Is Squarespace down?
Updated Oct 08, 2026 16:36 UTC. StatusBird re-checks Squarespace's status page every 2 minutes.
- Current state
- Operational
- Changed
- Sep 28, 2026 13:52 UTC
- Held for
- 10 days 2 hours
Squarespace is currently operational as of Oct 08, 2026 16:36 UTC, with no outage reported on its official status page. StatusBird reads Squarespace's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when Squarespace goes down
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Squarespace uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 2 major or critical Squarespace incidents totalling 20 minutes of downtime, for 99.98% availability and a A+ reliability grade, across 64,658 independent checks. Full history: Squarespace reliability report.
Squarespace's 90-day uptime of 99.98% is above the E-commerce category average of 99.96% across the 7 services StatusBird monitors in that category.
Squarespace risk in the next 24 hours
StatusBird's stack risk model puts the chance of any Squarespace degradation in the next 24 hours at 8% (normal) and the chance of a major or critical outage at 2% (normal). It is scored every 10 minutes from four inputs: how often Squarespace has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- 15 degraded-or-worse episodes in the last 180 days
- 3 major outages in the last 180 days
Scored Oct 08, 2026 16:36 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when Squarespace has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.squarespace.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when Squarespace enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- Squarespace's own status page. status.squarespace.com offers the subscription options on status.squarespace.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when Squarespace confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About Squarespace
Website and e-commerce platform popular with small businesses and creatives. Squarespace outages take your entire storefront offline and prevent customer purchases.
StatusBird monitors Squarespace every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
Squarespace last five incidents
Every non-operational episode StatusBird measured in the last 90 days, newest first, labelled by the worst status reached. The availability figures above count major and critical outages only.
| Started (UTC) | Ended (UTC) | Duration | Worst status |
|---|---|---|---|
| Sep 28, 2026 13:18 | Sep 28, 2026 13:52 | 34 minutes | degraded |
| Sep 18, 2026 20:36 | Sep 22, 2026 19:26 | 3 days 22 hours | degraded |
| Aug 20, 2026 20:14 | Aug 21, 2026 13:56 | 17 hours 42 minutes | degraded |
| Aug 20, 2026 12:28 | Aug 20, 2026 15:54 | 3 hours 26 minutes | degraded |
| Aug 12, 2026 23:17 | Aug 12, 2026 23:19 | 2 minutes | major |
7 episodes in total over the last 90 days, 2 of them major or critical.
What to do when Squarespace is down
When Squarespace goes down, do three things first: confirm the outage is on their side, protect whatever the outage is breaking in your store, and tell affected customers before they find out the hard way. This playbook walks through each step for Squarespace specifically.
How do I confirm Squarespace is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live Squarespace status page, which is based on independent checks every 2 minutes. Second, Squarespace's own status page at status.squarespace.com. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a Squarespace outage look like?
- Website unreachable, timing out, or showing a Squarespace error page
- Checkout or cart failing while regular pages still load
- Unable to log in to the Squarespace admin to manage orders or edit content
- Order confirmation emails not sending
- Domain or DNS issues if the domain is managed through Squarespace
What breaks in your store
When Squarespace has an outage, your whole website can go down, so shoppers see errors or endless loading instead of your store, and no browsing or purchasing happens at all. Partial incidents can break commerce features specifically, such as checkout failing while content pages still render, or lock you out of the admin so you cannot edit the site or manage orders. Squarespace-managed domains and email campaigns can also be affected in broader incidents.
For context, StatusBird's independent monitoring recorded 3 major Squarespace incidents in the last 90 days, with an average duration of 8 hours 12 minutes. Details are on the Squarespace reliability page.
What to do during the outage
- Check status.squarespace.com to confirm the outage is on their side before touching your own settings.
- Announce the disruption on social media and email so customers know to come back rather than assuming you closed.
- Take urgent orders manually via DM, phone, or email and collect payment with a standalone link such as PayPal or Stripe.
- Avoid making DNS or domain changes during the outage since you cannot verify their effect and may compound the problem.
- After recovery, check the outage window for half-completed orders or payments that captured without creating an order.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
My Squarespace site is down. Can I restore it from a backup on another host?
Not practically during an outage. Squarespace is fully hosted with no export path that can be redeployed quickly elsewhere, so there is no self-service failover. The realistic response is confirming the outage on their status page, communicating with customers on channels you control, and waiting for Squarespace to resolve it.
Will my product and order data still be there when Squarespace comes back?
Yes. An availability outage means the servers are unreachable, not that your data is erased, and stores come back with catalog and order history intact. The gap to audit is the outage window itself: orders attempted then may be missing or incomplete, so reconcile payment processor records against Squarespace orders.
After the outage
Once Squarespace recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid Squarespace plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks Squarespace's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the Squarespace reliability page and current status on the Squarespace status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live Squarespace status it applies to.
Squarespace status FAQ
Is Squarespace down right now?
No. Squarespace is operational in StatusBird's independent monitoring. That state began Sep 28, 2026 at 13:52 UTC and has lasted 10 days 2 hours. Last checked Oct 08, 2026 at 16:36 UTC.
How often does Squarespace go down?
StatusBird recorded 2 major or critical Squarespace incidents in the last 90 days, totalling 20 minutes of downtime. That is 99.98% availability and a A+ reliability grade.
How long do Squarespace outages usually last?
Across the major and critical Squarespace incidents StatusBird measured in the last 90 days, the average length was 10 minutes. Counting every non-operational episode, including degraded performance, the average was 16 hours 55 minutes.
What is the chance Squarespace has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any Squarespace degradation in the next 24 hours at 8% (normal) and the chance of a major or critical outage at 2% (normal). It is scored every 10 minutes from four inputs: how often Squarespace has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when Squarespace goes down?
Confirm the outage is on Squarespace's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a Squarespace outage is on this page, under 'What to do when Squarespace is down'.
How do I get notified when Squarespace goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to Squarespace's own status page at status.squarespace.com.
What should I do when Squarespace goes down? The full playbook is on this page.
Related services
Squarespace guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/squarespace, accessed October 08, 2026. See the methodology for how these numbers are measured.
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