A Make (Integromat) outage is not something you can fix, but how you respond in the first 15 minutes decides how much it costs you. This guide covers confirming the outage, limiting the damage, and keeping customers informed.
How do I confirm Make (Integromat) is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live Make (Integromat) status page, which is based on independent checks every 2 minutes. Second, Make (Integromat)'s own status page at status.make.com. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a Make (Integromat) outage look like?
- Scenarios showing no new executions in the Make history
- Orders not appearing in connected systems like your 3PL, ERP, or spreadsheets
- Webhook-based scenarios not triggering on store events
- Make dashboard unreachable or scenarios stuck in queued state
- Backlog of incomplete executions appearing after recovery
What breaks in your store
When Make is down, every scenario stops executing, so the automated handoffs between your store and other systems silently stall. Orders stop flowing to your 3PL or accounting tool, inventory updates stop propagating, and notification and tagging workflows go quiet. Webhook-triggered scenarios are the risk area, since events fired during a full outage may never be received, while scheduled scenarios generally just run late. The damage is often invisible until you notice downstream systems are stale.
For context, Make (Integromat) has had no major incidents in the last 90 days of StatusBird's independent monitoring (100.0% availability), so a real outage is unusual. That makes it easy to mistake one for a problem on your end, which is why confirming first matters.
What to do during the outage
- List your business-critical scenarios, such as order-to-fulfillment sync, and perform those handoffs manually during the outage.
- Export new orders from your store admin and import them into downstream systems by CSV if the gap grows.
- Note the outage start time so you know exactly which window of events to reconcile later.
- After recovery, check each critical scenario's execution history and manually re-run or replay missed events.
- Review incomplete executions in Make and resolve or retry them rather than deleting the backlog.
Frequently asked questions
Will my Make scenarios automatically catch up on everything they missed?
Partially. Scheduled scenarios resume and process current data, and queued webhook events are often replayed, but events sent while Make's webhook intake was fully down may be lost. Treat the outage window as suspect: reconcile orders and syncs for that period manually rather than trusting the automation caught everything.
How do I know if a Make outage affected my store operations at all?
Check the execution history on your critical scenarios for a gap matching the outage window, then verify the downstream result, for example that every store order from that window exists in your fulfillment or accounting system. If counts match, you were lucky; if not, replay or manually enter the missing records.
After the outage
Once Make (Integromat) recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid Make (Integromat) plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks Make (Integromat)'s status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the Make (Integromat) reliability page and current status on the Make (Integromat) status page, or browse all 84 service grades.
Know before your customers do
StatusBird monitors Make (Integromat) and 83 other services online stores depend on, plus your own storefront, every 2 minutes. When something goes down you get an SMS, email, or Slack alert with plain-English context, usually before the official status page catches up. Start monitoring free, no card required for the free plan.