Is AfterShip down?
Updated Oct 08, 2026 22:52 UTC. StatusBird re-checks AfterShip's status page every 2 minutes.
- Current state
- Operational
- Changed
- Oct 04, 2026 07:42 UTC
- Held for
- 4 days 15 hours
AfterShip is currently operational as of Oct 08, 2026 22:52 UTC, with no outage reported on its official status page. StatusBird reads AfterShip's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when AfterShip goes down
Free email alert. No account required.
AfterShip uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 0 major or critical AfterShip incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade, across 64,227 independent checks. Full history: AfterShip reliability report.
AfterShip's 90-day uptime of 100.00% is above the Shipping category average of 99.84% across the 11 services StatusBird monitors in that category.
AfterShip risk in the next 24 hours
StatusBird's stack risk model puts the chance of any AfterShip degradation in the next 24 hours at 28% (elevated) and the chance of a major or critical outage at 1% (normal). It is scored every 10 minutes from four inputs: how often AfterShip has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- 35 degraded-or-worse episodes in the last 180 days
- an episode in the last 7 days; incidents cluster
- 2 major outages in the last 180 days
Scored Oct 08, 2026 22:46 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when AfterShip has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and www.aftershipstatus.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when AfterShip enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- AfterShip's own status page. www.aftershipstatus.com offers the subscription options on www.aftershipstatus.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when AfterShip confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About AfterShip
Shipment tracking and returns platform used by thousands of e-commerce stores. AfterShip downtime means customers can't track their orders in real time.
StatusBird monitors AfterShip every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
AfterShip last five incidents
Every non-operational episode StatusBird measured in the last 90 days, newest first, labelled by the worst status reached. The availability figures above count major and critical outages only.
| Started (UTC) | Ended (UTC) | Duration | Worst status |
|---|---|---|---|
| Oct 04, 2026 01:16 | Oct 04, 2026 07:42 | 6 hours 26 minutes | degraded |
| Sep 30, 2026 02:04 | Sep 30, 2026 07:14 | 5 hours 10 minutes | degraded |
| Sep 29, 2026 14:30 | Sep 29, 2026 14:40 | 10 minutes | degraded |
| Sep 16, 2026 05:55 | Sep 17, 2026 05:33 | 23 hours 38 minutes | degraded |
| Sep 10, 2026 05:49 | Sep 10, 2026 06:23 | 34 minutes | degraded |
10 episodes in total over the last 90 days, 0 of them major or critical.
What to do when AfterShip is down
First, confirm it is actually AfterShip and not your store. Then contain the damage and communicate. Here is exactly how to do that during a AfterShip outage, plus what usually breaks and how long incidents tend to last.
How do I confirm AfterShip is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live AfterShip status page, which is based on independent checks every 2 minutes. Second, AfterShip's own status page at www.aftershipstatus.com. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a AfterShip outage look like?
- Branded tracking page returns errors or never loads
- Order tracking statuses frozen and not updating despite packages moving
- Delivery notification emails and SMS stop sending
- Spike in where-is-my-order support tickets
- AfterShip dashboard or API returning errors or timeouts
What breaks in your store
When AfterShip is down, your branded tracking page stops loading or shows stale data, so customers clicking the tracking link in their order emails hit an error. Delivery notification emails and SMS pause, and tracking status updates stop syncing from carriers, which can make orders look stuck. The practical result is a spike in where-is-my-order support tickets. Nothing about checkout, payment, or actual carrier delivery is affected; packages keep moving even though tracking visibility is lost.
For context, AfterShip has had no major incidents in the last 90 days of StatusBird's independent monitoring (100.0% availability), so a real outage is unusual. That makes it easy to mistake one for a problem on your end, which is why confirming first matters.
What to do during the outage
- Check AfterShip's status page to confirm the outage before debugging your integration.
- Give customers the raw carrier tracking number and a direct link to the carrier's own tracking site, such as UPS or USPS.
- Post a banner on your tracking or FAQ page explaining tracking updates are temporarily delayed but shipments are unaffected.
- Prepare a support macro so your team can answer where-is-my-order tickets quickly with carrier links.
- Verify notification queues resumed after recovery and manually notify customers about any deliveries that completed during the gap.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
Are my customers' packages delayed because AfterShip is down?
No. AfterShip only reports tracking data; it does not move packages. Carriers keep picking up and delivering normally, and customers can always check status directly on the carrier's website using their tracking number.
Does an AfterShip outage affect my checkout or new orders?
No. AfterShip sits entirely in the post-purchase experience. Checkout, payment, and order creation all run through your store platform and are untouched; the impact is limited to tracking pages, delivery notifications, and the support load that comes with them.
After the outage
Once AfterShip recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid AfterShip plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks AfterShip's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the AfterShip reliability page and current status on the AfterShip status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live AfterShip status it applies to.
AfterShip status FAQ
Is AfterShip down right now?
No. AfterShip is operational in StatusBird's independent monitoring. That state began Oct 04, 2026 at 07:42 UTC and has lasted 4 days 15 hours. Last checked Oct 08, 2026 at 22:52 UTC.
How often does AfterShip go down?
StatusBird recorded zero major or critical AfterShip incidents in the last 90 days, at 100.00% availability and a A+ reliability grade. Minor degradation is excluded from that figure.
How long do AfterShip outages usually last?
StatusBird measured no major or critical AfterShip outages in the last 90 days. Counting every non-operational episode, including degraded performance, the average length was 1 day 2 hours.
What is the chance AfterShip has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any AfterShip degradation in the next 24 hours at 28% (elevated) and the chance of a major or critical outage at 1% (normal). It is scored every 10 minutes from four inputs: how often AfterShip has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when AfterShip goes down?
Confirm the outage is on AfterShip's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a AfterShip outage is on this page, under 'What to do when AfterShip is down'.
How do I get notified when AfterShip goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to AfterShip's own status page at www.aftershipstatus.com.
What should I do when AfterShip goes down? The full playbook is on this page.
Related services
Monitor AfterShip as part of a collection
AfterShip guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/aftership, accessed October 08, 2026. See the methodology for how these numbers are measured.
Get alerted when AfterShip goes down
StatusBird monitors AfterShip and 83 other services your store depends on. Alerts by SMS, email, Slack, Teams or Discord on Pro.
Get started free