Is Magento / Adobe Commerce down?
Updated Oct 08, 2026 11:22 UTC. StatusBird re-checks Magento / Adobe Commerce's status page every 2 minutes.
- Current state
- Operational
- Changed
- Jul 10, 2026 11:24 UTC
- Held for
- 89 days 23 hours
Magento / Adobe Commerce is currently operational as of Oct 08, 2026 11:22 UTC, with no outage reported on its official status page. StatusBird reads Magento / Adobe Commerce's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when Magento / Adobe Commerce goes down
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Magento / Adobe Commerce uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 0 major or critical Magento / Adobe Commerce incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade, across 64,646 independent checks. Full history: Magento / Adobe Commerce reliability report.
Magento / Adobe Commerce's 90-day uptime of 100.00% is above the E-commerce category average of 99.96% across the 7 services StatusBird monitors in that category.
Magento / Adobe Commerce risk in the next 24 hours
StatusBird's stack risk model puts the chance of any Magento / Adobe Commerce degradation in the next 24 hours at 2% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often Magento / Adobe Commerce has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- no degraded-or-worse episodes in the last 180 days
- no major outages in the last 180 days
Scored Oct 08, 2026 11:16 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when Magento / Adobe Commerce has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.adobe.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when Magento / Adobe Commerce enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- Magento / Adobe Commerce's own status page. status.adobe.com offers the subscription options on status.adobe.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when Magento / Adobe Commerce confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About Magento / Adobe Commerce
Enterprise e-commerce platform widely used by large retailers. Adobe Commerce outages can disrupt entire storefronts and their associated cloud services.
StatusBird monitors Magento / Adobe Commerce every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
Magento / Adobe Commerce last five incidents
StatusBird recorded zero non-operational Magento / Adobe Commerce readings in the last 90 days, across 64,646 checks every 2 minutes.
What to do when Magento / Adobe Commerce is down
When Magento / Adobe Commerce goes down, do three things first: confirm the outage is on their side, protect whatever the outage is breaking in your store, and tell affected customers before they find out the hard way. This playbook walks through each step for Magento / Adobe Commerce specifically.
How do I confirm Magento / Adobe Commerce is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live Magento / Adobe Commerce status page, which is based on independent checks every 2 minutes. Second, Magento / Adobe Commerce's own status page at status.adobe.com. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a Magento / Adobe Commerce outage look like?
- Storefront returning 5xx errors, a maintenance page, or timing out entirely
- Checkout failing at cart, shipping, or payment steps while other pages load
- Admin panel unreachable so staff cannot manage orders
- Connected apps reporting Magento API errors or stopped syncs
- Sudden traffic and revenue flatline in real-time analytics
What breaks in your store
A Magento outage is a full storefront outage: the site is unreachable or erroring, so browsing, carts, checkout, and revenue all stop completely. For Adobe Commerce Cloud stores, the cause may be on Adobe's platform side; for self-hosted stores it is your own hosting, database, or a bad deploy or extension. The admin panel usually goes down with the storefront, so staff cannot process orders, and every integration that reads from the Magento API starts failing too.
For context, Magento / Adobe Commerce has had no major incidents in the last 90 days of StatusBird's independent monitoring (100.0% availability), so a real outage is unusual. That makes it easy to mistake one for a problem on your end, which is why confirming first matters.
What to do during the outage
- Determine where the failure is: check status.adobe.com for Adobe Commerce Cloud issues, and your hosting provider and server logs if self-hosted.
- If a recent deploy or extension update preceded the outage, roll it back first.
- Enable Magento maintenance mode with a branded page so visitors see a message instead of raw errors.
- Pause paid ad campaigns so you stop paying for clicks to a dead site.
- Announce the outage on social and email channels, and once restored, verify checkout end to end with a test order.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
My Magento store is down. Is it Adobe's fault or my hosting?
It depends on your setup. If you are on Adobe Commerce Cloud, check status.adobe.com first since platform incidents there take your store down. If you self-host Magento, the platform vendor is rarely the cause; look at your hosting provider, server resources, database, and any recent deploys or extension updates.
Are orders and customer data lost when Magento goes down?
Existing data in your database is normally intact; an outage means the application cannot serve requests, not that data was destroyed. Orders that customers could not place, however, are simply lost sales, so verify checkout works and reconcile any orders stuck mid-payment with your payment gateway after recovery.
After the outage
Once Magento / Adobe Commerce recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid Magento / Adobe Commerce plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks Magento / Adobe Commerce's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the Magento / Adobe Commerce reliability page and current status on the Magento / Adobe Commerce status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live Magento / Adobe Commerce status it applies to.
Magento / Adobe Commerce status FAQ
Is Magento / Adobe Commerce down right now?
No. Magento / Adobe Commerce is operational in StatusBird's independent monitoring. That state began Jul 10, 2026 at 11:24 UTC and has lasted 89 days 23 hours. Last checked Oct 08, 2026 at 11:22 UTC.
How often does Magento / Adobe Commerce go down?
StatusBird recorded zero major or critical Magento / Adobe Commerce incidents in the last 90 days, at 100.00% availability and a A+ reliability grade. Minor degradation is excluded from that figure.
What is the chance Magento / Adobe Commerce has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any Magento / Adobe Commerce degradation in the next 24 hours at 2% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often Magento / Adobe Commerce has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when Magento / Adobe Commerce goes down?
Confirm the outage is on Magento / Adobe Commerce's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a Magento / Adobe Commerce outage is on this page, under 'What to do when Magento / Adobe Commerce is down'.
How do I get notified when Magento / Adobe Commerce goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to Magento / Adobe Commerce's own status page at status.adobe.com.
What should I do when Magento / Adobe Commerce goes down? The full playbook is on this page.
Related services
Magento / Adobe Commerce guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/magento, accessed October 08, 2026. See the methodology for how these numbers are measured.
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