Is Postscript down?
Updated Oct 08, 2026 13:36 UTC. StatusBird re-checks Postscript's status page every 2 minutes.
- Current state
- Operational
- Changed
- Sep 29, 2026 14:42 UTC
- Held for
- 8 days 22 hours
Postscript is currently operational as of Oct 08, 2026 13:36 UTC, with no outage reported on its official status page. StatusBird reads Postscript's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
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Postscript uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 0 major or critical Postscript incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade, across 64,228 independent checks. Full history: Postscript reliability report.
Postscript's 90-day uptime of 100.00% is above the Marketing category average of 99.99% across the 10 services StatusBird monitors in that category.
Postscript risk in the next 24 hours
StatusBird's stack risk model puts the chance of any Postscript degradation in the next 24 hours at 3% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often Postscript has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- 6 degraded-or-worse episodes in the last 180 days
- no major outages in the last 180 days
Scored Oct 08, 2026 13:36 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when Postscript has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.postscript.io as of October 08, 2026.
- Free email alert on this page. The form above emails you when Postscript enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- Postscript's own status page. status.postscript.io offers the subscription options on status.postscript.io, where available. It is the official record and worth subscribing to alongside any monitor; it updates when Postscript confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About Postscript
SMS marketing platform built specifically for Shopify stores. Postscript outages prevent SMS campaigns and automated texts from reaching your subscriber list.
StatusBird monitors Postscript every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
Postscript last five incidents
Every non-operational episode StatusBird measured in the last 90 days, newest first, labelled by the worst status reached. The availability figures above count major and critical outages only.
| Started (UTC) | Ended (UTC) | Duration | Worst status |
|---|---|---|---|
| Sep 29, 2026 14:40 | Sep 29, 2026 14:42 | 2 minutes | degraded |
| Jul 29, 2026 20:06 | Jul 29, 2026 20:20 | 14 minutes | degraded |
2 episodes in total over the last 90 days, 0 of them major or critical.
What to do when Postscript is down
A Postscript outage is not something you can fix, but how you respond in the first 15 minutes decides how much it costs you. This guide covers confirming the outage, limiting the damage, and keeping customers informed.
How do I confirm Postscript is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live Postscript status page, which is based on independent checks every 2 minutes. Second, Postscript's own status page at status.postscript.io. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a Postscript outage look like?
- The Postscript dashboard is unreachable or errors on load
- A scheduled SMS campaign stays queued and never reports sends
- Abandoned checkout and shipping update texts stop firing
- SMS opt-in popups disappear from the storefront
- Inbound customer text replies go unanswered or arrive very late
What breaks in your store
When Postscript goes down, SMS campaigns and automated flows stop sending, so abandoned checkout texts, back-in-stock alerts, and shipping notifications silently stop reaching customers. Opt-in popups served by the Postscript script can stop appearing on the storefront, pausing list growth. Inbound replies and two-way conversations go unanswered, and Shopify event syncing can lag, meaning triggers fire late or from stale data after recovery. The storefront and checkout keep working normally.
For context, Postscript has had no major incidents in the last 90 days of StatusBird's independent monitoring (100.0% availability), so a real outage is unusual. That makes it easy to mistake one for a problem on your end, which is why confirming first matters.
What to do during the outage
- Check status.postscript.io to confirm the outage before rescheduling or duplicating sends.
- Push time-sensitive announcements through email instead while SMS is down.
- Do not re-trigger a stuck campaign repeatedly; wait for recovery to avoid duplicate texts and carrier spam flags.
- Watch inbound messages after recovery and answer backlogged customer replies promptly.
- Verify abandoned checkout flows resumed and consider a follow-up campaign to carts missed during the window.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
My SMS campaign shows as sending but no one is getting texts. What should I do?
Check status.postscript.io first. If there is an active incident, the campaign is likely queued and will drain once sending recovers, so do not duplicate it or you risk double-texting your list. If the status page is clean, check for carrier filtering issues or a compliance hold on your account instead.
Are abandoned checkout texts lost during a Postscript outage or sent later?
It depends on the incident, but triggers missed entirely during an outage often do not fire retroactively, while queued messages may send late. After recovery, check your flow analytics for a gap, and consider a manual winback send to customers who abandoned checkout during the affected window.
After the outage
Once Postscript recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid Postscript plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks Postscript's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the Postscript reliability page and current status on the Postscript status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live Postscript status it applies to.
Postscript status FAQ
Is Postscript down right now?
No. Postscript is operational in StatusBird's independent monitoring. That state began Sep 29, 2026 at 14:42 UTC and has lasted 8 days 22 hours. Last checked Oct 08, 2026 at 13:36 UTC.
How often does Postscript go down?
StatusBird recorded zero major or critical Postscript incidents in the last 90 days, at 100.00% availability and a A+ reliability grade. Minor degradation is excluded from that figure.
How long do Postscript outages usually last?
StatusBird measured no major or critical Postscript outages in the last 90 days. Counting every non-operational episode, including degraded performance, the average length was 8 minutes.
What is the chance Postscript has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any Postscript degradation in the next 24 hours at 3% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often Postscript has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when Postscript goes down?
Confirm the outage is on Postscript's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a Postscript outage is on this page, under 'What to do when Postscript is down'.
How do I get notified when Postscript goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to Postscript's own status page at status.postscript.io.
What should I do when Postscript goes down? The full playbook is on this page.
Related services
Monitor Postscript as part of a collection
Postscript guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/postscript, accessed October 08, 2026. See the methodology for how these numbers are measured.
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