Is UPS down?
Updated Oct 08, 2026 22:52 UTC. StatusBird re-checks UPS's status page every 2 minutes.
- Current state
- Operational
- Changed
- Aug 17, 2026 16:10 UTC
- Held for
- 52 days 6 hours
UPS is currently operational as of Oct 08, 2026 22:52 UTC, with no outage reported on its official status page. StatusBird reads UPS's status page every 2 minutes and, on the Pro plan, alerts subscribers by SMS, email, Slack, Teams or Discord within that cycle; the free email alert on this page covers major and critical outages with no account.
Get alerted when UPS goes down
Free email alert. No account required.
UPS uptime and incident history
30-day uptime, from checks every 2 minutes.
Over the past 90 days StatusBird recorded 0 major or critical UPS incidents totalling 0 minutes of downtime, for 100.00% availability and a A+ reliability grade, across 17,141 independent checks. Full history: UPS reliability report.
UPS's 90-day uptime of 100.00% is above the Shipping category average of 99.84% across the 11 services StatusBird monitors in that category.
UPS risk in the next 24 hours
StatusBird's stack risk model puts the chance of any UPS degradation in the next 24 hours at 2% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often UPS has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
- no degraded-or-worse episodes in the last 180 days
- no major outages in the last 180 days
Scored Oct 08, 2026 22:46 UTC, and rescored every 10 minutes. Method: how StatusBird measures and scores.
How do I get notified when UPS has an outage?
Three options, from free to full coverage. Plan details are as published on StatusBird's pricing page and wwwapps.ups.com as of October 08, 2026.
- Free email alert on this page. The form above emails you when UPS enters a major or critical outage and again when it recovers. No account, no card.
- A StatusBird account. The free plan monitors 1 service with a live dashboard and a day-after incident digest. Pro ($29/month) checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, with quiet hours and per-service thresholds; Business is $49/month and Agency $99/month. Create a free account.
- UPS's own status page. wwwapps.ups.com offers the subscription options on wwwapps.ups.com, where available. It is the official record and worth subscribing to alongside any monitor; it updates when UPS confirms an incident.
Full guide: Best downtime alert services for online store owners (2026).
About UPS
Global logistics and shipping carrier. UPS outages can affect shipping rates, label generation, and package tracking for your store's shipments.
StatusBird monitors UPS every 2 minutes, 24 hours a day, 7 days a week. When an outage or degradation is detected, StatusBird sends instant alerts so you can act before your customers notice. The 30-day uptime percentage and incident history above reflect live data from our monitoring network.
UPS last five incidents
StatusBird recorded zero non-operational UPS readings in the last 90 days, across 17,141 checks every 2 minutes.
What to do when UPS is down
First, confirm it is actually UPS and not your store. Then contain the damage and communicate. Here is exactly how to do that during a UPS outage, plus what usually breaks and how long incidents tend to last.
How do I confirm UPS is actually down?
Check two independent sources before changing anything in your store. First, StatusBird's live UPS status page, which is based on independent checks every 2 minutes. Second, UPS's own status page at wwwapps.ups.com/. If the official page still shows green, do not assume you are wrong: vendors often acknowledge incidents well after they start. If both look clean, the problem is more likely your store's configuration or a specific integration.
What does a UPS outage look like?
- UPS shipping options missing or erroring at checkout
- Label creation failing in your shipping software with UPS API errors
- Tracking numbers showing no movement or the tracking page not loading
- ups.com or the UPS developer APIs unreachable
- Spike in customer emails asking where their package is
What breaks in your store
A UPS systems outage hits stores in two places. At checkout, live UPS rate lookups can fail, which depending on your setup either hides UPS options, shows fallback flat rates, or in the worst case blocks customers from completing checkout. In fulfillment, label purchasing through the UPS API fails, so orders pile up unshipped, and tracking pages stop updating, which drives a wave of where-is-my-order support tickets. Physical package movement is separate from the website and APIs, so parcels already in the network usually keep moving even when tracking looks frozen.
For context, UPS has had no major incidents in the last 90 days of StatusBird's independent monitoring (100.0% availability), so a real outage is unusual. That makes it easy to mistake one for a problem on your end, which is why confirming first matters.
What to do during the outage
- Enable a backup carrier such as USPS or FedEx for label creation on urgent orders.
- Switch checkout to flat-rate or table-rate shipping so customers can still complete purchases.
- Batch unshipped UPS orders and process labels as soon as the API recovers.
- Tell customers proactively that tracking updates are delayed but packages are still moving.
- Print labels through the UPS website or a local worksheet if only the API is down and the site works.
These steps follow the same logic Google codifies in its Site Reliability Engineering chapter on managing incidents: establish what is actually happening, contain the damage, and communicate clearly while the incident is still running.
Frequently asked questions
Are my packages actually stuck when UPS tracking stops updating?
Usually not. Tracking visibility runs on UPS's IT systems, which can fail independently of trucks and sorting facilities. Packages generally keep moving during a tracking outage, and scan history backfills once systems recover.
Can customers still check out if UPS rates fail?
That depends on your configuration. If UPS is your only live-rate option and there is no fallback, checkout can show no shipping methods and block purchases. Set up a backup flat rate or a second carrier now so a rate API failure never stops orders.
After the outage
Once UPS recovers, verify the affected workflows end to end rather than trusting the status page. Note the start and end times while they are fresh: if you are on a paid UPS plan with an SLA, documented downtime is what a service credit claim is built on. See how to claim SLA credits for the process.
How this data is measured
StatusBird checks UPS's status every 2 minutes, around the clock, independently of the vendor. The availability figure counts major and critical outages only; minor degradation is excluded so numbers are not skewed by vendors that report small blips near-continuously. Grades run from A+ to F. See the live numbers on the UPS reliability page and current status on the UPS status page, or browse all 84 service grades.
This playbook was published separately until September 2026. It now lives here, alongside the live UPS status it applies to.
UPS status FAQ
Is UPS down right now?
No. UPS is operational in StatusBird's independent monitoring. That state began Aug 17, 2026 at 16:10 UTC and has lasted 52 days 6 hours. Last checked Oct 08, 2026 at 22:52 UTC.
How often does UPS go down?
StatusBird recorded zero major or critical UPS incidents in the last 90 days, at 100.00% availability and a A+ reliability grade. Minor degradation is excluded from that figure.
What is the chance UPS has a problem in the next 24 hours?
StatusBird's stack risk model puts the chance of any UPS degradation in the next 24 hours at 2% (normal) and the chance of a major or critical outage at 0% (normal). It is scored every 10 minutes from four inputs: how often UPS has had an episode over the last 180 days, whether it has had one in the last 24 hours or 7 days, how often its degradations turn into major outages, and whether the infrastructure it runs on is having trouble right now.
What should I do when UPS goes down?
Confirm the outage is on UPS's side rather than in your store, protect whatever the outage is breaking, and tell affected customers before they find out the hard way. The full step-by-step playbook for a UPS outage is on this page, under 'What to do when UPS is down'.
How do I get notified when UPS goes down?
Use the free email alert form on this page, which needs no account and covers major and critical outages. Or open a StatusBird account: the free plan monitors 1 service with a next-day digest, and Pro at $29 a month checks all 84 services every 2 minutes and alerts by SMS, email, Slack, Teams or Discord, or subscribe to UPS's own status page at wwwapps.ups.com.
What should I do when UPS goes down? The full playbook is on this page.
Related services
UPS guides
"Every figure we publish comes from the same 2-minute checks that trigger our customers' alerts. We publish the data exactly as we measured it, and anyone is free to cite it."
Sydney Murphy, founder of StatusBird
Cite this data: StatusBird monitoring data, https://statusbird.io/status/ups, accessed October 08, 2026. See the methodology for how these numbers are measured.
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