The full playbook is on this page.
Related services
WooCommerce guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/woocommerce, accessed October 08, 2026. See the methodology for how these numbers are measured.
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