Is Mailchimp down?
Updated Oct 08, 2026 16:36 UTC. StatusBird re-checks Mailchimp's status page every 2 minutes.
- Current state
- Operational
- Changed
- Jul 10, 2026 16:38 UTC
- Held for
- 90 days
Mailchimp is currently operational as of Oct 08, 2026 16:36 UTC, with no outage reported on its official status page. StatusBird reads Mailchimp's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when Mailchimp goes down
Free email alert. No account required.
Mailchimp uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 0 major or critical Mailchimp incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade, across 64,643 independent checks. Full history: Mailchimp reliability report.
Mailchimp's 90-day uptime of 100.00% is above the Marketing category average of 99.99% across the 10 services StatusBird monitors in that category.
Mailchimp risk in the next 24 hours
StatusBird's stack risk model puts the chance of any Mailchimp degradation in the next 24 hours at 2% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often Mailchimp has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- no degraded-or-worse episodes in the last 180 days
- no major outages in the last 180 days
Scored Oct 08, 2026 16:36 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when Mailchimp has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.mailchimp.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when Mailchimp enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- Mailchimp's own status page. status.mailchimp.com offers the subscription options on status.mailchimp.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when Mailchimp confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About Mailchimp
Popular email marketing platform used by small and mid-size stores. Mailchimp downtime prevents campaign sends and delays automated customer communications.
StatusBird monitors Mailchimp every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
Mailchimp last five incidents
StatusBird recorded zero non-operational Mailchimp readings in the last 90 days, across 64,643 checks every 2 minutes.
What to do when Mailchimp is down
First, confirm it is actually Mailchimp and not your store. Then contain the damage and communicate. Here is exactly how to do that during a Mailchimp outage, plus what usually breaks and how long incidents tend to last.
How do I confirm Mailchimp is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live Mailchimp status page, which is based on independent checks every 2 minutes. Second, Mailchimp's own status page at status.mailchimp.com/. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a Mailchimp outage look like?
- Mailchimp dashboard not loading or logins failing
- Scheduled campaign stuck or showing no delivery activity
- Automation and journey emails not arriving
- Embedded signup forms or Mailchimp landing pages not loading
- Store integration showing sync errors or stale audience data
What breaks in your store
During a Mailchimp outage, scheduled campaigns may not send and automations like abandoned cart journeys stop firing, pausing the revenue those emails normally drive. The dashboard can be unreachable, so you cannot build, edit, or check on sends mid-promotion. Mailchimp-hosted signup forms and landing pages may fail to load, halting list growth, and store integrations stop syncing new customers and orders, which delays automation triggers even after recovery.
For context, Mailchimp has had no major incidents in the last 90 days of StatusBird's independent monitoring (100.0% availability), so a real outage is unusual. That makes it easy to mistake one for a problem on your end, which is why confirming first matters.
What to do during the outage
- Check status.mailchimp.com to distinguish a dashboard outage from a sending outage, since campaigns sometimes deliver even when the UI is down.
- Hold time-sensitive campaign launches until sending is confirmed healthy.
- Verify a stuck campaign's delivery stats after recovery before resending, to avoid emailing your list twice.
- Replace links to Mailchimp-hosted landing pages in active ads with pages on your own domain.
- After recovery, confirm your store sync caught up and that automation triggers fired for outage-window carts and orders.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
My promotion email was scheduled during the Mailchimp outage. Do I need to resend it?
Check first. Queued campaigns often send late once the outage clears, and resending blindly risks double emails to your entire list. Look at the campaign's delivery report after recovery; only resend, and only to unsent recipients, if delivery clearly failed.
Will my abandoned cart automation catch the carts abandoned during the outage?
Often yes with delay, since the store sync backfills events and journeys process them late. But it is not guaranteed for every event, so review automation activity for the outage window and consider a manual send to any high-value abandoned carts that slipped through.
After the outage
Once Mailchimp recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid Mailchimp plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks Mailchimp's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the Mailchimp reliability page and current status on the Mailchimp status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live Mailchimp status it applies to.
Mailchimp status FAQ
Is Mailchimp down right now?
No. Mailchimp is operational in StatusBird's independent monitoring. That state began Jul 10, 2026 at 16:38 UTC and has lasted 90 days. Last checked Oct 08, 2026 at 16:36 UTC.
How often does Mailchimp go down?
StatusBird recorded zero major or critical Mailchimp incidents in the last 90 days, at 100.00% availability and a A+ reliability grade. Minor degradation is excluded from that figure.
What is the chance Mailchimp has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any Mailchimp degradation in the next 24 hours at 2% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often Mailchimp has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when Mailchimp goes down?
Confirm the outage is on Mailchimp's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a Mailchimp outage is on this page, under 'What to do when Mailchimp is down'.
How do I get notified when Mailchimp goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to Mailchimp's own status page at status.mailchimp.com.
What should I do when Mailchimp goes down? The full playbook is on this page.
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"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/mailchimp, accessed October 08, 2026. See the methodology for how these numbers are measured.
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