Is Avalara down?
Updated Oct 08, 2026 11:24 UTC. StatusBird re-checks Avalara's status page every 2 minutes.
- Current state
- Operational
- Changed
- Oct 07, 2026 04:16 UTC
- Held for
- 1 day 7 hours
Avalara is currently operational as of Oct 08, 2026 11:24 UTC, with no outage reported on its official status page. StatusBird reads Avalara's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when Avalara goes down
Free email alert. No account required.
Avalara uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 0 major or critical Avalara incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade, across 64,627 independent checks. Full history: Avalara reliability report.
Avalara's 90-day uptime of 100.00% is above the Tax category average of 99.98% across the 3 services StatusBird monitors in that category.
Avalara risk in the next 24 hours
StatusBird's stack risk model puts the chance of any Avalara degradation in the next 24 hours at 14% (normal) and the chance of a major or critical outage at 1% (normal). It is scored every 10 minutes from four inputs: how often Avalara has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- 16 degraded-or-worse episodes in the last 180 days
- an episode in the last 7 days; incidents cluster
- 1 major outage in the last 180 days
Scored Oct 08, 2026 11:16 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when Avalara has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and status.avalara.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when Avalara enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- Avalara's own status page. status.avalara.com offers the subscription options on status.avalara.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when Avalara confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About Avalara
Tax compliance automation platform. Avalara downtime disrupts sales tax calculation at checkout and can affect automated tax filing workflows.
StatusBird monitors Avalara every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
Avalara last five incidents
Every non-operational episode StatusBird measured in the last 90 days, newest first, labelled by the worst status reached. The availability figures above count major and critical outages only.
| Started (UTC) | Ended (UTC) | Duration | Worst status |
|---|---|---|---|
| Oct 06, 2026 17:04 | Oct 07, 2026 04:16 | 11 hours 12 minutes | degraded |
| Sep 17, 2026 18:37 | Sep 17, 2026 18:45 | 8 minutes | degraded |
| Sep 17, 2026 18:29 | Sep 17, 2026 18:33 | 4 minutes | degraded |
| Aug 05, 2026 20:24 | Aug 05, 2026 20:40 | 16 minutes | degraded |
4 episodes in total over the last 90 days, 0 of them major or critical.
What to do when Avalara is down
When Avalara goes down, do three things first: confirm the outage is on their side, protect whatever the outage is breaking in your store, and tell affected customers before they find out the hard way. This playbook walks through each step for Avalara specifically.
How do I confirm Avalara is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live Avalara status page, which is based on independent checks every 2 minutes. Second, Avalara's own status page at status.avalara.com. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a Avalara outage look like?
- Checkout errors or hangs at the point where tax is calculated
- Orders completing with zero or obviously wrong tax amounts
- AvaTax API returning timeouts or errors in your platform logs
- Avalara dashboard unreachable or transactions not appearing in it
- Exemption certificate lookups failing for B2B customers
What breaks in your store
When AvaTax is down, the real-time tax calculation call at checkout fails. What happens next depends on your integration settings: some setups block checkout entirely with an error, others fall back to a cached or zero tax amount, which lets orders through but with potentially wrong tax collected. Tax document committing also fails, so completed orders may be missing from your Avalara transaction records until reconciled. B2B stores may also be unable to validate exemption certificates during the outage.
For context, Avalara has had no major incidents in the last 90 days of StatusBird's independent monitoring (100.0% availability), so a real outage is unusual. That makes it easy to mistake one for a problem on your end, which is why confirming first matters.
What to do during the outage
- Check status.avalara.com to confirm the outage before changing your store configuration.
- Enable your integration's fallback behavior, such as cached rates or a default rate table, so checkout stays open.
- If checkout is hard-blocked and you cannot enable a fallback, temporarily switch your platform to its built-in basic tax rates.
- Flag orders placed during the outage for tax review so you can correct undercollected or overcollected amounts.
- After recovery, recommit outage-window transactions to AvaTax so your filing records are complete.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
Can customers still check out while Avalara is down?
It depends on how your integration handles calculation failures. Some configurations block checkout with an error until tax can be calculated, while others fall back to cached or default rates and let orders complete. Check your plugin or platform settings for the fallback option and enable it during the outage.
What do I do about tax on orders placed during the outage?
Review orders from the outage window and compare collected tax against what AvaTax calculates after recovery. You remain responsible for remitting the correct tax, so recommit those transactions to Avalara and adjust for material differences. Small discrepancies are usually absorbed; large undercollections may be worth correcting with the customer or eating as a cost.
After the outage
Once Avalara recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid Avalara plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks Avalara's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the Avalara reliability page and current status on the Avalara status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live Avalara status it applies to.
Avalara status FAQ
Is Avalara down right now?
No. Avalara is operational in StatusBird's independent monitoring. That state began Oct 07, 2026 at 04:16 UTC and has lasted 1 day 7 hours. Last checked Oct 08, 2026 at 11:24 UTC.
How often does Avalara go down?
StatusBird recorded zero major or critical Avalara incidents in the last 90 days, at 100.00% availability and a A+ reliability grade. Minor degradation is excluded from that figure.
How long do Avalara outages usually last?
StatusBird measured no major or critical Avalara outages in the last 90 days. Counting every non-operational episode, including degraded performance, the average length was 2 hours 55 minutes.
What is the chance Avalara has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any Avalara degradation in the next 24 hours at 14% (normal) and the chance of a major or critical outage at 1% (normal). It is scored every 10 minutes from four inputs: how often Avalara has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when Avalara goes down?
Confirm the outage is on Avalara's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a Avalara outage is on this page, under 'What to do when Avalara is down'.
How do I get notified when Avalara goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to Avalara's own status page at status.avalara.com.
What should I do when Avalara goes down? The full playbook is on this page.
Related services
Avalara guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/avalara, accessed October 08, 2026. See the methodology for how these numbers are measured.
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